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Do not use this company. They also trade under Sydney Timber Fencing http://www.sydney-timber-fencing.com.au/. I spent weeks trying to organise a quote with different stories given as to why they weren't coming. Eventually the guy turned up to quote in the evening and needed a torch to see what he was doing. He then sent through an incorrect quote (quoting for demolishing a fence, not a wall). It took me a week of unreturned emails and calls to finally speak to someone who said that they don't demolish walls. They wasted weeks of my life that I will never get back.
Lots of problems with our fence and the company is doing everything to avoid making repairs.
Ours is a lap and cap fence. There are some gaps between the boards so its not completely lap at all. The contract called for galvanised nails to be used throughout and the nails used were not galvanised and some of the nails were too long and protruded past the fence. Some have been cut off and others are still protruding and are potentially dangerous. These nails will eventually rust and the fence will start to fall apart. There are many instances where there are splits in the timber where they have nailed too close to the edge of the t...imber and in several places where they were suppose to use 2 nails at each location, only 1 nail was used with the timber starting to twist. Several of the boards are already twisting and bowing as the timber is young and has not been seasoned and there are insufficient nails particularly at the bottom of the fence. The work was done in October and we have given the company to date 20 Feb 2018, every opportunity to rectify the issues and although they have made many promises to do so, nothing has happened. We intend taking this issue to the NSW Civil and Administrative Tribunal (NCAT) and if there is any movement on this issue beforehand I will repost to this site. February 24th 2018 Update: Follow up review from review from Feb 22 2018 - showing that reviews are a good first step to rectify I posted this and also a further review on their website. It did the trick in having my fence repaired and very quickly too. I therefore urge others who have not had their complaints addressed to do the same. A contract fencer spent 1.5 days making good all the problems. It's not brilliant but it is acceptable and hopefully will give us many years service. Unfortunately it seems that the fencing business is akin to someone at the top of the pile collecting all the monies and paying poorly qualified tradesmen a pitance whereby the workimen are doing jobs for numerous companies with no-one wanting to take any responsibility. If you have the time allow weeks to get in sufficient quotes and accept with caution!!!
- Verified customer
Well built, Bad quality pailings
The installer of the fence, [name removed], did a great job building it. However a fair few of the pailings were bowed and had chips out of them. Not impressed with that at all. They should check them before sending them out to prevent this. Amazing fencings needs to pick up their game if they want to better their reputation, because there's a lot of bad reviews on here.
Appalling customer service and crooked fence
The two guys who run this company, [name removed] and [name removed], were constantly passing the buck to each other. They're professional fraudsters and you should NOT go anywhere near them. Our fence had a number of splits in it within w weeks of installation, and they promised to send someone to replace the split palings - all lies - they never had any intention. Stay away!!
Terrible communication. Would not recommend
First they didn't have our quote twice when I tried to book the job. Then when the date arrived the materials arrived late and with no one to install the fence. No communication from the tradie until an apology text msg arrived at 8:30pm after I called the office in the afternoon. The next morning they were to start work again and turned up to tell me they couldn't go ahead due to a tree that was be included in the fence and (originally quoted for) needed to be removed and left without trying to provide a solution or resolve the problem. After ...multiple phone calls to the boss and person involved. I was faced with paying extra cash in hand to the tradie for a job that should have been quoted for in the first place and the job being 5 days late (the fence had already been removed). The tradie was rude on the phone and in person without providing any explanation or compensation. We decided to not go ahead with company, cancelled the job and I will not be recommending them in the future.
TOTAL lack of service & rude
After requesting a quote & waiting the 'within five business days for a response', I called again & was tersely told off, that it was only the 5th business day (at 4.50pm). I said 'fine' - please follow up. Five 'business' days later still no response. Clearly they don't need the 'business' but why advertise for it? Have now used another far more professional company who responded within one hour of leaving a message. I see others have made the same complaint. New receptionist needed for this company!
We recently contracted Amazing Fences and cannot recommend them highly enough. They were prompt with their quote and everything ran very smoothly. Andy, the subcontractor is the best tradesperson that we have ever encountered. He was highly skilled, cared about his work and went above and beyond to ensure the job was structurally perfect and visually perfect. We would not hesitate to recommend Andy and the company.
Robyn & Rick East Brisbane
Totally unprofessional amazing app
Stay away from these people. The fence is an appalling mess. Shoddy workmanship, poor quality UNDERSIZED TIMBER, rude obnoxious tradesman who could not communicate properly in English, tipped buckets of cement and water into my garden, damaged my property and refused to fix it. The quote was not done by the person who built the fence which is not a good idea. Generally most unhelpful.
Quality, Professional, Reliable? No way!
QPR FENCING of Ballarat, now there's a name you should all remember. Please don't get them to fence a section where there is a neighbour who could influence them, coz that's when the tail really starts to wag the dog. Our situation; Quote agreed on by both parties, Fence down, neighbour announces then he wants a retaining wall underneath to lift the height of the fence overall, I was told I would have to pay because I was on the "low side" of the land, never mind that the neighbour was the one building up his land! QPR then went into total lock...step with the neighbour and seeing an opportunity for more work, provided quotes for up to in excess of $3,000. I refused. I ended up with no fence. QPR were either too gutless to hold the neighbour to the original quote, or they were caught in the scam. 10 months registered as a business, need a lot more time in the twos.
Not helpful when I asked for a quote
Office: Amazing Fencing in Oak Park. Called for a quote: waiting time was two weeks: the operator was open and up-front about this: no gripes there. The problem was the contractor himself: When the contractor did contact me after two weeks, he did not show-up at the agreed time, then several weeks later I found a quote (for the wrong fence-line) stuffed into the letterbox, with no consultation. A polite call to the contractor advising him of his error and requesting another visit to measure the correct fence produced no response. My advice: avoid this company.
Amazingly slow and rude
Requested a quote for boundary fences, didn't hear from them until 3 months later. When I told them the fence has been done by a different company, they literally replied:" why ask me to send quote then, a complete waste of time". However, looking at other reviews, I feel I'm not alone.
Worst business I have dealt with
Firstly they took a deposit in April. Heard nothing for months. Finally, I asked for my money back if they didn't do the job and took them another 2 weeks to do the job. Finished at the end of June. Then I got another request for more money the following week after the job was complete and paid for as per quote. No discussion at the time of building. No phone call. I rang for explanation and they said they have found extra concrete. Then now in 6 months later my gate is broken. Woeful!! Won't fix it. Wish I had read these reviews first.
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