1 photo
American Express Platinum Edge

American Express Platinum Edge (page 3 of 3)

2.6 from 63 reviews · View Statistics
See the Best Frequent Flyer & Travel Credit Cards in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for American Express? Register now and take advantage of ProductReview's Brand Management Platform!

Pros

  • $200 Travel Credit each year

  • Earn up to 3 Membership Rewards Points per $1

  • 0% p.a. on Balance Transfers for the first 12 months

  • Complimentary Travel Insurance

Cons

  • $195 Annual Fee

  • 1% Balance Transfer Fee

Reviews

  • Transparency
    3.5 (10)
  • Customer Service
    3.5 (11)
  • Rates and Fees
    3.0 (11)
  • Rewards
    3.1 (9)
  • Online Experience
    3.7 (11)
  • Application Process
    4.0 (10)
Previous
Next

Good

published

Terrible

published

Yeap, i have been loyal Amex customer for 20 year, have a good rating and paid on times,and they still treat you like same as others. I just been reviewed because i spent more during my recent overseas trip and they suspended my card untill they received all my current financial details and review them. Even if i clear all the outstanding balance right away, they still suspend my card (After 20 year loyalty to Amex .... LOUSY).Then if they are not happy with your current financial details, they will cancel your card and WILL not refund part of unused monthly of your yearly fee ($900 per year)!@#$%^&*

NO POINT BEING A LOYALTY TO AMEX

emaildebs
emaildebsAustralia
  • 3 reviews

Good

published

This card even by design speaks volumes about the card holders financial standing but I believe only to other cardholders that might see it as they understand the 'AMEX Hirachy'. Most retailers that do accept this card often comment on how 'pretty' the cards reflection is probably do not rate it as high as a gold card for example. Good that can talk to a customer service consultant and any issues or queries are dealt with very quickly. Very professional and quick service.
Preferential treatment and free travel insurance
Not recognised as a commonly used card as I believe a lot of retailers do not want to pay the higher transaction fee.

Bigmonster
BigmonsterSouth East Queensland, QLD
  • 15 reviews
  • 5 likes

Good

published

Overall the platium card has pretty good deal but only when you willing to pay for higher annual card fee. But I will still recommend people to use it as their customer service are professional and absolutely helpful.
Lower annual fee if you're a professional and it also comes with bonus point (40,000 point) and domestic/international compulmentary flight included.
AMEX provides great customer service and being very helpful with any issues you have. Their resolution team responds faily quickly and always try their best to satisfy your request.
Slow process time for bonus reward point and sometimes you'll need to follow up personally to get the correct reward point balance.

Frequent Flyer & Travel Credit Cards

Find out how American Express Platinum Edge compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
Me_Myself_and_I
Me_Myself_and_IAU
  • 17 reviews
  • 1 like

OK

published

Overall I think American Express offer a great service and have a very good acceptance rate when compared to some other cards.
Being a platinum card credit card it came with a number of additional features like a American Express personal asistant to help purchase unsual things or to help when you find yourself stuck. The rewards program offers is terrific in a dollar per point and points per reward. They also send a travellers magazine which is informative and tempting.
Interest Rate if you don't pay the full balance.
The merchant fees for American Express are higher then some other cards.

Excellent

published
cracker
cracker
  • 8 reviews
  • 2 likes

Good

published

Related Articles

Previous
How to get in front of credit card debt with a credit card balance transfer.

Credit card balance transfers are becoming an increasingly popular way for people with growing credit card debts to manage their finances. But are they really a magic bullet? We're going to look at the ins and outs of credit balance transfers, so you can find the best way to manage credit card debt and get your finances back in the black.

Nathan S.
Nathan S.12 Nov 2019
how-to-get-in-front-of-credit-card-debt-with-a-credit-card-balance-transfer
Super Funds Awards 2020!

A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the top-rated super funds of 2020!

Wendy Z.
Wendy Z.7 Nov 2019
super-funds-awards-2020
Credit Card Awards 2020

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the top-rated credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.19 Nov 2019
credit-card-awards-2020
Next
consumer_review
consumer_review
  • 10 reviews
  • 7 likes

Good

published
sofia
sofia
  • 14 reviews
  • 5 likes

Terrible

published

Overall view is that the team at platinum is disorganised and does not make any effort to follow through their customer inquiries. Their fees do not justify the features that customers get
use some great marketing to promote false promises(hahaha)
Bad experience with the platinum team…they do not offer 24 hour service as they advertise because when I phoned after business hours, they told me to call back during business hours.
They also had trouble coordinating the booking event tickets and travel. No one ever called me to let me know they didn’t book my tickets. The welcome pack didn’t turn up either and I had to request it and the same with the magazine(it never turned up)

Frequent Flyer & Travel Credit Cards

Find out how American Express Platinum Edge compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
simonebb
simonebbMelbourne, Victoria
  • 7 reviews
  • 5 likes

OK

published

Think this is a great card if you use it wisley. Offers good perks but only good if you utilise them. American Express great for customer service.
Get free domestic trip per year, travel insurance and other perks. Competative interest rate, great customer service, great points system
A lot of retailers do not take amex and annual fee high

starflyy
starflyy
  • 63 reviews
  • 2 likes

OK

published

It is great I wish that they offered a cheaper annual fee because that really lets this card down. The rewards program is very good they give you about an extra half point per dollar than other cards.
It comes with a free flight Australia wide and it is very upperclass, the limit is very high which means that you will be able to spend up big.
The annual fee is about tripple of it's competitors prices which makes is hard to justify spending $300 + a year for the right to spend money that you are going to pay fees on.

ilazarus
ilazarusGreater Melbourne (Metropolitan), VIC
  • 7 reviews
  • 5 likes

Good

published

A prestige card with quality offerings, if you use it properly, can be quite good value. The free round trip Qantas flight is especiailly attractive, and the added benefit of being able to talk to Australian based American Express consultants is a major plus! (Regular cards get their calls shipped over to India!)
It comes with a free rountrup airfare within Australia each year, including all taxes and surcharges, a free subscription to a Travel magazine, free travel insurance, and a healthy rewards programme
The annual cost of $395 is marginally hefty!

Frequent Flyer & Travel Credit Cards

Find out how American Express Platinum Edge compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
njabel
njabel
  • 2 reviews

Good

published

good card to have,especially for travelling,but not well accepted in australia.
we get an extra card with no chage, and a free return flight every year which will be great,there are no hidden charges if paid by the due date each month.easy to monitor charges on line, as charges appear straight away, and online statements available
great card,gives 1.5 points for every dollar spent, and lots of interest free days.well accepted overseas.customer support is excellent with all american express cards,and it is easy to redeem or transfer points on line.
not accepted everywhere.

Page 3 of 3

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.