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American Express Platinum

American Express Platinum

3.0 from 45 reviews

Pros

  • 80,000 bonus Membership Points if you spend $3,000 in the first 3 months

  • No pre-set spending limit

  • Card is made of metal

  • 2.25 Membership Rewards points per $1 spent

Cons

  • $1,450 Annual Fee

  • Minimum required income of $100,000

Reviews

3.4

9 reviews
5
(4)
4
(1)
3
(1)
2
(1)
1
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Byron M.

Byron M.Hunter Region, NSW

pathetic customer service.

published

Their customer service is essentially non existent.
Don't fool yourself to think the travel insurance is helpful.
I see absolutely no value in any product provided by AMEX and will gladly not be using them in the future.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJanuary 2020
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
  • Special Purchases
Omar A.

Omar A.

  • 2 reviews
  • 1 like

Great looking Card,

published

Beautiful Heavy Card. Expensive yearly fees, however the benefits of having the card pay off, especially if you travel a lot.
Downfall is the inability and complexity of trying to enrol in the rewards programs that are offered. Lots of glitches with AMEX being able to connect with the hotel providers, AFR and others.
Platinum customer service is sadly not very helpful either! you get promised call backs and follow ups regarding issues and they hardly follow up, so be prepared for the run around like you do with any other corporate provider

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateOctober 2019
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
  • Special Purchases
Andre A.

Andre A.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Dont get this card or any AMEX card.

published

Super expensive card fee $1450 per year with most of the benefit advertised by AMEX attached to platinum card was not worth the fee plus most places we try to use the card we get this all the time (sorry we dont take AMEX or 2.5 to 3 % surcharges). You Better off with visa or master card platinum offer by banks out there for example Citibank or bankwest world master card annual fee is only $270 yearly but come with load of great rewards and for those travel frequently you get 10 free airport lounges access yearly any where in the world.
AMEX card is totally rubbish dont go there save yourself from frustrations and being ripped off by them.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJuly 2019
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
  • Special Purchases
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Renold

RenoldCentral Queensland, QLD

Amex card

published

Loads of benefits with this card. Great cashback offers for shopping at Harvey Norman. Priority access to amex lounge which is great if you travel a lot. Fees is on higher side but benefits are great.

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Card Start DateSeptember 2018
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
  • Special Purchases

Great card

published

Get points whenever you spend, nice to be able to redeem them easy. Good cashback offers on the card and amex customer service is always friendly and helpful. Cant fault it

Transparency
Customer Service
Rewards
Online Experience
Application Process
Card Start DateMay 2018
Main Point of ContactPhone
Card / Account Used For
  • Online Shopping
  • Overseas/Travel
  • Special Purchases
goonerdroid

goonerdroidPerth, WA

  • 7 reviews
  • 5 likes

Benefits getting less and less....

published

I had this card for at least 8 years. This is used to be "the card" for me. It used to have an annual domestic return flight, now it only has $200 travel credit, with a $195 annual fee. Also, the conversion rate to airline points has been halved. The only reason I still reluctantly keep it is I'm still on the lower annual fee rate from a long time ago, plus it gives the most points from supermarket spending.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateNovember 2011
Main Point of ContactOnline
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Special Purchases

The reviewer stated that an incentive was offered for this review

very good benefits

published

very happy with this credit card although the annum fee is expensive. you can obtain the value back through travel or book hotel using travel credit. also free accor plus membership.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Card Start DateAugust 2018
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
  • Special Purchases

The reviewer stated that an incentive was offered for this review

Mimi

MimiSydney, NSW

  • 8 reviews
  • 3 likes

Loved how easy it was to sign up to one

published

i love how they offer the annual flight credit, it was the same amount as the annual fee which makes makes the annual fee worth it. Best card to accumulate Qantas points. So far i'm very happy with this credit card.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateAugust 2019
Main Point of ContactOnline
Card / Account Used For
  • Everyday Expenses
  • Online Shopping
  • Overseas/Travel
  • Special Purchases
Polly

PollySydney, NSW

  • 4 reviews

Prestigious. Great Service. Excellent Benefits

published

Free AFR worth around $700
Free Accor worth around $300
100,000 points upon joining.
several other airline and even benefits.
It is worth the high cost and i would recommend it to those who can justify the cost

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateOctober 2018
Main Point of ContactPhone
Card / Account Used For
  • Special Purchases
Frequent Flyer & Travel Credit Cards

Find out how American Express Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
See all American Express Platinum reviews

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