Up to 200,000 bonus Membership Points on offer (see Details)
No pre-set spending limit
Card is made of metal
2.25 Membership Rewards points per $1 spent
$1,450 Annual Fee
Minimum required income of $100,000
|Category||Frequent Flyer & Travel Credit Cards and Rewards Credit Cards|
|Card Type||American Express|
|Benefits||Complimentary Travel Insurance, Sign-Up Bonus Points Offer and Travel Credit|
|Additional Cardholder Fee||$0 p.a.|
|Rewards Program||American Express Membership Rewards|
|Points Earn Rate||2.25 points per $1|
There is no cap on earn rate.
|Contactless Payments||Apple Pay, Fitbit Pay, Google Pay and Samsung Pay|
|Rates & Fees|
|Late Payment Fee||$6|
|Annual Fee||$1,450 p.a.|
|Foreign Transaction Fee||3%|
|Overseas ATM Withdrawal Fee||$1|
|Interest Free Period||44 days|
Receive 150,000 Membership Rewards points when you spend $3,000 in the first 3 months, plus an addition 50,000 points in Year 2 upon fee renewal.
Lots of Promise, No Value
I've been a member since 2003, dutifully paid my card off on time, happily paid my fees.
They lured me with promises of flights/ points, access to lounges, travel vouchers, etc. It all sounded great.
But nearly a couple of decades later, having done the math, it's apparent that I've probably wasted more than half of what I'd spent. And most of their stuff is impossible to use if you don't live in America.
Couple that with the constant embarrassment of asking "do you accept Amex?" To try and beg for points like a povo, and the subsequent subtle...eyerolls from the cashier...I've decided to give up trying to extract my sad, worthless points on their behalf. Add to that their less than stellar follow up and customer service, and I'm a bit annoyed for ever signing up in the first place. Would strongly not recommend.
AFR removed after 6 months
As an Amex Platinum cardholders for over a decade I have been stunned by the conduct of Amex
Paid my $1450 fee in Dec 2020 after much thought as Covid obviously impacted on the travel benefits of this expensive card
AFR digital subscription was the plus and I paid for the card
Last week I received an email which stated the AFR subscription will no longer be available and finish 30 June 2021
I paid in good faith and regard this action as bordering on false and misleading conduct
Australian Banks and others were slammed during Royal Commission f...
Travel Credit that expires 31st March 2021?? Of course! Amex is a joke! Take your money with offers then don't honour your $450 yearly fee! Of course no one wants to use Amex!! No Integrity!
Waste of Money AVOID at all costs. Pathetic service.
Absolutely ABYSMAL service. All off shore one person not capable of addressing issues. Poorly trained staff. Enquiry Passed on & on from one to another.
AMEX cards are Rarely accepted by vendors and they charge extra to use. Which more than offsets THE points benefits.
Points system is a SCAM, they charge an annual fee on top of the card fee. Points are pretty much worthless.
It would appear they sell your data.
Pleanty of card providers out there. AMEX days are numbered.
AVOID AT ALL COSTS
Benefits not worth the expensive annual fee
Bad benefits for the amount of annual fee you have to pay ($1450). Annual fee went from $1200 to $1450 but the overall benefit you get has gone down down down. Before it was 1 to 1 Qantas point but now it is 2 to 1 Qantas point. That's alot! When I contacted Amex, they just bombard me with all the benefits the card gives (which I don't use or can't use). At the current Covid-19 locked away world, I can't use my hotel stay, airport lounges, travel credits etc. The customer service just don't care about making it more rewarding for the existing m...ember at the current Covid-19 world. They just keep replying that we have all these benefits - which we can't use. And, keep saying they understand what I am saying but unwilling to reduce annual fee or consider 1 to 1 Qantas point transfer. I am planning to cancel this stupid card. Not worth it at all.
The benefits are good in theory
I ordered this card as the travel and hotel benefits were appealing (in theory). I was drawn to the HOTELS & RESORTS benefit so within an hour or getting the card, I went online to book a hotel stay. I found that for the vast majority of hotels, the HOTELS & RESORTS rate was between 20%-30% more expensive than any advertised rate. I spent an hour checking hotels around the world and the same inflated rates were showing. I couldn’t even see that rate until I got the card so I couldn’t compare rates before applying. I called the platinum concierg...e and was told this was standard practice. Paying more for a service in turn voids the supposed $700 benefits as you are paying more out of pocket. I in turn cancelled the card as what is the point of paying an annual $1450 fee if you have to pay a higher premium to get the benefits.
Shocking service with Amex travel actually provide by Expedia!!
Utterly shocking service from Amex travel which is used as a key benefit for signing up for this card! Booked a hotel in Byron Bay at a boutique hotel for a specific poolside studio and on arrival was told the booking had actually been done through Expedia who had on sold a cheaper room at two thirds of the rate I had paid which was nowhere near the quality of the room I had booked. Rude and obnoxious service from Amex travel who blamed their 'supplier' Expedia who refused to sort it out or provide any form of refund. After several calls they f...inally offered us a room in another hotel which again was nowhere near the standard and price of the room I had originally booked and paid for via their travel portal. Utterly shocking for such an expensive annual fee card! If you are looking to take out this card for travel bookings then avoid like the plague!!!
Bye Bye !!
Because Amex declined my chargeback request for outstanding monies that my travel agent refused to refund on a trip my wife & i couldn't take this year ..They've just lost a customer who spends 50K a year on his platinum.
How dumb can some companies be !!!
pathetic customer service.
Their customer service is essentially non existent.
Don't fool yourself to think the travel insurance is helpful.
I see absolutely no value in any product provided by AMEX and will gladly not be using them in the future.
Three times the annual fee of the same card in America
Company is ripping Australians off charging $1450, vs $550 for exactly the same thing (actually technically we get less, being less offers etc we can use) so that is almost 3 times the annual fee for less beniefts.
Again another company ripping Australians off.
DO NOT USE!
Please believe me that you will be worse off as a business using this card! I would give 0 stars if I could! They increase and decrease limits without advising you, continually ask for business turnover updates, charge absolutely ludicrous fees if you're two days late in paying (when I was overseas) - the worst banking experience I have ever encountered! DO NOT JOIN - BELIEVE ME!!
Dont get this card or any AMEX card.
Super expensive card fee $1450 per year with most of the benefit advertised by AMEX attached to platinum card was not worth the fee plus most places we try to use the card we get this all the time (sorry we dont take AMEX or 2.5 to 3 % surcharges). You Better off with visa or master card platinum offer by banks out there for example Citibank or bankwest world master card annual fee is only $270 yearly but come with load of great rewards and for those travel frequently you get 10 free airport lounges access yearly any where in the world.
AMEX card is totally rubbish dont go there save yourself from frustrations and being ripped off by them.
Platinum card travel Insurance
I have been a Amex card holder for 40 years I contacted Amex travel Ins before I left on a trip explained where I was going and what I had paid with my card and was told I was all ok even given a policy number and for the first time I had to use it, my wife slipped on some stairs and broke her left ankle and fractured her right leg in Nome, my first contact with Amex sounded ok the hospital was great putting the ankle in a splint so we could get to Seattle then it started Amex wanted all the infomation on what we had paid with the card and to e...mail proof of all transactions, which were back in Australia, the doctors in America were not very helpful so we continued to try and get home which we did 5 days later. My wife was in hospital for two weeks being treated for DVT's in both legs before they could operate on her ankle which if Amex Insurance were any good would have organized blood thinners for the long flight home. I tried to contact Amex when we returned but you can only talk to the call centre, try and find a phone number for any one in head office, impossible. Not good enough
dont get this card
this card is expensive and most of the "platinum" benefits are not usable
tried 3 times to use the $450 travel credit (once for flight, twice hotels)- each time the cost of the hotel/flight was hundreds more than online. Therefore, need to pay hundreds more to use the voucher, rendering it useless. Each time wasted 30 min on the phone.
Apart from supermarkets and petrol stations, expect to pay 2-3% surcharges.
American Express Halves Value of Platinum Card Holders Points without compensation. How many cardholders ware caught?
I have been a Foundation Platinum Reserve Member for 10 years and an Amex card holder for much longer. In November 2018 Amex wrote to cardholders explaining new calculations for the points earned and value on transfer to airlines. Like most busy people I did not read and analyze the detail that any points not transferred before 15th May 2019, the value would be halved. I was overseas mid May and after being told by a friend I rang rewards a week late and explained i was advised monthly, on the monthly statement I am informed debit cardholders w...ere reimbursed in full? They informed me that i had been advised in the monthly statement. they now had to treat everyone fairly? This is gouging assets of cardholders to add to their bottom line, well done you got for 80,000 points plus from me, but after decades of loyalty I will never again TRUST AMERICAN EXPRESS and will read everything. Peter Highland, Cronulla.
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members
Other Frequent Flyer & Travel Credit Cards
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.