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American Express Platinum

American Express Platinum

2.8 from 51 reviews · View Statistics
See the Best Frequent Flyer & Travel Credit Cards in 2021 as rated by Australians on ProductReview.com.au.
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Pros

  • Up to 200,000 bonus Membership Points on offer (see Details)

  • No pre-set spending limit

  • Card is made of metal

  • 2.25 Membership Rewards points per $1 spent

Cons

  • $1,450 Annual Fee

  • Minimum required income of $100,000

Details

CategoryFrequent Flyer & Travel Credit Cards and Rewards Credit Cards
Card TypeAmerican Express
BenefitsComplimentary Travel Insurance, Sign-Up Bonus Points Offer and Travel Credit
Minimum Income $100,000
Additional Cardholders 4
Additional Cardholder Fee $0 p.a.
Minimum Repayments100%
Rewards ProgramAmerican Express Membership Rewards
Points Earn Rate 2.25 points per $1
Points Conditions
  • 2.25 points per $1 spent on all purchases except government bodies in Australia

  • 1 point per $1 spent with government bodies in Australia

There is no cap on earn rate.

Contactless PaymentsApple Pay, Fitbit Pay, Google Pay and Samsung Pay
Rates & Fees
Late Payment Fee$6
Annual Fee$1,450 p.a.
Foreign Transaction Fee 3%
Overseas ATM Withdrawal Fee$1
Interest Free Period 44 days
Introductory Offers
Sign-Up Bonus

Receive 150,000 Membership Rewards points when you spend $3,000 in the first 3 months, plus an addition 50,000 points in Year 2 upon fee renewal.

Introductory Offers
  • Receive a $450 travel credit that can be used on eligible flights, hotels, car hire or unique experiences.
  • Complimentary access for you and a guest to over 1,200 Airport lounges across 130 countries and counting.
Visit official website

Reviews

  • Transparency
    2.5 (23)
  • Customer Service
    3.0 (23)
  • Rates and Fees
    2.0 (22)
  • Rewards
    2.7 (20)
  • Online Experience
    2.9 (22)
  • Application Process
    3.2 (16)
Previous
Next
David
DavidMelbourne
  • 16 reviews
  • 10 likes

Lots of Promise, No Value

published
Transparency
1/5
Customer Service
1/5
Graham
Graham Sydney, NSW

AFR removed after 6 months

published
Transparency
1/5
Customer Service
1/5
Marcspix
MarcspixSydney, NSW
  • 7 reviews
  • 14 likes

Horrible!

published

Travel Credit that expires 31st March 2021?? Of course! Amex is a joke! Take your money with offers then don't honour your $450 yearly fee! Of course no one wants to use Amex!! No Integrity!

Transparency
1/5
Customer Service
1/5
brokingassociates
brokingassociatesSouth East Queensland, QLD
  • 9 reviews
  • 2 likes

Waste of Money AVOID at all costs. Pathetic service.

published

Absolutely ABYSMAL service. All off shore one person not capable of addressing issues. Poorly trained staff. Enquiry Passed on & on from one to another.
AMEX cards are Rarely accepted by vendors and they charge extra to use. Which more than offsets THE points benefits.
Points system is a SCAM, they charge an annual fee on top of the card fee. Points are pretty much worthless.
It would appear they sell your data.
Pleanty of card providers out there. AMEX days are numbered.
AVOID AT ALL COSTS

Transparency
1/5
Customer Service
1/5
Frequent Flyer & Travel Credit Cards

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CamoDuck
CamoDuckSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Benefits not worth the expensive annual fee

published
Transparency
1/5
Customer Service
1/5

The benefits are good in theory

published
Transparency
1/5
Customer Service
5/5
John
John
  • 2 reviews
  • 1 like

Shocking service with Amex travel actually provide by Expedia!!

published
Transparency
1/5
Customer Service
1/5

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Next
seb
sebSydney, NSW
  • 4 reviews
  • 3 likes

Bye Bye !!

published

Because Amex declined my chargeback request for outstanding monies that my travel agent refused to refund on a trip my wife & i couldn't take this year ..They've just lost a customer who spends 50K a year on his platinum.
How dumb can some companies be !!!

Transparency
1/5
Customer Service
1/5
Mgas
MgasSydney, NSW
  • 8 reviews
  • 2 likes

This card is fantastic

published

The customer service on this card is excellent. Any time you need to contact the call centre they are knowledgeable and helpful. The annual fee is on the high side but worth it for the savings in travel insurances and extended warranties.

Transparency
5/5
Customer Service
5/5
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Paul. S
Paul. SMetropolitan Adelaide, SA
  • 3 reviews
  • 2 likes

If you travel a lot its a fantastic card to have.

published
Transparency
5/5
Customer Service
5/5
Byron M.
Byron M.Hunter Region, NSW

pathetic customer service.

published

Their customer service is essentially non existent.
Don't fool yourself to think the travel insurance is helpful.
I see absolutely no value in any product provided by AMEX and will gladly not be using them in the future.

Transparency
1/5
Customer Service
1/5
Aussiebloke34
Aussiebloke34Perth, WA
  • 45 reviews
  • 56 likes

Three times the annual fee of the same card in America

published

Company is ripping Australians off charging $1450, vs $550 for exactly the same thing (actually technically we get less, being less offers etc we can use) so that is almost 3 times the annual fee for less beniefts.

Again another company ripping Australians off.

Incentivised Review No
Frequent Flyer & Travel Credit Cards

Find out how American Express Platinum compares to other Frequent Flyer & Travel Credit Cards

Know better, choose better.

Compare all
Barry Plant
Barry PlantSouthwest, VIC

DO NOT USE!

published

Please believe me that you will be worse off as a business using this card! I would give 0 stars if I could! They increase and decrease limits without advising you, continually ask for business turnover updates, charge absolutely ludicrous fees if you're two days late in paying (when I was overseas) - the worst banking experience I have ever encountered! DO NOT JOIN - BELIEVE ME!!

Transparency
1/5
Customer Service
1/5
Andre A.
Andre A.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Dont get this card or any AMEX card.

published

Super expensive card fee $1450 per year with most of the benefit advertised by AMEX attached to platinum card was not worth the fee plus most places we try to use the card we get this all the time (sorry we dont take AMEX or 2.5 to 3 % surcharges). You Better off with visa or master card platinum offer by banks out there for example Citibank or bankwest world master card annual fee is only $270 yearly but come with load of great rewards and for those travel frequently you get 10 free airport lounges access yearly any where in the world.
AMEX card is totally rubbish dont go there save yourself from frustrations and being ripped off by them.

Transparency
1/5
Customer Service
3/5
Russell
RussellRichmond-Tweed, NSW

Platinum card travel Insurance

published
Incentivised Review No
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