Absolutely love my purchase
It was so easy to place my order, clearly making details on what I wants and how I wanted it set out. All notes were followed and everything arrived perfectly. Very fast from time of purchase to actual delivery. Accurate description of items and lengths etc.
Customer service 2nd to none.
Easy to navigate the website,
Most products I want are there,
Quality is what is described.
In the event they have any issues getting you a stocked item they communicate promptly and offer an easy solution every time, this service is 2nd to none.
Love AminoZ & C4! My favorites!!!
Very easy to find what I want on the AminoZ site. Great selection of products with great bonuses for bulk purchases & extras. They have awesome prices & excellent customer service is beyond compare.
Great Service and Vast Product Selection
I came across AminoZ through spending hours researching a supplement store which would offer the best price and service. I noticed that AminoZ had a significant range of Weight Gainers compared to competing stores, at an affordable price point too. I signed up to their loyalty program which is a must if your into supplements, which offered great discounts and triple reward points which is great for savings and I must add, free 24H shipping as well! As to my order, it arrived ahead of time and I am completely satisfied with it.
Great Customer Service
These are have great products, prices and customer service.
I had an issue with an order (my fault not theirs! wrong delivery address) but it was no problem for them to fix.
Comms were great and they were a pleasure to deal with.
AminoZ offer a great service
I’m a very satisfied customer. Communication with AminoZ is great, quick delivery and if I ever buy a product that I wanted to return they are very accommodating. We buy all our products through AminoZ.
Faultless customer service, thanks Ailene
I was very happy with the speed of delivery and exceptional customer service, thanks to Ailene. So much better than competitors I currently purchase from, I am now considering getting all my supplements from Amino Z
Great customer service
I’ve been using this site for many years. Couldn’t find a better and reliable service nowhere. Always a good range of products and good prices. Plus the customer service is great!
1-stop shop for supps!
Amino Z is my go-to store for supps. They stock quality products with unbeatable prices. Furthermore, you get member privileges with Club Z. They have A1 customer service. Orders are shipped quickly and you get shipping updates.
Great Range, Price and Service
Have been using this site for multiple years. Always able to find what I am looking for. Regular price is great, plus they have plenty of specials too.
Overall service is spot in, very responsive and delivery time is awesome.
Your one stop quick shop online
The range and service is extremely impressive. I have used a few other sites but now this is the only site I use and highly recommend.
All your training needs in one place.
Website and service is fantastic! My go to supplement store
The website is very easy to navigate and user friendly. The information about each product is accurate and quite detailed. Delivery is always quick and very reliable. Lastly, customer service members are always helpful online with enquires
Just so easy.
They are just so easy to deal with. I am really impressed with how professional they have been from start to finish from ease of ordering to the follow up whilst in transit to my receiving my order, which was delivered a day early.
The product itself was very competitively priced and readily available, so overall very satisfied.
Sketchy web site didn’t go to payment page. Order shows are payment pending but no way to pay.
Takes several days before someone tells me how to pay.
Multiple texts and emails from various persons advising I haven’t paid, or how to pay. After I pay (PayPal) I get more emails stating they want more info...WTH.
Query that and told all is ok. Next, receive email saying most of items out of stock now and will be delayed a week.
Ask if I want to substitute or wait. Advise to fulfil order and deliver with one week delay.
Next receive a phone call stating delay is now two weeks and offering to supply what little they have and cancel order for the rest.
I advise them to cancel entire order and process refund (PayPal) immediately.
Told this would take up to 3 business days, blaming the banks.
This is the Morse run, most useless company I have ever dealt with. I’d give them minus 5 stars if I could.
P.S. still waiting for refund and just received another email apologising and blaming banks for delay.
Fabulous place to buy all your health foods!
Super easy to navigate the website and the products are really delicious. They have everything available and if they don’t they go out of their way to keep you updated as to the product being restocked.
They make things right
I ordered Cyborg whey 1.5kg that is $86.16 in value written in my receipts, but it has some discount when I buy it. There's no detail on how much discount I received for that order and I couldn't retrieve it as I order multiple items.
So after 10 days without any news on when my order will be delivered, I chatted them and they said that the ETA for my Cyborg whey is still 3 weeks away from today, I decided if I could change my Cyborg 1.5kg order to ON 2.27kg which valued at $84.90.
They said that I need to add another $10.35 for the price difference when its showing that the value of my previous order is higher than my replacement(based on the current price on their website and price on my receipt). They said its because that they only received $57.57 with the secret price given to me. The chat rep(Charlene) keep apologizing but wouldn't budge on giving me the replacement without me giving additional money. I finally gave up as I don't have time to argue over $10.35.
But this shows how aminoz treat the customer. I would rather you not aplogizing but act upon it to give solution to your customers.
No fuss Easy transaction
I setup an account an placed an order with no trouble. Item arrived quickly. No hassles. Very easy transaction. No complaints at all. Very satisfied. Highly recommended. Amino Z has a massive range.
EVL Nutrition BCAA Energy 30 Serves
Aminoz had amazing customer service. The delivery was quick and efficient. The products : EVL Nutrition BCAA Energy 30 Serves in the Latte and apple flavours were tasty and delicious. Overall, I am extremely satisfied with the service and products. Thank you Aminoz.
Good price but service is crap
Priority shipping is supposed to be 24 hours but it has been 4 days and still haven't received the product..[name removed] at Amino z is delightfully telling me to wait for 48 hours before they can provide an update of when i will get my product which was ordered a week ago and that it's not there problem that courier company has delayed the shipment. I am not paying the courier company and i am paying Amino Z and i expect my item to be delivered as advertised which is within 24 hours. [name removed] is being smart on top and trying to tell me how to calculate 48 hours..Pathetic and disgusting...crap customer service from [name removed]. Won't be doing business with them anymore.
Poor business ethics - No way to unsubscribe from their database
Have contacted them on numerous occasions to unsubscribe my email with no success. Currently taking this matter to AMCA to investigate their poor business ethics. Really disappointing I have to go to this effort.
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