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AMOMA.com

AMOMA.com (page 2 of 45)

4.0 from 900 reviews

See the Best Booking Services in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
493
4 star
224
3 star
33
2 star
13
1 star
137

David Lester

David LesterCentral, SA

  • Verified customer

Wonderful apartment stay

published

Very easy to book. We booked a garden view and were upgraded at no extra cost on arrival to an ocean view apartment. All expectations met. Thank you Amoma for making it so easy.

Transparency
Customer Service
Trip Completed Yes
Booking Type Accomodation
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Review collected in partnership with AMOMA.com


Driver0369

Driver0369Sydney, NSW

  • 2 reviews

It is amazing... money saver !

published

The fees are straight forward... there are no hidden costs... I booked a hotel... it definitely met my expectations... what you see is what you get... unlike many other websites that don’t show you the exact details... it is very easy to change or adjust your booking... also cancellation isn’t a problem as long as you give them enough time which is understandable.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers
  • Verified customer

An AMAZING deal on a hotel room I couldn't otherwise afford. Thank you!

published

Just perfect! Heated pool, sauna, steam room. Plus our own personal spa in our room. Amazing! The breakfast was included and was everything you could hope for in a buffet breakfast, including endless cappuccinos.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com

  • Verified customer

Easy booking service

published

Easy booking service and more variety of options which was key for us. Places matched the pictures and descriptions or exceeded these. Very pleased with our experience and would recommend

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


Disgruntled

DisgruntledSydney, NSW

Charged me twice

published

Amoma are horrible. Booked online (568 35287) with them and they charged me for hotel accommodation. The hotel also charged me. I tried to contact Amoma to sort out and they are uncontactable. Their website says 24/7 phone service. I'd say 0/0 phone service, no one picks up the phone, ever. I have emailed them numerous times and messaged them online. Nothing. The hotel told me to contact Amoma as they said they weren't told of the booking.
I suggest using alternative methods.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com

  • Verified customer

The price quoted is in US dollars (NOT Australian dollars)

published

I was not aware that the price I was quoted was actually in US dollars until I got my credit card bill and realised I payed $40 (AUS) more than what I thought I was going to pay. This was even though I booked in Australia and went originally through Trivago. Avoid Amoma!!!!!!!! Prices quoted should be in Australian dollars to have a more even playing field when you compare prices.
Tried to leave a written message with Amoma but although you 'can fill out the form' I was unable to actually locate the form. I will not book through Amoma again.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com

Review collected in partnership with AMOMA.com


David Collier

David CollierSouth East Queensland, QLD

  • Verified customer

great experience

published

Was a good experience using amoma and would happily use again,they were easy to use and provided a great price on the hotel with no hidden or unexpected costs encounter

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com

Review collected in partnership with AMOMA.com


  • Verified customer

Be careful terrible

published

I reserved a room in a hotel via AMOMA and payed double price!! Finally , AMOMA has offers or sold the rooms much more expensive than the hotel? I will not use it in the future such service and I will call the hotels directly for offers

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com
Naomi Luhan

Naomi LuhanGreater Melbourne (Outer), VIC

  • Verified customer

Good location, good room

published

Very easy to book it, meet the expectations, easy to communicate with staff, clean room, all the facilities, close to the southern cross station. We enjoy our stay. Happy to come back

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com

Review collected in partnership with AMOMA.com

Peter Anastassiou

Peter AnastassiouGreater Melbourne (Metropolitan), VIC

  • Verified customer

No hassles from start to finish

published

Book my hotel in Bali through Amoma. Everything went smoothly. I loved the hotel. And had a great holiday. During booking the hotel. AMOMA phoned me and offered an extra discount which was great.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com

Review collected in partnership with AMOMA.com


Tina

Tina

  • 2 reviews
  • 5 likes
  • Verified customer

Best deals ever

published

Always have the best offers on hotels, easy to book never had an issue with Amoma, this site is always the one I go to first. I don’t ever recall paying extra fees,
Will definitely recommend and have recommended to my friends.

Transparency
Customer Service
Ease of Booking
Booking Type Accomodation
See all answers
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com

Review collected in partnership with AMOMA.com


  • Verified customer

Very happy with Amoma

published

We booked for a transit stay in Doha. Our booking all went very smoothly with no additional fees or unexpected problems. We were very happy with the booking in process or went well.

Ease of Booking
Trip Completed Yes
Booking Type Accomodation

Review collected in partnership with AMOMA.com


  • Verified customer

Everything went smoothly

published

Was a little dubious , so checked booking with Heritage in Queenstown, who confirmed the booking was genuine. Everything went really smoothly .
No addtional fees associated with the booking which was great.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


  • Verified customer

Terrible is an understatement

published

I had booked with them for my stay in Marriott Miami. When i went to the front desk , they did not find my booking with the booking voucher but they agreed to let me stay because i had booking . One month later the hotel charged me that they did not receive from Amoma . I am stuck now fighting this battle with Amoma , Marriott and other suppliers that are involved . Quality Service Team is very rude and unwilling to help .

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com
  • Verified customer

We received four star treatment

published

We did not encounter any unexpected of additional fees after making our booking with Amoma.com
We booked at the Adagio Hotel in Barcelona and our stay was fabulous.

Dr. Hendrik and Sandra Venter

Ease of Booking
Booking Type Accomodation and Visa

Review collected in partnership with AMOMA.com

Gabby

GabbySouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Booking was easy and got the room at quarter of the hotels original price.would use Amoma again in the future.

published

No other fees were charged. Booked the room what we got, although at the quietest part of the hotel, facing the courtyard. We were aware that those rooms are the option if we book through an agent instead of the hotel.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


  • Verified customer

A good easy to use booking website

published

I booked one night's accomodation in Melbourne CBD.
It was super easy and straight forward to use.
No issues with booking or at the accomodation.
I would use this website again.

Ease of Booking
Trip Completed Yes
Booking Type Accomodation

Review collected in partnership with AMOMA.com


  • Verified customer

Easy to use

published

Booked some of my accommodation through AMOMA. It was super easy to use and great prices! I would absolutely use this site again and will be for upcoming trips. Very easy to review on App and was kept in contact with via email on future dates of travel

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


Website crashed,booked a different room than I wanted.

published
Ease of Booking
Trip Completed No
Booking Type Accomodation
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com

Felicity Lawton

Felicity LawtonMurray Region, NSW

  • Verified customer

Glen Helen Lodge, Northern Territory, Australia

published

No unexpected fees
3 night accomodation at Glen Helen Lodge, Nothern Territory
The only issue was that booking did not breakdown bedding configuration in the room. It just said 2 adults. We needed 2 separate beds. I had to ring Glen Helen Lodge to enquire about the bedding configuration.

Ease of Booking
Trip Completed Yes
Booking Type Accomodation
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com

Review collected in partnership with AMOMA.com


Page 2 of 45

Questions & Answers

Petenleemccarthy

Petenleemccarthyasked

I just called my Bali hotel for confirmation only to be told that are Amoma cancelled my booking without my knowledge after I paid in full $800.
I have called a number +41 225 182 013.
And I cannot get connected.
I am meant to be at my hotel this Monday and now it is cancelled and you have my money.
I am in Australia what do I do now.
I paid your company back in July in full and I do not know why you waited until September and then cancel my booking and kept my money

3 answers
Melissa
Melissa

Yes same thing has happened to us. I'm $1500 out of pocket. Hope you have travel insurance. Alternatively contact your bank to see if they can do anything. You will need to rebook and pay in the mean time. AMOMA have gone out of business, therefore you cannot contact them.

tintin
tintin

Same as Melissa....

Cath G.
Cath G.

Same thing happened to my son. They cancelled his booking and kept the $500. He only found out when he fronted at the hotel. Scammers!!


Tine Carlos

Tine Carlosasked

hi amoma.. we are in the hotel and they want us to pay again with our stay.. but we have a confirmed booking with you.. pls help us on this?no means to pay again... pls...

1 answer
tintin
tintin

Amoma has gone bankrupt. Having been informed by Amoma that they had ceased trading, we contacted the hotel that we booked & paid in march earlier this year via Amoma.. The hotel confirmed that a third party had advised them that our reservation had been canceled, but they had not received the money....We therefore had to book again (directly with the hotel) and we will have to pay a second time (when we stay there, in 3 weeks). We had no choice but to choose this solution.
We will probably enquire if our Credit Card company can cover this
Amoma=Disgraceful


Nadeem.L

Nadeem.Lasked

i booked a hotel in istanbul 2 weeks ago and paid through Amoma.
Hotel says booking not confirmed as at today.
Send me clarifications.

No answers

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