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AMOMA.com

AMOMA.com (page 3 of 46)

4.0 from 904 reviews

See the Best Booking Services in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
493
4 star
224
3 star
33
2 star
13
1 star
141

  • Verified customer

A good easy to use booking website

published

I booked one night's accomodation in Melbourne CBD.
It was super easy and straight forward to use.
No issues with booking or at the accomodation.
I would use this website again.

Ease of Booking
Trip Completed Yes
Booking Type Accomodation

Review collected in partnership with AMOMA.com


  • Verified customer

Easy to use

published

Booked some of my accommodation through AMOMA. It was super easy to use and great prices! I would absolutely use this site again and will be for upcoming trips. Very easy to review on App and was kept in contact with via email on future dates of travel

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com

Website crashed,booked a different room than I wanted.

published
Ease of Booking
Trip Completed No
Booking Type Accomodation
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com
Felicity Lawton

Felicity LawtonMurray Region, NSW

  • Verified customer

Glen Helen Lodge, Northern Territory, Australia

published

No unexpected fees
3 night accomodation at Glen Helen Lodge, Nothern Territory
The only issue was that booking did not breakdown bedding configuration in the room. It just said 2 adults. We needed 2 separate beds. I had to ring Glen Helen Lodge to enquire about the bedding configuration.

Ease of Booking
Trip Completed Yes
Booking Type Accomodation
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com

Review collected in partnership with AMOMA.com


JulieO

JulieO

  • 2 reviews
  • Verified customer

Short stay

published

Booked a room for convenience to southern cross station for access to skybus and it was perfect position .Just a short walk to station .Staff were so friendly would definitely stay again.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


Andrzej M.

Andrzej M.Greater Melbourne (Outer), VIC

  • Verified customer

Amoma.com booking

published

First time I used AMOMA . com.
Everything easy and perfect from start to the end.
No extra chargese.
If the prize will be right in the future, I will use it again.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


Peter G.

Peter G.South East Queensland, QLD

  • Verified customer

6 Star luxury for the price of 2

published

We arrived at the Sofitel, and had a dreadful feeling I had clicked the wrong button. I’m 60 and only moderately computer savvy. This was way too expensive for us. The feeling increased as we were shown our palatial room, I said to my wife, don’t unpack, there’s been a mistake. But no, it was true, what a great finish to 5 weeks in Europe.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


Guy from Melbourne

Guy from MelbourneGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 4 likes
  • Verified customer

Dishonest with no genuine customer care! Booked a room for 4, got a room for 3.

published

Booked a room in Phuket, Thailand for a family of 4 (2 adults and 2 children 6&9).

My booking was for a Superior Room with the capacity of 4 pax. (see attached).

The room given to us was Superior Room with 1 king bed and 1 single sofa bed, too small for a family of 4. Novotel confirmed that room does not suit our family. (see attached)

Correspondence with Amoma's customer care in Bucharest, Bulgaria was frustrating and useless and I did not feel the element of care in the course of interacting with them.

Had to pay extra 2400 BAHT direct to the hotel so that they move us to the same room type (Superior Room) with 2 double beds.

Very unhappy with the experience we had with Amoma and they seemed they couldn't care less.

Transparency
Customer Service
Trip Completed Yes
Booking Type Accomodation
See all answers
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com
Baoping Zhang

Baoping ZhangGreater Melbourne (Metropolitan), VIC

  • Verified customer

Reliable website, excellent price

published

This is the first time I used this site. I found this site offered the cheapest price on the hotel I would like to stay. When I arrived the hotel, the front desk staff appears to know the site quite well. I will definite go back and book in future.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com

  • Verified customer

Perfect location for Spark Arena

published

With a warm, friendly greeting on arrival and an upgrade to a room with a balcony it was hard not to be happy with this booking. I would like to have an easier way to get a full receipt through the booking system however.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


  • Verified customer

Great deal

published

I was a little sceptical of this site as I’ve been burned by a similar one.But we managed to get a great deal. Plus the booking system is easy. Will definitely use it again

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


  • Verified customer

best western

published

Amoma booking smooth as silk.
Great service provided at hotel Best Western Fiumicino. checked in earlier than planned and room available to us immediately.
shuttle bus on time and very convenient. pool was a bonus!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


vicky

vicky

  • 2 reviews
  • Verified customer

good experience

published

the whole process was excellent, we booked on line not knowing or ever heard of amoma. but everything went through very well. no hickups. everything went fine at the hotel

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


Edward Toth

Edward TothGreater Melbourne (Outer), VIC

  • Verified customer

An excellent booking process made extremely easy and fast.

published

We booked at the Stamford Plaza Melbourne. The staff from the valet parking through to the front counter staff are friendly and very efficient. We have stayed there before and it was equally as great. The rooms are extremely clean and inviting. We have the buffet breakfast and the chefs in the kitchen where very accommodating as they prepared food that wasn't on the buffet. we only waited for approximately 8 minutes for our car to be brought to us, which was extremely fast. Great hotel, great service and highly recommend !!!!!!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com

Antoinette Colbran

Antoinette ColbranSydney, NSW

  • 2 reviews
  • Verified customer

Fabulous experience at The Beach club, Hamilton Island.

published

The booking process was very easy. I chose to stay an additional night and that process was effortless.
Very professional service and genuine. Would highly recommend AMOMA as a booking site.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com

Mark Roberts

Mark RobertsGreater Melbourne (Outer), VIC

  • Verified customer

Sydney Rocks long weekend

published

We had a very nice surprise waiting for us and the staff were very friendly and helpful. The hotel exceeded our expectations. The hotel was in the perfect location for public transport to and from the airport.

Ease of Booking
Trip Completed Yes
Booking Type Accomodation

Review collected in partnership with AMOMA.com


  • Verified customer

Convenience for a great concert

published

We enjoyed our stay at The Langham....the convenience of its location was outstanding - and Herbie Hancock was extraordinarily wonderful...altogether we had a great time. Staff care and concern ensured we would come back again.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


Wladimir Babaeff

Wladimir BabaeffGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great service

published

Booking done on time without any delay, very professional and excellent follow up, I’m very satisfy with AMOMA, i will recommend this site to people and business alike, well done
Regards

Ease of Booking
Booking Type Accomodation

Review collected in partnership with AMOMA.com


Allen

AllenVictoria

  • Verified customer

Responds quickly, booking is prepaid, hotel was great ; customer service was good

published

there is a cancellation fee even though it says free cancellation
I booked a hotel and had to rebook another hotel it was s good experience but you should read the fine print about cancellation policy

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers

Review collected in partnership with AMOMA.com


Wendy W

Wendy WQueensland

  • Verified customer

Effortless booking system with an bonus discount.

published

I was on my computer booking a night in Switzerland through Amoma, and to my surprise I received a phone call from them offering me an added discount. I accepted. How cool was that?

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com

Review collected in partnership with AMOMA.com


Page 3 of 46

Questions & Answers

Petenleemccarthy

Petenleemccarthyasked

I just called my Bali hotel for confirmation only to be told that are Amoma cancelled my booking without my knowledge after I paid in full $800.
I have called a number +41 225 182 013.
And I cannot get connected.
I am meant to be at my hotel this Monday and now it is cancelled and you have my money.
I am in Australia what do I do now.
I paid your company back in July in full and I do not know why you waited until September and then cancel my booking and kept my money

3 answers
Melissa
Melissa

Yes same thing has happened to us. I'm $1500 out of pocket. Hope you have travel insurance. Alternatively contact your bank to see if they can do anything. You will need to rebook and pay in the mean time. AMOMA have gone out of business, therefore you cannot contact them.

tintin
tintin

Same as Melissa....

Cath G.
Cath G.

Same thing happened to my son. They cancelled his booking and kept the $500. He only found out when he fronted at the hotel. Scammers!!


Tine Carlos

Tine Carlosasked

hi amoma.. we are in the hotel and they want us to pay again with our stay.. but we have a confirmed booking with you.. pls help us on this?no means to pay again... pls...

1 answer
tintin
tintin

Amoma has gone bankrupt. Having been informed by Amoma that they had ceased trading, we contacted the hotel that we booked & paid in march earlier this year via Amoma.. The hotel confirmed that a third party had advised them that our reservation had been canceled, but they had not received the money....We therefore had to book again (directly with the hotel) and we will have to pay a second time (when we stay there, in 3 weeks). We had no choice but to choose this solution.
We will probably enquire if our Credit Card company can cover this
Amoma=Disgraceful


Nadeem.L

Nadeem.Lasked

i booked a hotel in istanbul 2 weeks ago and paid through Amoma.
Hotel says booking not confirmed as at today.
Send me clarifications.

No answers

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