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AMOMA.com

AMOMA.com (page 6 of 6)

4.0 from 908 reviews

Reviews

4.0

102 reviews
5
(61)
4
(17)
3
(4)
2
(1)
1
(19)
  • Transparency
    3.7 (51)
  • Customer Service
    3.9 (75)
  • Trip Completed Yes (102) · No
  • Ease of Booking
    4.3 (88)
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Easy booking process

published

The booking process was easy however the hotel got the required bedding configuration wrong initially (3x). Staff were friendly however the room did not meet our expectations. Not very clean & does not deserve its 4* rating.

1 comment
AMOMA.com
AMOMA.com A.AMOMA.com

Review collected in partnership with AMOMA.com

SNS

SNSSouth East Queensland, QLD

  • 8 reviews
  • 9 likes

Do not book

published
1 comment
AMOMA.com
AMOMA.com A.AMOMA.com
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Questions & Answers

Petenleemccarthy

Petenleemccarthyasked

I just called my Bali hotel for confirmation only to be told that are Amoma cancelled my booking without my knowledge after I paid in full $800.
I have called a number +41 225 182 013.
And I cannot get connected.
I am meant to be at my hotel this Monday and now it is cancelled and you have my money.
I am in Australia what do I do now.
I paid your company back in July in full and I do not know why you waited until September and then cancel my booking and kept my money

3 answers
Melissa
Melissa

Yes same thing has happened to us. I'm $1500 out of pocket. Hope you have travel insurance. Alternatively contact your bank to see if they can do anything. You will need to rebook and pay in the mean time. AMOMA have gone out of business, therefore you cannot contact them.

tintin
tintin

Same as Melissa....

Cath G.
Cath G.

Same thing happened to my son. They cancelled his booking and kept the $500. He only found out when he fronted at the hotel. Scammers!!

Tine Carlos

Tine Carlosasked

hi amoma.. we are in the hotel and they want us to pay again with our stay.. but we have a confirmed booking with you.. pls help us on this?no means to pay again... pls...

1 answer
tintin
tintin

Amoma has gone bankrupt. Having been informed by Amoma that they had ceased trading, we contacted the hotel that we booked & paid in march earlier this year via Amoma.. The hotel confirmed that a third party had advised them that our reservation had been canceled, but they had not received the money....We therefore had to book again (directly with the hotel) and we will have to pay a second time (when we stay there, in 3 weeks). We had no choice but to choose this solution.
We will probably enquire if our Credit Card company can cover this
Amoma=Disgraceful

Nadeem.L

Nadeem.Lasked

i booked a hotel in istanbul 2 weeks ago and paid through Amoma.
Hotel says booking not confirmed as at today.
Send me clarifications.

No answers

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