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Amorini Factory Outlet
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- 8 reviews
- 7 likes
You get what you pay for.
Would definitely not recommend Amorini Kitchen cabinets. They are very cheap but you get what you pay for. We purchased three kitchens from Amorini outlet, two for our investment properties and a new kitchen in our own home. We have found them to chip easily and a huge crack has appeared through one of our drawers in our kitchen. Rang Amorini and was told they don't sell that size drawer any more so it cannot be replaced or fixed. You have to realise when purchasing from an Amorini outlet if the drawers/cupboards chip or crack (which they will ...
Read morebecause they are cheap and nasty) that you probably won't be able to get a replacement as they no longer stock it. The other two kitchens in our rental properties are all chipped and we put it down to the tenants being rough and not careful but after having our kitchen installed in our own home (no kids live here and only two elderly adults who have been extremely careful when handling our drawers/cupboards) we have chips and as I mentioned above a large crack appeared in a drawer for absolutely no known reason. Would never purchase a kitchen from them again. I would rather pay a lot more and get a good quality kitchen that will last over time.- Customer Service
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- 2 reviews
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Third Time = Unlucky!
My husband and I have been long term customers of Amorini Factory Outlet. We are regulars to the real-estate market and have turned over several properties in the last five years.
Property 1 – North Brighton, purchased Linea Gloss Kitchen Push to Open Doors, all cupboards, drawers etc were easy to install and were perfect on delivery. No problems had at all with these products. Stayed 2 years at this property no problems. Good customer service with [Name Removed]
Property 2 – Glenelg North, purchased Linea Gloss Kitchen with shark fin grab prof...
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Hi Melanie,
Thank you for the detail you have offered in your review, and thank you for being a long term supporter of the Factory Outlets. We are sorry your recent experience was not as good as the ...
Read morefirst couple. The kitchens you sent through look sensational!A satisfied customer
Amorini were very helpful in assisting with the design of our kitchen. Everything they said they would do was done with a minimum of fuss. We are very happy with the end product and do not hesitate to recommend them to prospective customers.
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Thank you for your review Vic and we are glad you are enjoying your new Factory Outlet kitchen!
We are very disappointed. Wish we’d never used it. Mirostone scratches, chips and marks really badly.
Within a week of the installation our kitchen bench showed really bad scratches and chips on the edges - with low and careful usage and cleaning. If we had known how easily and badly Mirostone scratches, chips and marks, we would never had used this product in our kitchen. We are a couple in our late 60’s with no children or grandchildren and look after our home carefully. Our old bench was laminate and after 15 years of use looked almost new. A couple of weeks after installation, I submitted a complaint online to Mirostone and received no resp...
Read moreonse at all. We contacted our installer and he arranged for a representative of the distributor to visit and assess - that was more than a month ago and he has not been in further contact. We would never recommend Mirostone and will tell any and everyone about our experience.- Customer Service
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Hi Sue. We are sorry to hear of your concerns with your Mirostone worktops purchased through one of our distributors. .
Mirostone is a Solid Surface product and as indicated on the Mirostone website ...
Read morethese tops are scratch resistant, not scratch proof. The benefits of the product are that it is completely non porous and renewable, meaning that if you do scratch it, it can be re-sanded to look as new.We are already in contact with the distributor following our complaints to the installer who supplied the Mirostone benchtops - which I assume you know I advised them a couple of weeks ago that I had ...
Read moreplaced my comment on this website as well as my own Facebook page a month ago and no comment from you until now! The damage is extreme and not from general wear and tear. Please note that in addition to our communication with your distributor, as per my review above, I attempted to make contact less than 2 weeks after installation via the Mirostone website and to date have received no response at all from them. At that time (less than 2 weeks after installation!) I did read the warranty document to ensure we were within our rights to complain about the inferior product. I assume you and the distributor are discussing a resolution.Hi Sue ,
We have received confirmation that as per the recommendation above you have requested a re-sand of your benchtops via the distributor and we really hope you enjoy your renewed tops....
Read more Regards ChrisFind out how Amorini Factory Outlet compares to other Home Renovators
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- 8 reviews
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Amorini Factory Outlet South Australia: rude and lack of professionalism by a female employee
Friday 18-Oct-2019, about 30 minutes before closing time, my partner and I visited Amorini Factory Outlet in South Australia. We intended to buy two carcasses and to ask a few specific questions. The front door was slightly ajar but most of the staff were at the back open area having a get-together. We obviously walked into their Friday drinkies. A female staff in "Sales Designer/Accounts" (referred to as "she" or "her" hereafter) came to serve us. After we asked 2 specific questions (on UV painted doors and on options in width of cabinet drawe...
Read morers), she suddenly told us that "customers who ask a lot of questions always end up being troublesome". My partner asked her: "Do you want us to walk?". She replied "Yes. You came on a wrong day and at the wrong time". We were shocked by such display of rudeness and lack of professionalism. The information that we were seeking (eg choices on cabinets and their dimensions), although readily available on other vendors' websites, is very lacking on Amorini website. Such information we were seeking was vendor-specific and was crucial to our decision on our kitchen design. I am certain that we were polite for the entire time we were at Amorini. Her rude behaviour was unexpected and uncalled for. If she did not want to be interrupted during Friday drinkies, all she needed to do is to hang a closed sign at the front door and lock the door, or alternatively politely ask us to return on a different day. The entire episode lasted about 10 minutes. My partner and I left Amorini Factory Outlet SA. We have decided we will take our business elsewhere.- Incentivised Review No
Installation
I purchased carcass and bench tops. I was very satisfied with the quality of the product, however Amorini recommended an installer who I engaged. His work was very shoddy and not up to standard. This kitchen was installed on a houseboat, where the level should have been taken from the floor level, so the whole kitchen looks "out of plumb" with the Kitchen windows and it is quite noticeable with the Kick board. The bench top widths do not match and the drawers cannot be fully opened as they hit the upright stove. The shelves in the wall cabinets were not supplied and were not drilled to take supports. I asked the installer to do this but he did not. Liked the product, but not the installer. (Bad News)
Questions & Answers
Would like to know if anyone has had problems with the matt finish cabinets by Amorini as I've had to have the installers out twice to replace them for being scratched upon installment. I chose the matt black which looks amazing with the marble look mirostone top but now I'm scared on how careful i have to be im my kitchen when it's done????????
Has anyone chosen the Shaker style vinyl wrapped kitchen cupboard doors? I would like to know if anyone has had a problem with the glue deteriorating over time and the vinyl wrap coming unstuck? This has been a very common problem with vinyl wrap. But I am told these are from Italy and the technology is better, but have been unable to find out which company supplies them so that I can research a bit more. Any experiences shared is appreciated
Hi Sue, Sorry that we did not see this message at the time and we hope that you are enjoying your new kitchen!
The company that supplies the Shaker doors is 'Tecno Pannels Srl' based in Northern Ita...
Read morely and having toured their facilities we can confirm the quality of the Shaker doors is second to none! We chose the 22mm thick option as a standard as there can be quality issue with thinner Shaker doors... this way it is a solid 18mm door with a 4mm built up frame that adds that extra quality assurance.Thank you. Yes we are enjoying our new kitchen. We went with the vinyl wrap. Hope it will be fine
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Hi Angela,
Thanks for taking the time to share your concerns and we are sorry that your kitchen has had issues. ...
Read more If you would like to email us with further details that would be great as we have no record of a purchase under your name in recent months? You are correct that being a Factory Outlet, rather than a traditional retailer, we sell surplus and end of run stock which is why a particular size or product may not be available months or even years after purchase,. This is clearly stated on the quotations and order forms you would have signed, along with being discussed during the design process which is also why design flexibility is required when using the Outlet range of products. Our apologies again for the issues on this kitchen and as mentioned, please feel free to send us an email with photos and additional information so that we can look into this further for you. Regards Amorini Factory Outlet