The concept is a great idea but the execution is frustrating! Money gets pulled out of your spend account to your pay account without any notice or without any explanation of what it is being allocated to. No details other than a $amount and date. This means that your card can get declined even though you knew you had money in there hours ago. For some reason you need two apps and when I use the dark blue AMP account as this is where the home loan details are, I can't switch to the b3tter app in app as it takes me to Google Play. I.spoke to AMP about this months ago and they said they would look into it. Haven't heard a thing back. App designers have a lot to answer for.
Great Concept, terrible app.
The whole point of the app is to add all of your expenses & let Bett3r do your budgeting for you. When this works it's pretty great, but there are SO MANY issues with this app, not surprising when at the time of writing this the last update was 6 months ago.
As of right now we're 2 days out from Xmas & none of my transactions are matching to my bills, leaving me unsure of how much money I'm able to spend or save over the Xmas period. This is a repeat of the same issue a month ago. I've been told by a call centre operator this morning that she'...ll have to log a case for me & that I should expect to maybe hear a response next week. The concept of Bett3r is great, the app is woeful & in some cases short of functionally that normal banks have with their basic apps. No access to instant payment methods like Osko/PayID, filtering transactions is not accurate and limited. The scheduling of bills needs to be more customisable & flexible. Above all else Bett3r customers shouldn't be left guessing if they're spending money which should be going towards bills 2 days before Xmas.
Great concept, poorly executed
The Bett3r app is primitive. There is no Apple Pay or Osko by BPAY.
I have been using his account for one year, and find that it is extremely unpredictable,when it transfers money for no reason between his accounts and then tells me that it’s off track and requires extra funds.
Excellent concept, however AMP has poorly executed the product! I would not recommend it.
less is more
Their card doesn't have Apple Pay. Their app seems unrefined. Their netbank can't be linked to third party personal budgeting and expense tracking app. They are not interested in you but your money.
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Innovative account with disappointing rewards
AMP's Bett3r account is actually 3 accounts that work together to enable a 'money-jar' budgeting style. There is an account for bills and outgoings (Pay), one for goals and savings (Save) and one for leftover cash that you can spend without feeling guilty (Spend). The product can automatically allocate an amount to each account based on your income cycle and depending on what you have told it about your upcoming bills and savings goals.
The product comes with a debit card linked to the Spend account. There is also a rewards program that diff...ers depending on if you use the accounts as a Savings account or a mortgage offset account. Pros - Once set up, a lot of budgeting for regular monthly or yearly bills is "set and forget", especially if you use BPay or Direct Debit. Bett3r will set aside an amount each month to make sure you have enough for the bill when it comes around. - Dedicated savings buckets so you can tag money saved for a house, car, holiday, etc. - Very nice Bett3r mobile app to manage the accounts (although not working in My AMP at the time of writing this) - No fees as long as you add $2000/mth to the Pay account. - Fast transfers to other banks, with high transfer limits
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