??!
1 photo
Andrew Bell & Associates

Andrew Bell & Associates

1.0 from 1 review

See the Best Tax Preparation Services in 2019 as rated by Australians on ProductReview.com.au.


Knowingly excluded vital tax info now wants to charge to redo tax for 6 years!

I had used this accountant firm for 10 years.
This year I found out that 7 years ago this firm started excluded some bank statements, income and financial information (that was previously reported), without mentioning, or advising that the 'property' was not being accounted anywhere. I have evidence the accountant even requested information about the property, that was not used in tax returns. They did not follow the legal requirements to provide terms of engagement and take no responsibility for the error. I am now required to amend tax returns for 6 years, and faced with ATO pentalies, and they want to charge another hefty fee to submit the returns with information they missed off!

Very expensive, unreliable and lack duty of care to client.

Official complaints being lodged with Chartered Accountants, Tax Practitioners Board and Office of Fair Trading.

1 comment
Please be aware that this company has changed its name to Optimal Chartered Accountants. There is still investigations in progress into the conduct.

Questions & Answers

Sorry, there are no questions yet.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.