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Reviews

(210)
(55)
(16)
(8)
(45)
  • Product Quality
    4.4 (46)
  • Return Claim MadeYes (3) · No (53)
  • Shipping
    3.9 (29)
  • Customer Service
    5.0 (2)


Danielle

DanielleHunter Region, NSW

Useless for my door

published

The bar lock was useless for my glass sliding door, despite having the customer service team tell me it would work nicely with my door settings- I had even sent photos of the door lock etc.
The security pack was also useless as it w9ouldnt fit my door, again, despite myself sending photos to have the response that this system would fit and work...

Not happy I spent over $50 including postage for both items to have them useless to me. I am not willing to pay out more money to have them sent back.

Product Quality
Return Claim MadeNo

Review collected in partnership with Animalistic


My cat is happy at last.

published

Our house burnt down recently and we’re living in a rental and this sliding door insert with pet door has been a Godsend. Thankyou so much for this wonderful product.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with Animalistic

Stumblegum

StumblegumSouthern and Hills, SA

  • 2 reviews

Portable cat enclosure

published

Moved house with an older cat. Didn't want him to get lost. Wanted to give him a walk on the grass, in the sunshine. Purrfect! Thankyou for a good product, as advertised, and quick delivery.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with Animalistic

Quick delivery, Great quality and easy professional installation

published

Purchased a sliding pet door with security pack, screen door adapter and the option of getting it professionally installed by a subcontractor organised by animalistic and can not fault the entire process. The door is well built and with the security pack and screen door adapter we have the best of the best with aircon inside but the dog still able to go in and out as he pleases. Thank you.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with Animalistic


Linda J

Linda JSouth Australia

  • 4 reviews

Terrible service/product/installer. can’t open sliding door after installation. Reported to Consumer & Business Affairs

published

Take money first. Install dog door before checking sliding door will open. Dog door hits sliding door frame. Can’t put slide lock in and open sliding door. Take no responsibility. Their solution was angle grind the back of dog door and reverse it! Um no. I refused so it’s my fault because I wasn’t prepaid to ruin the dog door for their fix solution. They should have checkin Ed before cutting hole in my door!

Product Quality
Return Claim MadeYes

Review collected in partnership with Animalistic


Great, pup loves it too!!

published

Quick delivery, great product. Even installer thought it was great and will start recommending this puppy door. Looks great on my security door too. Win win for all. Thank you

Product Quality
Return Claim MadeNo

Review collected in partnership with Animalistic


Debbie

DebbieGreater Melbourne (Metropolitan), VIC

Replacement dog door flap

published

I recently made this online purchase for my daughters doggy door as the old one had broken and she replaced it herself with no issues. Would definitely recommend this product.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with Animalistic


Great customer service!

published

We needed a new flap for our old doggy door patio door insert. It was an older model so we were worried we might be out of luck. A quick reply to my email and we ordered the right replacement part and it arrived really quickly. Highly recommend them!

Product Quality
Return Claim MadeNo

Review collected in partnership with Animalistic

Great! Works perfectly

published

Item is Just as described and pictured. Great item and works perfectly. Very happy with the purchase. Height can be adjusted to size to fit doors, very strong and sturdy.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with Animalistic

Bruce

BruceSouth East Queensland, QLD

  • 4 reviews

10 out of 10 a great quality cat enclosure.

published

The cat cabana is just the the answer for my cat. I pop her in at night along with her bed and food. I've placed the cabana on my patio and she is comfortable and safe and most importantly cool ... before the cabana I would lock her in the garage at night as she is way to disruptive in the house, however the garage in a QLD summer is not appropriate as the heat can be diabolical. Installing the Cabana was easy and I love the fact that its portable if needs be.

Product Quality
Return Claim MadeNo

Review collected in partnership with Animalistic


Vanessa

VanessaMetropolitan Adelaide, SA

Amazing quality and durability!

published

We purchased the bar lock for our sliding door as we are renting and needed something we could remove. We are so impressed with our purchase, the bar lock is so strong and sturdy we feel completely safe using this to lock our back door. Will definitely purchase again!

Product Quality
Return Claim MadeNo

Review collected in partnership with Animalistic


Tracey

TraceySydney, NSW

Its an awesome product

published

My cats love it .
I would definitely recommend
My cabana is under cover & it backs onto a beautiful garden
I plan to keep my cats happy & healthy this is the product you need

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with Animalistic


Kelly

KellyNorth Queensland, QLD

Amazing quality! - Cat Hammock

published

I ordered a large hammock for my outdoor cat enclosure and its perfect!! My 3 cats absolutely love spending their time sleeping on it! The quality of the hammock is amazing, usually Im a bit iffy when it comes to purchasing things online, especially off eBay regarding quality but the hammocks quality is amazing! Especially for the value for money price I paid! Shipping was extremely quick and the company was overall really professional and friendly (: I will be buying more from them in the future!

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with Animalistic


cat door

published

good service, good product and installation went without problems. Cat found magnetic catch too strong so had to remove it. Applied over the phone to order and received excellent advise for any questions I had. Was also able to pay via bank transfer. I would definitely recommend this product and installation service

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSunshine Coast Qld
See all answers

Review collected in partnership with Animalistic

I love it so do my dogs.....

published

This is a fantastic product. Was hesitant due to sizing but the extension is great and fits well. Now I've taught the dogs to go in and out the door its amazing. The service is great as well. Would highly recommend

Shipping
Return Claim MadeNo

Review collected in partnership with Animalistic

Chris Jones

Chris JonesSouth-Eastern Region, NSW

  • 2 reviews
  • Verified customer

Excellent product. Nonmore letting the dogs in and out!

published

Good construction and a quality finish. We particularly like the magnetic strip that keeps the bottom of the flap closed when not in use. It would be great if the adjustable height securing screws were slightly set in from the outside edge - allowing a more secure fit against the sliding door frame.

Product Quality
Return Claim MadeNo

Review collected in partnership with Animalistic


Kirstyn M.

Kirstyn M.South East Queensland, QLD

Makes life so much easier. The dogs can take care of business without disturbing me.

published

Super easy to set up and now the dogs have worked out the rules. Go out your one door. No more scratching on the glass and the screen to come in or out. Fabulous

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with Animalistic


Does its job

published

Fast delivery and quite simple and easy to install. No instructions for a metal arm part in the box. Good size door for cats. It looks strong and neat thx

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with Animalistic


Dianne

DianneSouth East Queensland, QLD

Wished I had brought one for my old home

published

Very happy with this dog door .It arrived early easy to fit I'm happy and so are the dogs. If you are looking to solve a dog door problem this is it.

Shipping

Review collected in partnership with Animalistic


fit great for what I wanted

published

I have a large dog door is great for him to go inside and outside by himself no more having to get up to open screen door great fitment neat and tidy

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with Animalistic


Page 1 of 17

Questions & Answers

Sandra G

Sandra Gasked

I was given a cat cabana penthouse and I can't work out how you would attach the extension cube. Can anyone help me please?

2 answers
Animalistic
Representative A.Animalistic

Hi Sandra, You build the add on cube separately then use the supplied zip ties to attach the 2 frames together. You can then cut the net top allow the cat access to that part. Please let us know if you need anything else.

Kind Regards

Admin

Sandra G
Sandra G

Oh ok cool. Didn't realise you had to cut the net. That's the part that confused me, how they would access the top part. Thanks heaps for your reply. We love the enclosure it was so easy to put together (even though after watching the video I did it backwards).


Lyn B.

Lyn B.asked

Received Cat Cabana. Having difficulty assembling it as the net seems too small.

5 answers
Meaghan C
Meaghan C

Hi Lyn, I found it a 3 person job getting the net on as it’s quite a tight fit.

Lyn B.
Lyn B.

Thanks Meaghan - so it’s not as easy as the video shows ! Will tell my frustrated hubby he was worried about bending the poles . Thanks

Animalistic
Representative A.Animalistic

Hi Meaghan,
How long ago did you purchase your enclosure. We have just released a new updated version that has an adjustable net, which makes it much easier. See this assembly video, No outtakes, full assembly from start to finish. https://www.youtube.com/watch?v=sYG8DNKbYUc&t=6s
Any questions please let us know.

Regards

Animalistic Team.


Kerry R

Kerry Rasked

Hi,
We are installing a new security screen and want to incorporate a pet door. Would your product fit a swinging security door, allowing sufficient space for both the security door and solid door to close at the same time when necessary? Also, what is your turn-around time for orders at the moment? We have a deadline in early December.

1 answer
Animalistic
Representative A.Animalistic

Hi Kerry, Yes we have an Aluminium Pet Door that is designed for screen doors. We also sell Petway pet doors which are also a good fit for screen doors. See the links below for your options. If you would like us to install it for you please let us know by calling us on 1300 761 369 and we can get you booked in.

https://www.temporarypetdoor.com.au/aluminium-premium-pet-door

https://www.temporarypetdoor.com.au/petway-pet-door

Kind Regards

Admin


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