Their "financial planners" are essentially trained sales men who are trying to give you the same advice you could probably find on the internet. they hassled me for a long time and did not care about the fact that their strategies were driving me into a loss. not happy with the company at all - would not reccomend to anybody
Dodgy Financial Planners!
I would not recommend this company to anyone!!! We paid a lot of money to use their service and they were negligent to us. They applied for our insurances and advised that we were now covered. However, when my husband had an accident and required income protection, we were advised that this never went through even though we had multiple emails assuring us they had applied for these insurances. I would not trust them at all!!! We have been lied to by this company and the customer service after this event has been appalling !
Read - [url removed]
Worst customer service I have experienced
Rip off company only interested in extracting money
We trusted these 'people ' and put our money into a regional property with excellent growth and rental returns and even at about 70% of the rent indicated the place is still empty
We have been with Anne Street for a few years. We were told to purchase a interstate property that we wernt comfortable with but they reassured us that it was the right thing to do.
Since then the property has gone backwards and we cant even get tenants in the property! I completely regret using Anne Street and feel like we were robbed. I would never recommended them to anyone. Their only priority is making money off honest hard working people. They dont care about their clients..
We chose to go with this company and paid our $650 within an hour of the financial advisor leaving our home. Once our money was approved we were harassed by a minimum of 5 phone calls a day needing endless amounts of personnel information. We then received a text message asking us to attend a meeting. So we tried to call the company and rebook as we both worked that day. Noone returned our calls so we both took a day off to attend and got baby sitting for our 3 children. Only to find out 1 hour before that they made a mistake and it was never really on. So we sacked the company. Now they have had our money for 3 weeks and keep coming up with excuses why our money has not been returned. We are seeking legal advice and going to the papers.
A tad concerned
A little concerned
My husband and I signed up with ASP about 2 years ago. We decided to go down the path of an investment through our super with a SMSF. Currently we are still waiting on the property to settle. We have been contacted by our property agents and people asking for money from us or our super account but 1 year on our money hasn't made anything. This concerns me as in a old super funds it would have been working for us. Rather than costing us.
Our advisor seeks to be out of the office a lot and is hard to contact. Communication seems not to be a high priority which is worrying me as this is our money they are dealing with.
Feel very let down, pushed into buying a interstate house which was'nt my first choice. Had to deal with the builders myself after being told I didn't have to do anything . The house took 18 months to build from signing the paperwork. Had two phone calls in Two years since the house was completed and yet I read these reviews and people are being contacted every 6 months. Oh and by the way the house is valued thousands of $$ less than the mortgage.
Thank You! Thank You!
I would just like to thank Anne Street Partners for their service and support during a very stressful time for me financially. They have some great staff who are willing to go the extra mile to help achieve positive results. I couldn't be happier with their efforts and advice in helping me achieve my goal. Good communication goes a long way and I highly recommend their services. It was so easy! Great people and some key staff are the reason I would highly recommend this company. A sincere thank you to all at Anne Street Partners during this critical time for me. I am very happy and I will keep smiling!!
The people, th commitment and their genuine support.
Terrible property advice. They are all about making money for themselves - not you
Don't believe all these fake reviews.
Anne Street will take your money upfront and provide you standard/generic advice. Then they will try to sell you a variety of products they make commissions on. If you don't own an investment property and can afford one, they will offer you a property that they get a large commission on. They will lead you to believe it's a great investment and that they have done all the research on its growth potential. It will do poorly.
Look at this forum for more than a few examples: http://forums.whirlpool.net.au/archive/2384176.
A good number of us are considering a class action against them for their negligent advice. So if you read this and are interested in joining get onto the whirlpool site and post your story. I'll follow you up.
My advice to you is always get a second opinion. See an accredited financial planner and an accountant first. Don't pay exorbitant fees upfront.
We've been with Anne Street for a couple of years now. At first we were very impressed with our advisor and his knowledge and commitment to us and our financial future. After a year however he left the company and everything went South. We found the broker at Anne St hadn't arranged our mortgage for the family home when we were purchasing our investment property. This lead to 3 whole weeks of huge amounts of stress and anxiety whilst they scurried to work something out for us. To cut a very long story short we finally had a Regional Manager contact us and assure us we were safe with them and he personally verbally apologised for their stuff up. Now 6 months later we emailed them to arrange a review appointment 2 weeks ago and yes, we are STILL waiting for a response.
It amazes me how this company survives considering the incredible lack of customer service and blasé attitude towards us.
Step in the right direction
I have been using ASP for 5 years, I am now getting the most out of my income and I am well ahead of the field on my way to retirement and a debt free future.
Audit process 2017
Having being with Anne Street Partners for several years now it was a pleasure to have had our auditing completed by Jodie, she was professional, polite and very efficient and made the process the simplest so far. The service provided this year left us feeling confident that everything had been identified, addressed properly and in a very efficient way, Thank you ASP and In particular Jodie and the audit team
Excellent service with a smile
We have been using the services of Anne St (formerly WPS) for the last five years. There's been turnover of staff but we've just engaged the services of Emma Hawker as our Mortgage Broker. Emma is extremely efficient, knows her stuff and really tries to help. She is always on-hand for questions and gets the best out of the lenders she approaches. I cannot fault her work ethic and want to thank her for the effort she has gone to in the short period of time we have been dealing with her :)
September 9th 2017 Update: Very efficient service well tailored to our needs
We have been using the services of Anne St (formerly WPS) for the last five years plus. Bhina Paramanathan has now become our Financial Adviser. Bhina is extremely efficient, is very knowledgeable in her field and is very helpful. Bhina came out to our home for a home visit and is always on-hand to answer all of our questions. I cannot fault her work ethic and enthusiasm and want to thank her for the effort she has gone to in the short period of time we have been dealing with her :)
September 15th 2017 Update: Great Service and Lots of Knowledge
We have been using the services of Anne St (formerly WPS) for the last five years plus. Bhina Paramanathan is now our Financial Adviser. Bhina is extremely efficient, very enthusiastic and always finds the answers to any of our questions. Bhina has been very helpful in getting our Self Managed Super Fund running very smoothly. We cannot fault her work ethic and want to thank her for the effort she has gone to in helping us with our financial situation.
We have been dealing with Anne St Partners (WPS) for about 10 years now. Throughout that time we have seen numerous Advisers. We are currently seeing Pravesh Daya. Pravesh is extremely professional and thorough in his work. We are currently reviewing our personal status and are over the moon at the ideas that Pravesh has come up with. He and his team have kept us in the loop at all times and provided us with great advice. We look forward to working with Anne St Partners whole team through to the SMSF, Taxation and Legal teams.
diligent and patient!
We have had dealings with ASP over a period of several years now through our SMSF. They show attention to detail and have been very patient with us given we don't always complete the necessary paperwork as expeditiously as we could! I commend Dean and his team for their professionalism and diligence
Rob and Sam
Thoroughly Professional and Extremely Patient
I have nothing but admiration for Dean and his Super Solutions team, as they have been very professional and easy to deal with throughout our short history with his team. We appreciate all their efforts and patience (with the time it took me getting the information back to them). The team made it very easy to work with them and go through each process successfully. I would recommend them to anyone looking to get their SMSF tax returns done promptly and efficiently.
August 23rd 2017 Update: Excellent choice
After speaking to our new adviser (Travis Stanley) he suggested we look to refinance our home loan and we were put in touch with Emma Hawker. It was an excellent choice and she has helped us to get a better home loan and her advise has been very worth while. Emma has a very good knowledge of the home loan industry and was great in helping us through all sections to the point now we have a better home loan and a pool as well. Thank you Emma, we would recommend dealing with yourself anytime.
Ian and Sharon
The experience and knowledge Bhina brought to the table at our recent review gave us the confidence to commit to further implementations with our SMSF. It's always a little scary taking another step along the path to meet our financial goals but Bhina was very engaging and able to answer all our questions. Thank you Bhina for your time and patience through this process. We look forward to continuing our relationship with you in the future.
Let them help you.
The team at Anne Street Partners are fantastic. I love they that have a team looking after different areas of financial advise. Not relying on one person to know everything. They communicate well, constantly reviewing and trying to get you into a better position. We are very grateful for what they have helped us to achieve.
Emma was great
When it comes to refinancing there are many choices in the market and it all seems too difficult. However Emma sat with us to find out what sort of deal would suit us. She then did all the hard work not only finding us a good rate but finding a package deal that worked. She did all the legwork and filled in all the forms, the only thing we had to do was choose our preferred deal, check and sign. We are only too happy to recommend Emmas services.
Persistence and detail
Never before have I come across such detailed and persistence in accounting. Anne Street Partners Superannuation team prepared three years tax returns and audits for my SMSF. I was bombarded with requests for copies of invoices dating back 5 years and in the process, Anne Street Partners discovered over eight thousand dollars missing that that had not been paid into the fund. I had not been aware of this but Anne Street Partners pursued this on my behalf until the debtor accepted liability and repaid the debt to my SMSF.
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