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ANZ Branches

ANZ Branches

1.4 from 124 reviews · View Statistics
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Reviews

  • Customer Service
    5.0 (1)
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Con
ConSydney, NSW
  • 6 reviews

Martin Place branch

published

I visited this branch during one of my breaks, and understandably due to high volume, there would be a longer wait time, but this wait used up my entire break.

Saving grace is upon returning later, the tellers were very useful and friendly.

Customer Service
Incentivised Review No
TopicGeneral Transactions
Julian
JulianMelbourne

Box Hill Branch Melbourne

published

I've been to this branch a number of times in the past because I used to work in Box Hill and I've had to wait a considerable amount of time to be served. Some of the telling windows were closed at the time I visited and the open tellers were slow. I'm thinking of changing banks.

Incentivised Review No

Other Banks

 
 

0.0
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Questions & Answers

Mark
Markasked
Branches

Malaga use to be a great branch then a new manager arrived early 2021. Promised me everything and then has never contacted me again even though I have written back many times. I wanted new intertest rates on all my loans obviously this was going to cost them. I have made a complaint to their External Dispute Resolution Team | Customer Resolution Portfolio person and he told me to trust him! I have tried calling and emailed and still hasn't got back to me for over 6 weeks. I have paid 100s of thousands of interest to ANZ over 25 years and am disappointed by their lack of common decency let alone customer service. What can I do to get some answers? Thanks.

No answers
maddiesmum
maddiesmumasked
Branches

1/ Just wondering why your staff are so rude incompetent and unprofessional?
2/ Why does your bank use an offshore centre ( India ) to process loan / credit applications?
3/ What type of customers are you wanting to attract if you shun small business loan applicants, pensioners, people wanting to open new accounts, customers wanting to extend mortgages and purchase investment properties?
4/ When are you going to close your branch in Noosa?, because this community doesnt like your attitude or want you there.

6 answers
sammy
sammy

ask the bank. how do you expect the public to know. this is a public review forum for the benefit of the public reviewing products & services its NOT the ANZ bank

micheal
micheal

I dont why know you be asking that question here for have you thought about actually contacting the bank

ben dover
ben dover

ask the bank

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ANZ Branches

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