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ANZ Frequent Flyer Platinum
Pros
75,000 bonus Qantas Points and $150 back when you spend $2,500 in the first 3 months
0.75 points per $1 for the first $3,000 each statement period
Travel insurance and shopping insurance available
Cons
Points earn rate reduced to 0.5 after $3,000 per statement period
$295 annual fee, plus $65 for additional cardholders
Details
| Category | Frequent Flyer & Travel Credit Cards |
|---|---|
| Card Type | Visa |
| Benefits | Cashback Offer, Complimentary Travel Insurance and Sign-Up Bonus Points Offer |
| Minimum Credit Limit | $6,000 |
| Minimum Income | $35,000 |
| Additional Cardholders | 9 |
| Additional Cardholder Fee | $65 p.a. |
| Rewards Program | Qantas Frequent Flyer |
| Points Earn Rate | 0.75 points per $1 |
| Points Conditions |
|
| Contactless Payments | Apple Pay, Fitbit Pay, Garmin Pay, Google Pay and Samsung Pay |
| Rates & Fees | |
| Purchase Rate | 19.99% p.a. |
| Annual Fee | $295 p.a. |
| Interest Free Period | 55 days |
| Cash Advance Rate | 21.49% p.a. |
| Introductory Offers | |
| Sign-Up Bonus | Receive 75,000 bonus Qantas Points and $150 back when you spend $2,500 in the first 3 months. |
| Reduced First Year Annual Fee | $0 |
| Release date | May 2007 |
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paulhowrah tasmania
- 17 reviews
- 28 likes
Frequent Flyer rewards now very low.
Costs a lot extra for partners & extra to connect you & partners rewards to your FF program. Now only HALF a point for every dollar spent up to $2000 then you get NONE! Has got worse over the years since I joined ANZ over 20 years ago. Now looking for a better deal on cards. Wake up ANZ, you will lose more customers if you dont offer more. Read the fine print [for any card] before joining.
SydneyGuySydney
- 9 reviews
- 22 likes
Disgusting customer service
My card is up for renewal fee.
I called ANZ and was put to the cancellation team!! I never asked to cancel just consider reduce or waive the renewal fee. The lady on the phone was extremely rude and was hoping i actually cancel the card!!
Disgusting customer service....hope these jobs go offshore and teach them a lesson how to "retain customers".
Travel Claim Took Too Long
I travelled overseas in June and had a fall on a cruise ship, dislocating my shoulder. After going onshore to Juneau Hospital for treatment I was left with a bill for $3,842.27. I contacted the insurance and was told to keep all receipts and lodge a claim on my return to Australia. Once home I downloaded all the necessary forms from QBE and the checklist with all required supporting documents and submitted my claim in August and informed them that I was still waiting for some outstanding receipts from the hospital but would forward credit card ...
Read morereceipts and the actual copies of outstanding receipts as I received them. The claim went on for weeks and there was no correspondence from them, then finally I was told that I had to provide more details and evidence of my trip. This should have all been requested on the initial claim. So the claim gets stalled again. When you submit anything the company does not contact you to let you know that anything has been received so when you wait and you do not hear anything and eventually follow up with emails you get told that it will be 10 days before anyone can get back to you. Eventually they paid the initial part of my claim but the remaining $1,104 was still outstanding. Again I submitted credit card receipts and a further receipt from the Hospital, as I received them, on 3/10/2015. I heard nothing from QBE so sent an email on 20/10/2015 and again on 23/10/2015 and received no response. Finally I called them 29/10/15 to be told that the payment went in to my bank account yesterday and again no one contacted me. So a warning to travellers, if you pay your travel medical expenses on your ANZ Platinum Credit Card, be prepared to carry the expense for several months and don't expect to be contacted and informed by QBE on any of your queries regarding your claim. What it has cost me to carry this expense on my credit card for several months, it would have been cheaper to get separate travel insurance elsewhere.
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Questions & Answers
Fed Upasked
Does my ANZ Rewards Black international travel insurance (I bought return tickets to UK with the card last August) cover illness arising from Corona Virus while overseas or upset travel plans if they are affected by this pandemic
No answers
Kevin M.asked
I have anz platinum card how do i find out what fees I am paying?
Robbieasked
I have never trusted the ANZ travel insurance and always purchased a seperate policy ,This time however having spent well in excess of $250 on my card Im going to go with the card insurance ,Do I need to advise any department of my departure and return dates ,Should I have a problem what number do I call and is it toll free from the USA
1 answer
I also have not been brave enough to trust ANZ insurance either it does say you just must use card to buy ticket but I would think you would have too advise insurance.
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