Be aware of ANZ car insurance.
This was my life's biggest mistake when I insured my 2 cars with ANZ. My car was stolen in the morning, I called the police first then I called ANZ insurance after long long long wait finally I connected customer services which is in Philippines Manila somewhere staff was unpleasant to deal with. Eventually for updates I needed - i had to calls 5 times in just a couple of minutes - I shouldn't need to make 5 phone calls in the hope of getting to find someone knowledgeable & helpful.
Finally, when I spoke to the staff who was handling my claim ...
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|Contact Number||13 13 14|
|Other Insurance Types Offered||Home and Contents, Income, Landlord and Life|
|Coverage Type||Third Party, Fire and Theft|
|Reduced or Zero Excess Windscreen Cover||Zero Excess Optional Extra|
|Choice of Repairer||Allowed|
|After Accident Care|
|Towing Costs||Available if you're making a claim for an uninsured motorist.|
|Hire Car after a No Fault Accident|
Included up to $75 a day for 14 days
|Hire Car after an Incident|
Up to $75 per day for 14 days for incidences of theft only
|Essential / Emergency Repairs||Not Included|
|Emergency Transport & Accommodation||Not Included|
|Hire Car after Theft|
Up to $75 per day for 14 days
|Child Safety Seats and Prams||Not Included|
|Lock and Key Replacement||Included up to $1,000|
|New-for-old Car Replacement|
|Pay As You Drive / Fixed Kilometre Discount||Not Offered|
|Personal Property Cover||Not Included|
|Trailer & Caravan Cover||Not Included|
|Transit Cover||Not Included|
|Uninsured Motorist Benefit||Included up to $5,000|
|Accidental Loss or Damage|
|Theft or Attempted Theft||Included|
|Malicious Damage / Vandalism||Not Included|
|Natural Events||Not Included|
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