Settled my claim with speed, efficiency and courtesy.
I have nothing but praise for APIA Travel Insurance. I first contacted them by phone to find out the claim procedure for major medical expenses incurred on a cruise. They immediately replied by e-mail, with the necessary procedure and forms to complete. On receipt of the forms, APIA promised a decision within 10 business days (from memory). It actually took them about 1 week to have the funds in to my account. I have nothing but praise for the speed, efficiency and courtesy I received from APIA.
Travel with confidence.
Had a fall whilst cruising, broken bone in my foot, exrays, doctor, moon boot & crutches had to be purchased. Apia could not have been more helpful. Expenses fully covered.
Must read fine print carefully!
We took travel insurance with Apia as we thought they were a reputable company, caring for seniors and all that! While traveling in Europe I required emergency dental care for a non preexisting dental issue. When I tried to claim I was informed as I hadn't fallen over or been in an accident, I was not covered. I was then informed I only had cover for the "external" not internal. I was told that this was stipulated in the fine print. I will NEVER choose to insure with APIA ever again, very disappointed!
What is not covered should be made more clear. Not just put in the fine print.
Find out how APIA Travel Insurance compares to other Travel Insurance
Know better, choose better.
Questions & Answers
What cover do you have for a 76 year old?
Whatis the vantiage of travel insurance?
Misshaps, injuries, luggage loss are all unfortunately part of travelling. You may travel many times without a problem, but these things can pop up when least expected. If you have travel insurance the worry of hidden expenses is removed. I broke a bone in my foot whilst on a cruise, xrays doctors and treatment were all covered. It was an American ship so you can imagine the cost. The treatment was excellent and so was my insurance coverage.
|Other Insurance Types Offered||Car, Funeral, Health and Home and Contents|
|Maximum Age Covered||100 years old|
|Overseas Emergency Assistance||$5,000|
|Pregnancy (max weeks)||Not Included|
|Resumption of Journey||$3,000|
|Hospital Cash Allowance||$100 per day|
|Overseas Emergency Medical & Hospital Expenses||Unlimited|
|Loss of Income||Not Included|
|Permanent Disability||Not Included|
|Luggage & Personal Effects|
|Theft of Cash||$500|
|Credit Card Fraud||Not Included|
|Travel Documents / Passport||$3,000|
|Maximum Single Item Limit||$3,000 (Cameras)|
|Luggage & Personal Effects||$5,000|
|Rental Vehicle Excess||Not Included|
|Motorbike / Moped Coverage||Not Included|
|Domestic Pet Care||Not Included|
|Special Activities Packages|
|Snow / Ski||Not Included|
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.