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APIA Travel Insurance

APIA Travel Insurance

3.7 from 3 reviews · View Statistics



3 reviews

    BruserSnrPerth, WA

    • 17 reviews

    Settled my claim with speed, efficiency and courtesy.


    I have nothing but praise for APIA Travel Insurance. I first contacted them by phone to find out the claim procedure for major medical expenses incurred on a cruise. They immediately replied by e-mail, with the necessary procedure and forms to complete. On receipt of the forms, APIA promised a decision within 10 business days (from memory). It actually took them about 1 week to have the funds in to my account. I have nothing but praise for the speed, efficiency and courtesy I received from APIA.

    Insurance claim madeYes
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    Annie R

    Annie RMelbourne

    Travel with confidence.


    Had a fall whilst cruising, broken bone in my foot, exrays, doctor, moon boot & crutches had to be purchased. Apia could not have been more helpful. Expenses fully covered.

    Insurance claim madeYes
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    Must read fine print carefully!


    We took travel insurance with Apia as we thought they were a reputable company, caring for seniors and all that! While traveling in Europe I required emergency dental care for a non preexisting dental issue. When I tried to claim I was informed as I hadn't fallen over or been in an accident, I was not covered. I was then informed I only had cover for the "external" not internal. I was told that this was stipulated in the fine print. I will NEVER choose to insure with APIA ever again, very disappointed!

    What is not covered should be made more clear. Not just put in the fine print.

    Insurance claim madeYes
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    Questions & Answers



    What cover do you have for a 76 year old?

    No answers
    Janice Polglase

    Janice Polglaseasked

    Whatis the vantiage of travel insurance?

    1 answer
    Annie R
    Annie R

    Misshaps, injuries, luggage loss are all unfortunately part of travelling. You may travel many times without a problem, but these things can pop up when least expected. If you have travel insurance the worry of hidden expenses is removed. I broke a bone in my foot whilst on a cruise, xrays doctors and treatment were all covered. It was an American ship so you can imagine the cost. The treatment was excellent and so was my insurance coverage.

    Get an answer from our members and APIA representatives


    CategoryTravel Insurance
    Other Insurance Types Offered Car, Funeral, Health and Home and Contents
    UnderwriterAAI Limited
    Maximum Age Covered 100 years old
    Medical Coverage
    Overseas Emergency Assistance $5,000
    Accidental Death$10,000
    Emergency DentalUnlimited
    Pregnancy (max weeks) Not Included
    Resumption of Journey $3,000
    Hospital Cash Allowance$100 per day
    Overseas Emergency Medical & Hospital ExpensesUnlimited
    Loss of IncomeNot Included
    Permanent DisabilityNot Included
    Luggage & Personal Effects
    Theft of Cash $500
    Delayed Luggage $350
    Credit Card FraudNot Included
    Travel Documents / Passport $3,000
    Maximum Single Item Limit $3,000 (Cameras)
    Luggage & Personal Effects $5,000
    Personal Liability $2,000,000
    Rental Vehicle Excess Not Included
    Motorbike / Moped Coverage Not Included
    Domestic Pet Care Not Included
    Special Activities Packages
    GolfNot Included
    CruiseNot Included
    Adventure Not Included
    Snow / SkiNot Included
    ManualDownload manual

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