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Apollo Blinds (page 2 of 4)
- Verified customer
Love the end result
Perhaps misunderstanding on my behalf but wasn't aware when quote was done that we would need to remove half the window frame (which we only found out on the 2nd measurement visit) and then after installation there is more work to be completed by us to redress the window frame behind the shutters. The shutters look fantastic and I was delighted with Bevis' work detail and installation.
1 comment
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Review collected in partnership with Apollo Blinds
- Verified customer
Makes the house stand out
All aspects went smoothly. Installers rang and turned up when they said. Installation was quick. Measurement issue with shutters in bathroom to be sorted. Motorised roller shutters look great. Would use Apollo again.
1 comment
Apollo B.Apollo Blinds
Hi Chris,
Thank you so much for taking your time to write a review about your recent experience with Apollo Blinds, Your feedback is very much appreciated and we thank you for sharing your thoughts.... Read more
We will pass on your feedback to all the team involved. Thanks again and have a great day! Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
Peter CHunter Region, NSW
- 7 reviews
- 1 like
- Verified customer
Great product, good price, some hiccups in supply
The hiccups were one installation team came to check measure, then a different team was sent to do the installation - understandably with no knowledge of what we’d agreed, and without the long ladders they needed. So the installation had to be rebooked for a couple of weeks later - and I asked that the original team come, which they did.
Then that team had to go and purchase some brackets which should have been included in the installation package, but weren’t. They weren’t best pleased (that didn’t affect us, of course).
We’re very happy with the product, the price was good, and all the staff we dealt with were terrific. However, someone in the back office needs to get their act together.
1 comment
Apollo B.Apollo Blinds
Hi Peter,
Thank you so much for taking your time to write a review about your recent experience with Apollo Blinds, Your feedback is very much appreciated and we thank you for sharing your thoughts.... Read more
We will pass on your feedback to all the team involved. Thanks again and have a great day! Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
Find out how Apollo Blinds compares to other Blind & Shutter Shops
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Gary
- 2 reviews
- 2 likes
- Verified customer
All Round Good
From the initial inquire through to the installation I found Apollo to be professional and on time and price wise excellent. Always able to help with any question about your product being just a phone call: Yes all up I can honestly say I could recommend this company.
1 comment
Apollo B.Apollo Blinds
Hi Gary,
Thank you so much for taking your time to write a review about your recent experience with Apollo Blinds, Your feedback is very much appreciated and we thank you for sharing your thoughts. ... Read more
We will pass on your feedback to all the team involved. Thanks again and have a great day! Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
Installer and installation of our blinds was excellent
The best part of dealing with Apollo Blinds was the installer Elias who stayed back to do an excellent installion of 6 venetian blinds.
1 comment
Apollo B.Apollo Blinds
Hi Maria,
Thank you so much for taking your time to write a review about your recent experience with Apollo Blinds, Your feedback is very much appreciated and we thank you for sharing your thoughts.... Read more
We will pass on your feedback to all the team involved. Thanks again and Have a Great Day! Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
Steve Lewis
- 3 reviews
- Verified customer
Good quality product reasonably priced
Efficient &courteous staff from office to rep to installers. Would have been more impressed if installers had taken more care cleaning up & had taken shoes off when walking on newccarpet
1 comment
Apollo B.Apollo Blinds
Hi Steve,
Thank you so much for taking your time to write a review about your recent experience with Apollo Blinds, Your feedback is very much appreciated and we thank you for sharing your thoughts.... Read more
We will pass on your feedback to all the team involved. Thanks again and Have a Great Day! Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
Very happy with finished product
Had to wait a few months as we missed pre-Christmas cutoff but very happy with end result.
Good product & very well installed
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
Survey
Excellent product. Too long to wait for the product to be installed however looked fantastic when finally put up
Good
1 comment
Apollo B.Apollo Blinds
Hi Suzie,
Thank you so much for taking your time to write a review about your recent experience with Apollo Blinds, Your feedback is very much appreciated and we thank you for sharing your thoughts. ... Read more
We will pass on your feedback to all the team involved. Thanks again and have a great day! Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Kat Hoffman
- 2 reviews
- Verified customer
Efficient, friendly service
Had no issues. Service was very friendly and helpful. The installation was super quick and left no mess. Love the results.
1 comment
Apollo B.Apollo Blinds
Hi Kat,
Thank you so much for taking your time to write a review about your recent experience with Apollo Blinds, Your feedback is very much appreciated and we thank you for sharing your thoughts. ... Read more
We will pass on your feedback to all the team involved. Thanks again and have a great day! Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
Find out how Apollo Blinds compares to other Blind & Shutter Shops
Know better, choose better.
PhilBrisbane
Our outdoor area is now useful during the summer months
The Apollo team were responsive and listened to what we wanted throughout the process and the finished product is great. The price fitted our budget too.
1 comment
Apollo B.Apollo Blinds
Hi Phil,
Thank you so much for taking your time to write a review about your recent experience with Apollo Blinds, Your feedback is very much appreciated and we thank you for sharing your thoughts. ... Read more
We will pass on your feedback to all the team involved. Thanks again and have a great day! Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Overall, pretty good
The sales consultant was really good, although I wasn't advised of available colours for the strings on my rollers (when installed some were silver, some were white so I had to have these replaced). The shutters took a crazy amount of time to be made and the colour is a lot brighter white than the Bianca sample which looked a bit more like a cream. I also thought the shutters would completely black out a room, but they don't (I can live with that though). The install guys were excellent, although they on both instances they seemed very under the pump.
1 comment
Apollo B.Apollo Blinds
Hi Remi,
Good morning. Thank you for taking the time to write a review about Apollo Blinds, your feedback are very much valued. We really appreciate for sharing your experience with Apollo Blinds. ... Read more
We would forward your value feedback to the team and continue to provide high-level customer experience and thank you for doing business with us.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
opinion
We are pleased with the whole job, but because of the newness of the product my wife cannot manage the necessary strength to wind them up. No doubt this will become easier as they mature.
1 comment
Apollo B.Apollo Blinds
Hi Albert,
Good morning. Thank you for taking the time to write a review about Apollo Blinds, your feedback are very much valued. We really appreciate for sharing your experience with Apollo Blinds... Read more
. We would forward your value feedback to the team and continue to provide high-level customer experience and thank you for doing business with us.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
Baxter
- 2 reviews
- 1 like
- Verified customer
Great job
Great service, impressive blind. Blind arrived with a dent but thankfully the paintwork looked undamaged and it was at the back of the housing so I won't see it. A lot of money for something not perfect but happy nonetheless.
1 comment
Apollo B.Apollo Blinds
Hi Baxter,
Good morning. ... Read more
Thank you for taking the time to write a review about Apollo Blinds, your feedback are very much valued. We really appreciate for sharing your experience with Apollo Blinds. We will definitely pass your feedback to the team. Could you please let us know which branch you've been visited? We would like to forward your value feedback to the team and continue to provide high-level customer experience and thank you for doing business with us. Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
Great blinds, they meet expectation
From the office staff through to the installer we were extremely happy with the whole process, the blinds arrived on time and the installation was done according to my requests.
1 comment
Apollo B.Apollo Blinds
Hi Garry,
Thank you for taking the time to write a review about Apollo Blinds, your feedback are very much valued. We really appreciate for sharing your experience with Apollo Blinds. We will definitely pass your feedback to the team. ... Read more
We will continue to provide high-level customer experience and thank you for doing business with us. Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
A very good product
Apollo Blinds have been excellent to deal with. . All the face to face staff, from the Salesperson to the Installers have been most professional. I am particularly impressed with the after sales service. The small problem I had after installation was fixed promptly and in a most courteous manner .
1 comment
Apollo B.Apollo Blinds
Hi James,
Good afternoon.... Read more
Thank you for taking the time to write a review about Apollo Blinds, your feedback are very much valued. We really appreciate for sharing your experience with Apollo Blinds. We will definitely pass your feedback to the team. We will continue to provide high-level customer experience and thank you for doing business with us. Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
Find out how Apollo Blinds compares to other Blind & Shutter Shops
Know better, choose better.
- Verified customer
internal sun screen blinds
Whole process was very good. Installer a little untidy in terms of the process but not serious.
Happy to deal with Apollo again
1 comment
Apollo B.Apollo Blinds
Hi Ken and Olga,
Good Morning.... Read more
Thank you for taking the time to write a review about Apollo Blinds, your feedbacks are very much valued. We really appreciate for sharing your experience with Apollo Blinds. We will definitely pass your feedback to the team. We will continue to provide high-level customer experience and thank you for doing business with us. Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
Apollo Review
Generally very good product and service. Experienced some initial confusion about when technicians would call to confirm times. Once sorted, all good.
1 comment
Apollo B.Apollo Blinds
Hi Roy,
Good Morning.... Read more
Thank you for taking the time to write a review about Apollo Blinds, your feedbacks are very much valued. We really appreciate for sharing your experience with Apollo Blinds. We will definitely pass your feedback to the team. We will continue to provide high-level customer experience and thank you for doing business with us. Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
The sales person was great , the installer turned up late but dont think that was hes mistake they a
Very pleased as normal but had one blind to hang my self and it needs to be changed , not sure how to do this but other than that they are great
1 comment
Apollo B.Apollo Blinds
Hi John,
Good Morning.... Read more
Thank you for taking the time to write a review about Apollo Blinds, your feedbacks are very much valued. We really appreciate for sharing your experience with Apollo Blinds. We will definitely pass your feedback to the team. We will continue to provide high-level customer experience and thank you for doing business with us. Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
- Verified customer
new blinds
This is the first time that I have used Apollo blinds and I am extremely happy with the new blinds for my bedroom.
1 comment
Apollo B.Apollo Blinds
Hi Sally,
Good Morning.... Read more
Thank you for taking the time to write a review about Apollo Blinds, your feedbacks are very much valued. We really appreciate for sharing your experience with Apollo Blinds. We will definitely pass your feedback to the team. We will continue to provide high-level customer experience and thank you for doing business with us. Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Apollo Blinds
ON555Western Sydney
- 4 reviews
- Verified customer
89mm Vertical Blinds
We recently purchased 89mm vertical blinds for most windows in our brand new house that was being built (a bit old school... I know) during their 40% off sale. We dealt with Natalie Clark who was very helpful and friendly. She also organised for a sales rep to come out to our new house to check and measure the windows for manufacturing. All smooth sailing at this point.
Come installation day (2 days prior to us settling with the builder on the new house), the install process went smoothly without any issues until I opened the blinds to its f...Read more
ully open position. There was a gap of about 15mm between the leading blade and the rest of the blades on the track. This was happening on all of the blinds. I asked the installer if this was normal only to get a "yep, they're all like that". I was seeing red at this point after hearing the installer's response but thought to myself that I will take this up with management directly rather than trying to deal with the installer to try and resolve the issue at hand. After taking some photos and smashing away at my keyboard to type up an email to express my dissatisfaction, I received a call from Natalie later that afternoon to discuss the issue. She agreed that there is an issue that needs to be addressed and would bring it to the production team's attention. A few days go by and I have not heard anything yet so I followed up with an email, a few calls. Eventually, Nathan (the service manager) calls to further discuss the issue with the blinds. He thought that the issue was only happening on one particular track to which I explained that all of the tracks had the same problem. He requested for some more photos which I sent through for him to investigate further. A few days go by again, haven't heard anything back at this point so I follow up with an email (no response after a day). I called Nathan who advised that the issue can be fixed and was looking into possibly getting a fitter to fix the blinds on site at my place. I thought "that's nice of him" and waited for Nathan to call back. A few more days go by (two weeks after installation), haven't heard anything again but then eventually receive a call from Agnes to organise removal and collection of the tracks from my house in October. October?! That's two months away! Not knowing how long I would be without the blinds while they were being fixed and the fact that I had two weeks off from work to move into our new house, I offered to uninstall the tracks myself and deliver them to Silverwater provided that they could fix and turn the tracks around in a day for collection. I felt that this was not an unrealistic or unreasonable request as I did Apollo Blinds a MASSIVE favour by saving them a lot of unnecessary downtime to come out and take the blinds for a manufacturing issue. I am happy to report that Apollo Blinds honoured the request without hesitation, came through and had the tracks fixed in a timely manner. I dropped off the tracks on a Wednesday, picked up the tracks on Friday midday, reinstalled them and tested them, all of which are now perfect. Moral of the story - yes we had issues. Yes, I'm not your average buyer as I removed all of the tracks for them. Yes, I'm probably too nice for my own good. We brought the issues to Apollo Blinds' attention. They listened and did what they needed to do to fix the issue. The customer service is there. The vertical blinds themselves are of a quality design and comprise of quality parts and materials. If you have a problem, do not hesitate to speak to Apollo Blinds staff about it. Natalie, Nathan and Agnes were good to deal with.1 comment
Apollo B.Apollo Blinds
Hi,
Good Morning.... Read more
Thank you for taking the time to write a review about Apollo Blinds, your feedbacks are very much valued. We do apologise for the inconvenience. We really appreciate for sharing your experience with Apollo Blinds. We will definitely pass your feedback to the team. We will continue to provide high-level customer experience and thank you for doing business with us. Kind Regards, Apollo Blinds TeamSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Ginnyasked
Hi just wondering what the shipping time is for your plantation shutters from overseas ?
Have you been greatly delayed due the pandemic ?
1 answer
Apollo B.Apollo Blinds
Hi Ginny,
Thanks for your enquiry.
Production has not been impacted due to the pandemic however the shipping time will be delayed by an additional week.
Kind Regards,
Apollo Blinds Team
Robasked
Hi Mate,
How long does it take in time from the measuring time to the actual installation day?
Thank you,
Aboud,,,[details removed]
1 answer
Apollo B.Apollo Blinds
Hi Rob,
It would depend on which of our products you are looking for, we manufacture blinds and awnings in our Sydney factory as well as using manufactures from other factories in Australia as well as some from overseas.
Kind Regards,
Apollo Blinds Team
terryrasked
I find it very strange that for every poor review of Apollo blinds by a verified customer with history of other reviews, there are about 5 or 6 five star glowing reviews from unverified sources with no other reviews under their belts. Could these be coming from Apollo to maintain a high star rating? I suspect not many people write glowing reviews when they just get what they paid for, it’s more likely they review when they don’t!
4 answers
Many of the unverified positive reviews use the same terminology such as 'the whole process', 'from the beginning to end', 'every part of the sale', 'from the first contact' which is actually a warning sign according to product.review.com.au themselves. ACCC may be interested. Disclaimer: dissatisfied customer...
Apollo B.Apollo Blinds
Hi Terryr,
Apollo Blinds complies with the guidelines set by ACCC. We currently have 555 reviews including 383 excellent (5 star) reviews so we are not sure where you get “5 or 6 five star” from. The inference that we are fabricating reviews is false. All of our customers are genuine. Product Review guidelines do not make it mandatory to be verified as demonstrated in their statement: “At the discretion of our Moderation Team, we will ask for a proof of purchase after publishing a review.”
Apollo Blinds was recently advised by NCAT that they were surprised companies did not take legal action against customers who are clearly intent on damaging the reputation of a business. Clearly, no business in this world is perfect especially in a made to measure environment but we do have integrity.
Ok, let me start by saying why is this such an issue. I just put a simple review online of a product that i am extremely happy with and some sniveling tool bag comes on and questions my integrity.His opinion to me rates about as high as his iq of 5 or 6. I am an honest individual with integrity and I do not make comments that aren't warranted. I have no affiliation with Apollo blinds nor have I been offered any intensives for the comments I made. I take offence firstly at having my integrity questioned, secondly having my good intentions discredited and thirdly having to follow on with this crap. As a consequence I will not be doing anymore product reviews no matter how good my experience may be. I request that I no longer be contacted on this matter or any other. The only other thing I wish to say is this. The ACCC! Really? They are as effective at policing consumers rights as a labor government is at reducing the deficit.
Good bye.
Details
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Apollo B.Apollo Blinds
Hi Rhonda,
Thank you so much for taking your time to write a review about your recent experience with Apollo Blinds, Your feedback is very much appreciated and we thank you for sharing your thoughts.... Read more
We will pass on your feedback to all the team involved. Thanks again and have a great day! Kind Regards, Apollo Blinds Team