Reviewer Photos & Videos
Thank you Jason Kilgower. Very happy from beginning of the process to the end. All the staff at Apollo Port Macquarie were very friendly and helpful.
although I was sceptical on the colour shades I was pleasantly surprised at the end result, they look great.
Staff have been great in helping us though the whole purchase and kept us informed.
Installation was quick and professional, neat and very helpful
We started with new blinds throughout our house Apollo Blinds Dubbo came to our house explaining all the products they offered. They were very professional, reasonably priced and top quality products.
We could not fault them from quote to installation. Several months later we have just had Security shutters put on the front of our house. Yet again fantastic service. I would recommend Apollo to anyone
Absolutely in love with our blinds and shutters! So happy we went with Apollo!!
Apollo have been so easy, friendly and professional to deal with. Their eye for design and practicality really helped us to chose the right blinds for each window. Installation was quick and clean and they kindly took our old blinds to dispose. Plus the price was so reasonable for such quality products. Perfect! Thank you Apollo!!
The rep was polite, knowledgeable and gave helpful advice. When the blinds were ready, they were installed by the Apollo technician very quickly without hassle and look great.
Inside shutters installed smoothly
Constantly updated on installation progress and the gentleman who installed the shutters was helpful and offered suggestions and tips on how to make the most of the shutters
Ordered 5 blinds from Apollo in which my design was very specific. The installation seemed fluid but once installed nothing looked like I ordered and wanted. No managers were accountable, everyone runs away from the true core of the problem. Out of the 5 blinds 3 were installed Despite the design stuff up. The other 2 is on route from Melbourne since mid November. Numerous calls later to Apollo, I find out today that the fabric chosen was out of stock hence why it was delayed but they happily took the full amount for the payment since t...he 15th of November. Apparently they will be delivered next Tuesday but I have my reservation. In fact the same design fault is likely to be in place so it will be re made, re built whatever term they will use to avoid giving me a refund. They are a disgrace and the lack of communication to obtain the truth is astonishing. I will never use their business nor recommend It. I had to send an email today to the top manager to find out the truth and a resolution to my issue. The next step will be taken further if am not satisfied with their response.
Blind has done what we wanted
Blind was installed and the gentleman was very curteous and efficient. The sales person was very helping in choosing the right product and color.
outside blinds ordee
very satisfied with everthing from the initial quote to the installation, all very friendly and efficient. i would highly recommend Apollo.
Thank you Apollo Blinds!!!!!
Thank you Apollo blinds for a product that is top quality!!! . I am very happy!!! I used Lakeview Blinds & Awings (Warners Bay NSW) over $5000.00 of roller blinds & panel gliders - all the roller blinds & panel gliders had "puckering" ..over a 2yr period they changed the fabric & discontinued that one - replaced it with another one..still the puckering..in the end they took them all away & gave me my money back. Wish I had gone to Apollo Blinds in th e first place.
Very good purchase and Very good interaction with Apollo
Easy quick purchase at Apollo Silverwater and very good interaction with all Apollo staff. Delivery on time and installation was efficient.
Happy with Apollo
We were very happy with Apollo once again . The job was carefully measured and explained. The installation was well competed.
We should have install it long time ago
Dino . The rep.help us to make a good choice.
Carol in the office also gave us good informations about the delivery and time.
And Christian the technician did a very good job when he install them.
We got help from Apollo Blinds
Bec was very helpful. We had a problem with our blinds and Bec helped workshop a solution.
Very happy with the outcome.
Apollo never disappoints
As a regular customer over the years, my recent purchase received the same professional manner as my other dealings. The time frame from ordering to installation was exemplary. Well done to all involved in my purchase.
A gratifying experience
We placed an order with our Rep. and had a marvellous easy experience through out the measuring and installation. The plantation blinds are exactly what we wanted. The quality seems to be tops and time will tell. Nothing else to add except it was a very easy and gratifying experience. Thanks.
Very happy with my roller blinds
I found dealing with Apollo blinds to be a smooth and stress free process. I was kept up to date and they delivered and installed the blinds on time as promised. Very happy with the end result.
Outstanding organisation and results
From the beginning the staff listened to our needs and came up with the right design. The fittings were done with great care making the whole process as faultless as it could be. Many thanks and we are enjoying the enclose verandah already.
Fantastic start to finish service
The customer service was really good from initial contact, measurement & the installation. Also the shutters are well made and a quality product.
Great job! Love the Shicane blinds. Indeed, "No strings attached".
I never had any issues between ordering to installation. Price is quite reasonable and installation was quick and on time.
Great service and products
Very professional in all areas of sales and service. Sales person knew his products well and technical advice was honest and complete.
Amazing service from Apollo blinds Sydney, from start to finish nothing was a drama. Best customer service . Would highly recommend.
I’m very pleased with the service and product
Highly recommended. Quote was done very well, product was delivered and installed on time
Great service and product
Fantastic service from Apollo Blinds Port Macquarie. From the Free measure and quote with the salesman Jason, to the seamless installation by fitter Wade, our experience was great from start to finish, the administration lady Kayla was friendly and efficient and kept us up to date with ETA on our order. Will definitely use them again. Well done Port Macquarie.
Very good quality product. Would highly recommend roller blinds from Apollo Blinds above others. Installers were quick, clean and professional.
Questions & Answers
Hi just wondering what the shipping time is for your plantation shutters from overseas ?
Have you been greatly delayed due the pandemic ?
Thanks for your enquiry.
Production has not been impacted due to the pandemic however the shipping time will be delayed by an additional week.
Apollo Blinds Team
How long does it take in time from the measuring time to the actual installation day?
It would depend on which of our products you are looking for, we manufacture blinds and awnings in our Sydney factory as well as using manufactures from other factories in Australia as well as some from overseas.
Apollo Blinds Team
I find it very strange that for every poor review of Apollo blinds by a verified customer with history of other reviews, there are about 5 or 6 five star glowing reviews from unverified sources with no other reviews under their belts. Could these be coming from Apollo to maintain a high star rating? I suspect not many people write glowing reviews when they just get what they paid for, it’s more likely they review when they don’t!
Many of the unverified positive reviews use the same terminology such as 'the whole process', 'from the beginning to end', 'every part of the sale', 'from the first contact' which is actually a warning sign according to product.review.com.au themselves. ACCC may be interested. Disclaimer: dissatisfied customer...
Apollo Blinds complies with the guidelines set by ACCC. We currently have 555 reviews including 383 excellent (5 star) reviews so we are not sure where you get “5 or 6 five star” from. The inference that we are fabricating reviews is false. All of our customers are genuine. Product Review guidelines do not make it mandatory to be verified as demonstrated in their statement: “At the discretion of our Moderation Team, we will ask for a proof of purchase after publishing a review.”
Apollo Blinds was recently advised by NCAT that they were surprised companies did not take legal action against customers who are clearly intent on damaging the reputation of a business. Clearly, no business in this world is perfect especially in a made to measure environment but we do have integrity.
Ok, let me start by saying why is this such an issue. I just put a simple review online of a product that i am extremely happy with and some sniveling tool bag comes on and questions my integrity.His opinion to me rates about as high as his iq of 5 or 6. I am an honest individual with integrity and I do not make comments that aren't warranted. I have no affiliation with Apollo blinds nor have I been offered any intensives for the comments I made. I take offence firstly at having my integrity questioned, secondly having my good intentions discredited and thirdly having to follow on with this crap. As a consequence I will not be doing anymore product reviews no matter how good my experience may be. I request that I no longer be contacted on this matter or any other. The only other thing I wish to say is this. The ACCC! Really? They are as effective at policing consumers rights as a labor government is at reducing the deficit.
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