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Apple Australia

Apple Australia

1.9 from 7 reviews · View Statistics
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Reviews

1.9
7 reviews
5
(1)
4
(0)
3
(0)
2
(2)
1
(4)
  • Product Quality
    3.0 (3)
  • Return Claim MadeYes (1) · No (0)
  • Shipping
    1.0 (1)
  • Customer Service
    2.0 (3)
  • Warranty Claim MadeYes (0) · No (3)
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Mason S.
Mason S.
  • 10 reviews
  • 1 like

I love technology!

published

I have an apple iPad 8 and is the best iPad ever! It does not glitch and it never crashes! I also have a lot of apps I like to use on it(!) Very responsive and love using measure!

Product Quality
5/5
Customer Service
4/5
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FredN
FredN
  • 5 reviews
  • 5 likes

Buyer beware - Apple NOES NOT offer PayPal

published

Just putting a word of warning in the ether about Apple's payment options. I logged in to my Apple IDs and changed payment method to PayPal but when I came to check out with a purchase PayPal was not a payment method offered. I was advised by the chatbot that Apple does accept PayPal, but although I am logged into Apple from Australia and that the chatbot also gave me the Australian 133 622 call centre number. When I spoke to an operator she confirmed politely that Australia does NOT accept PayPal in spite of all the onine advise that it does. VERY annoying and inconvenient. Apple can and should do better.

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Chaneal J.
Chaneal J.Sydney, NSW
  • 7 reviews
  • 5 likes
  • Verified

Days up and that’s it!!!

published

I have just been given the run around through calls chats etc so much so they have ran my refund out of their day range so they can say “sorry you’re out of the 60day refund timeframe” nothing we can do!!! Been trying for weeks to solve the issue… had my hopes up today with the chats that it would be resolved but just fed same line.

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Product Quality
1/5
Customer Service
1/5
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Trevor
TrevorMid North Coast, NSW
  • 9 reviews
  • 3 likes

Crashed

published

My iPod is 7 years old and I use it to listen to the local radio station, in the mornings. I tried to update the radio app and the response was the operating system does not now support the update. Tried an app in iTunes and my password was refused. Set a new one and the system said the password (used my current one) was rejected because it was a current one. Then went around in circles ending up with "wait a few days". What the hell for!!
On top of that, a relatively new charging cable (cost over $30) stopped working with a couple of units. So very glad I am not relying on Apple products; my android dependent electronics continue working without fault. Will not buy another Apple product.

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Dushshan P.
Dushshan P.Sydney, NSW

Apple customer service is terrible

published
Product Quality
3/5
Shipping
1/5
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Mark Nickisson
Mark NickissonHunter Region, NSW
  • 2 reviews

Ordered 2 products, yet to receive one. Only received 1. Bit concerned as tracking shows not yet in transit.

published

Ordered 2 products, but only 1 received to date. The one not yet received hasn't even made it to transit yet. Days received at Australia Post, 5 days ago. The received product was ordered same day and was received yesterday. I'm worried something is wrong with my order.

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Mouse
MouseSydney, NSW
  • 26 reviews
  • 10 likes

Not so good if Apple find the problem too hard

published
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Questions & Answers

Donna E.
Donna E.asked

How do I delete Apple music.

No answers
Da T.
Da T.asked

Is there a complaint place for the trade-in service? or because it's a "3rd party" it's none of Apple's business?
I feel scam by apple trade-in when I use a gift card and trade-in for a new iphone, and they issue a new gift card on the same value of the gift card I used (remaining value was refund per how the trade-in should works). It's an unethical loop hole.

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CategoryOnline Shops, Physical Shops and Electronics & Computing Shops
Offers Free Standard Shipping No
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