1 question from our users
3 weeks old and my iPad has a crack across the corner. It was in a holder and has not been dropped or miss handled. I took it back to place of purchase but they don't want to know. They said it has been damaged? I truely believe it must be faulty. How does an item crack for no reason? Where do I go from here? Consumer affairs?
I took it to an apple authorised dealer. They took one look at it and said "single hairline crack with no impact. Yes we will send it back and replace it with a new one. Thank goodness. Certainly treated me better than Harvey Norman.
I tried to return an unopened Toaster with the receipt, at a Harvey Norman outlet. They got the Store Manager (for a simple refund) and made me feel very small . Shop just about anywhere else, and get treated like a customer, with true customer service. Their nauseating (robotic) TV ads are appropriate.
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