With less than six months use, the backlight has now failed for the second time and back off to the repair centre. The repair ecentre did comment the frst time that this was a common issue, which obvioulsy rings alarm bells. My first Macbook pro lasted 3 years and 2 months before a mother board failure meant a $1100 repair or buy a new one. Laptops a mobile and can expect rougher treatment than a desktop PC, however my laptops a cared for and should last longer than 6 months, so be careful when buying even the big name of Apple. On a positive Apple have opened and licenced more service agents which means its a little easier to get to one, but once is enough.
Purchased in February 2019 for $2,200.00.
Top notch service from Apple Store
Current MacBook was a replacement for a previous MacBook that had 'cooked' the battery - key indicator is a flickering display. At over 3 years old, the previous one was out of warranty. Apple staff provided a range of options to me and, after much consideration, I accepted an offer of a free replacement. The more I use the MacBook the more I appreciate the quality and features, having been a committed Microsoft user for years. If needed, I can use MS Office 365 on-line at zero cost. Considering the quality of after sales service and the very poor service from the range of MS dealers and products, I would not go anywhere else.
- Verified purchase
Excellent device - light weight, well built and well designed everyday performer. Long term best value for money.
My previous 15" MacBook-Pro i7 (2010) had impressive specs but was as heavy as a brick. It eventually gave up the ghost after many years of service but not owing me a thing. After a lot of consideration regarding power vs. portability I selected 13" Mac Book Air 2018 Retina Display. Having owned for 9 months this new Mac Air is a delight. I have not encountered any performance issues with day to day usage and it is super portable. I suggest the Mac Book Air over Mac Book Pro's unless you are actually going to use the extra CPU capacity on daily...basis. I am also hoping that the longevity of this machine is similar to previous Mac (2-3 times time lifespan of a PC) which makes Macs great value for money in the long run. No issues so far with build quality. Positives: +Build quality and design +Low weight and thin profile making it highly portable. +Day long battery life +Neat and compact power supply +Retina display is noticeably clearer to read text and watch movies/TV - even with 13" size.
Worst laptop I ever purchased in my life.
I bought this laptop on February 2019, it worked fine for one month then it started giving trouble. As soon as I open laptop screen flickers. once close and then open works fine. I wanted to return this laptop but it already passed 30 days (I am a elite member). I called apple support they did some diagnostics and ran some tests and said every thing is fine. Again after few day saw the same problem. Called Apple support again, they ask me to take this to local store. I took it to Troy Somerst store. technician completely serviced and said he fi...xed the problem. after a week again I have got the same issue. This time i went to local apple store ask for the replacement. That technician was so rude ,he said he can service it but can't replace. the worst service worst laptop. Never ever spend too much of money on this carp. Please don't recommend this product to your friends and family.
I only just got this yesterday and already I'm so happy with my purchase. The laptop works beautifully and I'm glad I got it. only downside is the earphone jack because I don't have the right earphones but other than that I have no other complaints
Purchased in May 2019.
The reviewer stated that an incentive was offered for this review
I've had it repaired twice already, still facing the same issue with the keys triggering multiple times per keypress.
It's literally unusable. I send it off for repair, even getting a whole new keyboard the second time through a top-case replacement and 2 months later the same issue is happening on the new keyboard. Please don't buy this laptop, it is a huge pain and dealing with it over and over again is horrible. They refuse to give me a refund.
Purchased in December 2018.
Good build quality but subpar display
Build quality is excellent as what you would expect from Apple products. The display however is a big disappointment. I know within this price range one shouldn't expect a P3 display like those in found in pricier MBP. However I still expect it to have at least the same display quality as my early 2015 MBP. Come on, the MBP is almost 4 years old! The old MBP display has significantly better contrast ratio and brightness compared to the Air. I also feel that the colour is more accurate with the MBP. Glad I didn't choose to upgrade to 16GB and 512GB SSD, because I'm going to sell it sooner than what I originally planned to.
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.