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Apple Online store

Apple Online store

1.5 from 78 reviews · View Statistics
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Reviews

  • Product Quality
    1.9 (53)
  • Return Claim MadeYes (14) · No (44)
  • Shipping
    1.8 (26)
  • Warranty Claim MadeYes (7) · No (53)
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Reviewer Photos & Videos

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John13
John13Perth, WA
  • 58 reviews
  • 57 likes

One has to have rocks in one's head to deal with this company.

published
Product Quality
Incentivised Review No
Memfer D.
Memfer D.Greater Melbourne (Inner), VIC
  • 4 reviews

Trade ins are a scam. You will likely not get one. Irresponsible business practices.

published
Product Quality
Shipping
Joeann
JoeannMelbourne Victoria
  • 10 reviews
  • 7 likes

Abysmal support

published

I absolutely dread contacting Apple. Their products are expensive, not reliable and when the devices inevitably die because of faulty software there is no support. Over a decade long experience of abysmal customer service, staff that are arrogant and think they are always correct even when they are not, untrained staff who only want to sell you the most expensive product and with technical support that is equal to the major telecommunications companies with their incompetence and understanding of IT and technical support.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Lisa
LisaSydney, NSW

Awful company

published

Worst customer service. A company with no moral fiber. Disgraceful conduct, deceitful and dishonest. Advisors that promised to amend an issue, then changed their mind with no communication and when I called to enquire why, simply hung up on me.

Product Quality
Incentivised Review No

10/10. Would definitely recommend it to anyone who is up for a good time.

published

10/10. Would definitely recommend it to anyone who is up for a good time. I would love to go back there for the first time.

Incentivised Review No

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shanexu3
shanexu3Perth, WA
  • 140 reviews
  • 124 likes

Apple Online will take your money and make you wait for your product

published
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Product Quality
Incentivised Review No
Priya R.
Priya R.South East Queensland, QLD

Apple service sucks!! Not worth buying the product when there is no support. Heard it right! NO SUPPORT WHAT SO EVER!!!!

published

My Apple care for Apple Watch expired just 35 days ago and Apple would not extend it because it expired. They did not send any notification about the expiry( but yes, they send notification about their new products..all the time!!!!) and when I called the support care, they just bluntly said no for an extension without any consideration for the customer and hanged up! This is horrendous!! Not worth spending so much money when there is no proper support for the service. Do Not recommend buying Apple products. Period.

Product Quality
Incentivised Review No

Essentially told I wasn’t required as a customer anymore. Call staff were great but enacting a business directive.

published

I requested service of an Apple product.
A product that should have been easily repairable.
Told to buy new product.

Product Quality
Incentivised Review No

Worst customer service

published

Incompetent or lazy perhaps. Non existent customer service. Zero effort to help, wonder what is the point of having customer service in place...

Product Quality
Incentivised Review No
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Matthew R.
Matthew R.
  • 5 reviews
  • 3 likes

Overcharge developers and then you take our apps down in a criminal manner

published

Apple needs to be sued for taking down apps from developers who are still paying the ridiculous fees. All while Apple allows criminal acts to take place on other apps (but they turn their head).

Product Quality
Shipping
RobS
RobSSouthwest, VIC
  • 12 reviews
  • 19 likes

Trade In Scam

published

Apple offered $175 trade in on an iPad Air 2.
On review by the receiving agent $40 was offered.
The reason given ..... a bent screen.
The iPad was in perfect condition.

Trade ins offered by Apple are a complete scam.

Product Quality
Incentivised Review No
quasarsindahause
quasarsindahause
  • 3 reviews
  • 6 likes

No Stars For the worlds most predatory/scamming/thieving corporation on planet earth

published
Product Quality
Shipping
quasarsindahause
quasarsindahause

Stop censoring people it’s disgusting

rasha a.
rasha a.Perth, WA
  • 2 reviews
  • 1 like

Bad selfi stick product

published

I bought selfi stick cliquefie The worst product ever. I found the same product on ebay sites and it was at a mid-price, but I preferred to buy it from Apple in order to get the original product, and I also paid an increase to get me faster, and the result was a dirty product as if it was used and the quality of a very bad product

Incentivised Review No
Return Claim MadeNo
Michael
MichaelBraddon 2612, ACT
  • 9 reviews
  • 2 likes

Bad customer service

published
Product Quality
Shipping
David
DavidNorth Queensland, QLD
  • 12 reviews
  • 5 likes

Apple are online predators

published

The Apple Store preys on children's desire to be accepted and 'cool' in the online world. Their in-game marketing is light years ahead of children's thinking and decision-making. My son made in-game purchases for gems, or such rubbish, which I attempted to reverse the same day. Apple resolutely refused to refund the purchase. They did not become one of the world's richest company by being decent. They are smarter than your kids. They prey on their vulnerabilities. They do not refund. They are evil.

Product Quality
Incentivised Review No
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Questions & Answers

Beth A S.
Beth A S.asked
Online store

Compare new SE wit the more expensive new pone

No answers
Elsie Roussac
Elsie Roussacasked
Online store

where can I buy a refurbished iphone in Australia zipp code 3500?When I tried to buy one online my zipp code was declared invalid [email removed] I have all Apple products.

No answers
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