If Apple was a communist state we’d already be at war.
I have been a loyal Apple customer for twenty + years, having spent most of my company and work expenditure on Apple and actively promoting their products for this entire time of my own accord...
and now, completely un-able to upgrade, change hardware or get certifiable third l-party assistance, Apple have completely made two of my main income earners completely useless by purposefully bringing out an update that has made their personally installed hardware products redundant in both of my work machines machines.
Not only have they done this j...
- Online store
My iPad Pro 3rd Generation. I really enjoy it. I have already worked out how this device can come in very handy. BUT!
I ordered it 6 weeks ago and found the price dropped by $300 last week after 4 years. I requested a $300 voucher for AppleStore but they refused! Very disappointing!
- Online store
Give It Up For Apple!
I personally found the Apple Online Store easy to navigate and it provided more than enough information to make a well informed decision. The range of products available for purchase is phenomenal.
I suggest if you're in the market for anything Apple and you can't make it to your nearest store, then jump online immediately. The shipping costs are quite reasonable and the tracking available is peace of mind.
I got an awesome deal on my new iPhone & matching case thanks to the team at Apple and I was kept informed of the progress of my order & shipment via text msg and email every step of the way.
Customer Service on the phone has gone overseas and is appalling.
They don't know the basics in there, then what hope have we got when we have serious problems with our computers. First person had no idea, second person hung up on me and didn't even understand me or English, the third had no idea how to sort it out...and I'm still left without having fixed the problem. I was just about to buy another iPhone product but changed my mind. Apple makes so much money and can't even offer the right service afterwards???
Not a good experience.
Whilst the Apple AU online store is easy to use, my saved shopping bag was erased so I had to re-stock that first. All the items I looked at said "next day delivery" if ordered before 2 or 4pm, including the iMac.
Upon checkout and payment, I find that the accessories will come next day and the iMac in up to Eight Days! Well, it is the night of next day and no accessories so I am wondering when the hell the iMac is going to arrive. They also use Startrak who are Aust Post and will deliver to a post box but Apple won't accept a PO box. ...
Poor issue resolution
I had paid for a 3 month apple music membership, however one month in I decided to move to Spotify. Having cancelled the payments for Apple Music subscription, they decided to cancel my membership also (even though the following two months were paid for). I emailed Apple to have this resolved and they asked for my payment numbers etc. They ended up handing me onto the next consultant, and then the next consultant again. My issue was never resolved. These issues are not something the customer should be having to chase up. I would not recommend Apple as their customer service is very dissatisfying.
I purchased several books/audiobooks through my iPad's Apple Book Store on 9/6. So far (15/6), only 1 of these purchases appears on my Paypal account. I find this happens every time I made multiple purchases of books from Apple Book Store. Sometimes it takes weeks for all of the purchases to appear on my Paypal account. It seems that when I purchase books in future, I will need to keep a manual record of the purchase amounts so I can check that I have been billed for them. I can see my recent book purchases (for download), but there is no recor...d of how much I actually spent on each item. Therefore, tracking purchases is impossible. Apparently, the Apple Book Store has been updated recently, but the ability to track purchases is not included.
Website can be misleading
Beware what you read on their website - it might say the price you pay for a pair of wireless headphones is $0 when you are buying a macbook pro but your invoice will show that you have paid $395.99 for the headphones but got the computer for less - this can have an impact on the taxable amount you can claim for work/business tools. The company response is "in the T&C it says" - usually not as large or as prominent as the "free" or "zero cost" section for the headphones. Dept of Fair Trading are equally toothless.
Unsubscribe from AAPTIV APP
Unsubscribe from AAPTIV APP
I wish there was a -10 rating button! They are stealing from people by not adding an “unsubscribe link”! It is $22.49 a month or $139.99 per year!
I am also disappointed in APPLE for actually promoting and hosting this app on the Apple platform as this is stealing from innocent people.
Questions & Answers
where can I buy a refurbished iphone in Australia zipp code 3500?When I tried to buy one online my zipp code was declared invalid [email removed] I have all Apple products.
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