?
? !
1 photo
Apple Online store

Apple Online store (page 3 of 3)

1.5 from 75 reviews · View Statistics

Reviews

1.7

35 reviews
  • Product Quality
    2.0 (28)
  • Return Claim MadeYes · No (35)
  • Shipping
    2.4 (11)
  • Warranty Claim MadeYes · No (35)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
Nik

Nik

  • 6 reviews
  • 6 likes

Customer Service on the phone has gone overseas and is appalling.

published

They don't know the basics in there, then what hope have we got when we have serious problems with our computers. First person had no idea, second person hung up on me and didn't even understand me or English, the third had no idea how to sort it out...and I'm still left without having fixed the problem. I was just about to buy another iPhone product but changed my mind. Apple makes so much money and can't even offer the right service afterwards???

Damo.

Damo.Sydney

  • 2 reviews

Not a good experience.

published
HonoraC

HonoraCSouth East Queensland, QLD

  • 15 reviews
  • 7 likes

Haphazard billing

published
Electronics & Computing Shops

Find out how Apple Online store compares to other Electronics & Computing Shops

Know better, choose better.

Compare all

Website can be misleading

published

Beware what you read on their website - it might say the price you pay for a pair of wireless headphones is $0 when you are buying a macbook pro but your invoice will show that you have paid $395.99 for the headphones but got the computer for less - this can have an impact on the taxable amount you can claim for work/business tools. The company response is "in the T&C it says" - usually not as large or as prominent as the "free" or "zero cost" section for the headphones. Dept of Fair Trading are equally toothless.

Unsubscribe from AAPTIV APP

published

Unsubscribe from AAPTIV APP

I wish there was a -10 rating button! They are stealing from people by not adding an “unsubscribe link”! It is $22.49 a month or $139.99 per year!

I am also disappointed in APPLE for actually promoting and hosting this app on the Apple platform as this is stealing from innocent people.

Related Articles
Previous

Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.20 Mar 2020
where-to-buy-and-how-to-choose-a-monitor-and-other-home-office-needs
Next
Page 3 of 3
See all Apple Store Australia reviews

Questions & Answers

Beth A S.

Beth A S.asked

Online store

Compare new SE wit the more expensive new pone

No answers
Elsie Roussac

Elsie Roussacasked

Online store

where can I buy a refurbished iphone in Australia zipp code 3500?When I tried to buy one online my zipp code was declared invalid [email removed] I have all Apple products.

No answers
See all Apple Store Australia questions

Get an answer from our members

Apple Online store

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.