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Apple Physical store

Apple Physical store

1.6 from 148 reviews · View Statistics

Reviews

  • Product Quality
    3.5 (2)
  • Return Claim MadeYes (2) · No
  • Customer Service
    1.0 (2)
  • Warranty Claim MadeYes (1) · No (1)
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Ken Mclachlan

Ken MclachlanGreater Melbourne (Outer), VIC

Apple genius not so genius

published

Went to apple
In Highpoint with Apple Watch Nike
The glass had Smashed /come away for watch and not from being dropped
Clearly broken . Process send watch away for Repairs which apple watches can’t be repaired I am told do I want to pay for replacement which is just the watch no new band or charger and pay more than what you can buy it for off shelve in jb Hifi for without the 10 day wait
WHAT The
Apple genius I think not

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationApple Highpoint
Warranty Claim MadeYes
Product PurchasedApple Watch Series 4
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Linda and Brent

Linda and BrentSydney, NSW

  • 2 reviews

No exchange new watch strap unopened

published

Apple staff could NOT exchange a brand new unopened watch strap bought in the USA - I just wanted a different colour than the gift that I was given ! Very inflexible

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationChatswood
Warranty Claim MadeNo
Product PurchasedApple Watch strap
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