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Apple Physical store

Apple Physical store

1.6 from 148 reviews · View Statistics

Reviews

1.6

33 reviews
  • Product Quality
    4.0 (6)
  • Return Claim MadeYes (3) · No (1)
  • Customer Service
    3.8 (5)
  • Warranty Claim MadeYes (6) · No
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2019 MacBook very disappointing.

published

Have been using Apple MacBooks and software for over ten years and always been happy. The current model is a flimsy, unreliable and inadequate. Will be moving away from Apple.

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationSA
Warranty Claim MadeYes
Product PurchasedApple Macbook Pro 13" 2020
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Sarra

SarraMetropolitan Adelaide, SA

  • 10 reviews
  • 7 likes

The BEST CUSTOMER SERVICE at Apple Rundle Mall in Adelaide (SA)

published

The guys at Apple Rundle Mall store in Adelaide offer an INCREDIBLE CUSTOMER SERVICE... every time I have been there and had an issue with my phone, I was taken care of. Everyone that served me was helpful and professional, kind and made me feel good about any questions I had. I own an Iphone 11, MacBook Air and an Ipad 6th generation... and I love apple products. I've had some issues with previous iphones but I must admit, every time I visited the Rundle Mall store it was a very positive experience.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationRundle Mall Adelaide, South Australia.
Warranty Claim MadeYes
Product PurchasedApple iPhone 7 Plus
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Michelle L

Michelle LPerth, WA

  • 3 reviews

Excellent and fast service

published

Always busy but quick to get served. It’s like Disney land when you in. Had a watch out if warranty but Apple helped in getting the issue sorted. Was super fast and very friendly

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationApple PERTH
Warranty Claim MadeYes
Product PurchasedWatch 3rd generation
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Ken Mclachlan

Ken MclachlanGreater Melbourne (Outer), VIC

Apple genius not so genius

published

Went to apple
In Highpoint with Apple Watch Nike
The glass had Smashed /come away for watch and not from being dropped
Clearly broken . Process send watch away for Repairs which apple watches can’t be repaired I am told do I want to pay for replacement which is just the watch no new band or charger and pay more than what you can buy it for off shelve in jb Hifi for without the 10 day wait
WHAT The
Apple genius I think not

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationApple Highpoint
Warranty Claim MadeYes
Product PurchasedApple Watch Series 4
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Duncan

DuncanSydney, NSW

  • 7 reviews

I can’t knock Apple

published
Product Quality
Customer Service
Incentivised ReviewNo
Store LocationBondi & Broadway
Warranty Claim MadeYes
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Nuno

NunoSydney, NSW

  • 5 reviews
  • 1 like

Excellent after service. Extremely happy with Apple

published

Since I’ve owned Apple products which goes back to the first iPhone my experiences with warranty service has been phenomenal. 3/4 were out of warranty and Apple fixed it completely free. Very helpful and patient staff.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
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