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Apple Store Australia

Apple Store Australia Questions & Answers

Online store and Physical store
2.0 from 397 reviews

8 questions from our users

Elsie Roussac

Elsie Roussacasked

Online store

where can I buy a refurbished iphone in Australia zipp code 3500?When I tried to buy one online my zipp code was declared invalid [email removed] I have all Apple products.

No answers

Terry

Terryasked

Store Australia

Why won't my iPad Pro work after a software upgrade? The screen is blank and there is no sign of life after trying to restart it multiple times by pressing the power button, etc. I totally blame the software upgrade for this situation! Is this Apple's way of forcing me to replace what was a perfectly functioning iPad? I'm not impressed.

No answers

Mark

Markasked

Store Australia

Why don’t your products last ver long ?

3 answers
bidol
bidol

I can only speak from my experience,but apart from having problems with my iPhone X I still have my iPhone 4s,5s and 6s and they are all still working.

Jimmy
Jimmy

Hi Mark,
I bought my iPad mini in 2014, the iPad is now quite old. It did last quite a while (until 2019). On the other hand, my newer iPad should last longer.
Kind Regards,
Jimmy

Jimmy
Jimmy

Basically, the older iPad will not last as long. Alternatively, the newer iPad will as apple improved the product.


Sally

Sallyasked

Store Australia

Did the customer services staff know their work properly dealing with their customers? Especially those customers need their services.

1 answer
rho.emf
rho.emf

I bought my iPad Pro three months ago. Product is good but not their staff. Absolutely terrible, unfriendly and harassing, insulting customer. Staff keep talking each other in the shop and they ignore customers. Very bad customer service.


Sarupam

Sarupamasked

Store Australia

Hi ! I just wanted to confirm that Apple watch series 4 is available on stores ?

1 answer
Peter M.
Peter M.

It is, if they are out of stock they will try to get you your product as quickly as possible. If you want to check a particular store, call them in advance and they will tell you if they have the Watch in stock.


Jack

Jackasked

Store Australia

Do they have the right to not serve you because you are under 18?

2 answers
Frustrated
Frustrated

I am not sure, as funnily enough I am over 18. When I have been in there the younger customers have always had adults there.

modzillarism
modzillarism

If you're signing legal paperwork you need to be over 18. Legally binding agreements can't be formed with a minor.


salimi_yazdan

salimi_yazdanasked

Store Australia

How I can book appointment to Perth Apple Store ?

2 answers
Mheta
Mheta

Go on their website (Apple store) and make your appointment on Genius Bar. they will give you options for where you want to go either Garden city or Perth

Wojtek
Wojtek

Don't bother with Perth City Apple store - rude staff, parking is daylight robbery and overall chaos reigns. They cancel your appointment within 10 minutes even though you've been waiting in a queue for 10 minutes.


Clem Blake

Clem Blakeasked

Store Australia

I'm In rural Vic & I was wanting to know what the experiences is ordering an Apple product online was your product shipped In a timely fashion?.

1 answer
RoyK
RoyK

Sorry i didn't order online and I don't have that experience with Apple. Thanks.


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