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Apple Store Australia

Apple Store Australia (page 2 of 2)

Physical store, Online store
1.9 from 549 reviews · View Statistics

Reviews

1.5

21 reviews
  • Product Quality
    1.6 (20)
  • Return Claim MadeYes (21) · No
  • Shipping
    1.0 (2)
  • Customer Service
    1.8 (10)
  • Warranty Claim MadeYes · No (21)
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RDR

RDR

  • 2 reviews
  • 5 likes

Poor customer service from Apple Sydney

published

My 16 month old iPhone 8 Plus has very poor battery performance, when i went to Apple in Sydney (George St) I was told to reset the phone to factory settings and not restore from my backups. I said that is a lot of work on my part when replacing the battery worked for me. I had a follow up appointment a few days later, reset the phone as requested battery life is now worse. Apple has walked away from their product and left me with a degraded phone. Very poor product and very poor experience. I suggest people buy Samsung.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationSydney George St
Warranty Claim MadeNo
Product PurchasedApple iPhone 8 Plus
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Questions & Answers

quasarsindahause

quasarsindahauseasked

Apple Store Australia

Will Apple users be so broke from their faulty Apple products that they will soon have online help groups where they swap parts and cry into each other’s coffee about being suckers?

No answers
Tracey S.

Tracey S.asked

Apple Store Australia

Don't get sucked in by Apple's Interest-free option of "Latitude". It costs $4.95 a month in fees. I am so disgusted I'm going to the Ombudsman about it.

2 answers
world_traveller
world_traveller

The loan is interest free, however the monthly fee of $4.95 is commonplace in the finance insider for all loans, both small and large (even zipper do this).
Perhaps read the terms and conditions below complaining.

quasarsindahause
quasarsindahause

World traveller can you shut up and stop being a corporate shill. It’s completely misleading advertisement and Apple knows it.

Beth A S.

Beth A S.asked

Online store

Compare new SE wit the more expensive new pone

No answers
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Apple Store Australia

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