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Apple Store Australia

Apple Store Australia (page 5 of 5)

Physical store, Online store
1.9 from 545 reviews · View Statistics

Reviews

  • Product Quality
    5.0 (15)
  • Return Claim MadeYes (3) · No (13)
  • Shipping
    5.0 (1)
  • Customer Service
    5.0 (10)
  • Warranty Claim MadeYes (4) · No (13)
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rohanik

rohanikWA, 6162

  • 18 reviews
  • 6 likes

Lots of Stock, Great Service

published

I was so happy when Apple announced they were opening a retail store in Perth. I've had to use them several times with issues with a 3G/GS iPhone and the customer service on these occasions has been outstanding. I simply made an appointment with an apple genius online, took the phones in and in no more than 10 minutes my problem was sorted. There are so many staff and they are extremely helpful and knowlegeable.
Great service, easy to find and use, knowlegable staff
sometimes it can get really busy as it's so popular

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pjk296

pjk296QLD, 4655

  • 3 reviews
  • 1 like

Service is fantastic

published

I had a problem with my Iphone and Apple replaced it within 2 days. No questions asked. They were so proffesional about it. Very speedy service. It was almost out of warranty and this was not a problem for them. It was couriered straight to my door and a quick exchange of my old phone, sent it back to them.Couldnt be easier.
Reliability. promptness

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Workingdog

WorkingdogAU

  • 4 reviews

The way it should be done.

published
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aamani_salah

aamani_salahGreater Melbourne (Inner), VIC

  • 16 reviews
  • 2 likes

Perfect place for everything

published

Apple store is really great, you can find any software even games just with a simple click.
You can even upgrade your MAC OS X from the apple store, and the laptop will automatically update and restart the computer to finalize the upgrade.
Yu can get approved and realiable software without eny search effort like other operating systems.
Sometimes you get free upgrades from Apple store, especially if you are new member. Generally, software prices are very reasonable
The thing I don't like in App store, is that you should enter your credit card information even if you will download a free application.
Applications are easy to find
you should enter the credit card information even if you are downloading a free software

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First-time Apple User

published

After making comparisons of Apple's laptops, I bought a MacBook Pro.
Service was fast and my credit card payment went through almost immediately.
Shipping was on-time as I received my laptop within a day, as promised.
Easy to navigate. Ability to customise their products to my specifications.
None so far.

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raepat

raepatNortheast, VIC

  • 11 reviews
  • 8 likes

Great products and knowledgeable staff

published

My nearest Apple store is 350km away, I have bought several Apple products and the staff have always been welcoming and really know their products. It has always been worth the trip.
Beautiful quality products that do what they advertise they will do. I love my iPad .
Not cheap.

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Bob789000

Bob789000

  • 2 reviews

Always happy with the product, sales and service.

published

I have purchased online and have been impressed by the product, advice and service. Delivery is quick and tracking is available.
Sold appropriate, reliable products. After sales advice and assistance was excellent. The children loved how Santa got their iPods engraved with their names. The delivery of products ordered online was excellent even during the busy Christmas period.

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sassy65356

sassy65356ACT, 2601

  • 77 reviews
  • 17 likes

Excellent

published

It is a great experience to buy something from this store. I love being in this store and seeing what new apple products have come out. I love Apple!
Fantastic quality products which I simply love. The computers available are top notch and you cannot go past them in terms of both design and computing power. The service available is, as always, great. The staff are very helpful and give full answers to each of your inquiries. They are also great at getting the best product for your needs - they are simply not trying to get you to buy their most expensive products.
The products are a tad expensive, but you are paying for quality products, so I do not mind so much.

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Luckyducky

Luckyducky

  • 13 reviews

Excellent

published

Overall the apple store is remarkable, they sell great items and they provide top service, the only problem was the lack of stores, apple serves well as a great store. 5 stars, remakable service!
The apple store is a great store which I always enjoy going to. The apple store has great staff and they always provide 100% great service. The products they sell are great and they always work a charm. Along with this the set out of the store and the simplicity of purchasing items from them is remarkable!!!
There are not many stores in Australia and often you will need to travel quite a distace to get to a store, they should build more stores.

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leah_32

leah_32

  • 49 reviews
  • 4 likes

Excellent

published

From all of the experiences I have had at the Apple Stores I've always come away feeling good about the experience. And that's what the store is, an experience. The staff are friendly and eager to please and have always answered all of my questions about their products. The only problem I have is the "farewell" you get as you leave after buying one of the many products. All staff begin clapping just because you bought something.
Great products and service. Very friendly staff eager to help and extremely knowledgeable about the products.
Products are a little expensive.

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bevk23

bevk23

  • 31 reviews
  • 8 likes

Excellent

published

Wow, what I can say about these guys - they are fantastic. As an Apple enthusiast for the last 20 years, I was delighted when one opened up near us in Melbourne. I love going in to browse and see the latest gadgets. Also, their staff are fantastic and helpful and I like the fact that there are LOTS of them whenever I go in. I've had to make a couple of appointments with their Genius Bar for some tech questions or problems and they have always handled the issue to my satisfaction.
Close to home and ultra-knowledgable staff. Can book in a time via the web for a tech to look at your problem.

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Page 5 of 5
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Questions & Answers

quasarsindahause

quasarsindahauseasked

Apple Store Australia

Will Apple users be so broke from their faulty Apple products that they will soon have online help groups where they swap parts and cry into each other’s coffee about being suckers?

No answers
Tracey S.

Tracey S.asked

Apple Store Australia

Don't get sucked in by Apple's Interest-free option of "Latitude". It costs $4.95 a month in fees. I am so disgusted I'm going to the Ombudsman about it.

2 answers
world_traveller
world_traveller

The loan is interest free, however the monthly fee of $4.95 is commonplace in the finance insider for all loans, both small and large (even zipper do this).
Perhaps read the terms and conditions below complaining.

quasarsindahause
quasarsindahause

World traveller can you shut up and stop being a corporate shill. It’s completely misleading advertisement and Apple knows it.

Beth A S.

Beth A S.asked

Online store

Compare new SE wit the more expensive new pone

No answers
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Apple Store Australia

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