Sound good, mic bad (AirPods Pro)
The product was very good for listening to music and normal YouTube videos, but the mic was so bad that it didn't work sometimes and other times worked nicely. I would want the next pair of AirPods to have a significantly better mic
Not so smart
It’s some times difficult to find help, however once you do, things get easy and smooth. Apple warranty is great, no fuss of phone is under warranty you are looked after.
Most people will deliver good, quality service
Dear apple and/or viewers,
I felt the service by apple was great. I had a problem where I was locked out of my account because I could not remember the security questions. It did take a while, but the guy on the phone helped me to create a new Apple ID and upgrade my security to two factor authentication, that way I would just have to type in a verification code that would appear in settings.
You cannot forget the verification code, as it appears on your trusted devices which you create your account on.
I have an Apple iPad, (6th generation)..., iOS 12.2 and my old iPad is an iPad mini (generation one), iOS 9.3.5. I upgraded because the old was getting slow. The new one is excellent quality and I have only had an app which had crashed once, this app is AFL live. Since this is a Telstra based app, I am not surprised that it crashed ): Anyway, I just feel some people in apple are nasty and don’t deliver good service. The two I got to solve the account issue were good help though. This would be a five star if some other people in apple are also helpful.
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Frustrating day, but Apple came through
Posting this in case anyone else has a similar problem. I updated to iOS 12.1.1 on my iPad Air 2. It caused massive issues with the display, making many images impossible to correctly see. The user interface was less crisp and images and videos were useless to view as they were blurred with greens and reds making them look like abstract art. Very concerning after simply downloading an update. After over 2 hours on the phone with Apple (a lovely support person, albeit no fix) I had to go to their store. Following further checks at the store, they replaced the iPad free of charge. A frustrating day, but at least Apple made good on the problem.
Easy to use and free delivery
If you buy Apple products online, it's fast, free delivery and EXPENSIVE
As Apple store does not offer discounts at all.
The store is ok, however, it's very busy. Sometimes I wait like 20 min before I get served. And the other time I have to ask to be served.
Apart from that it's ok, thus the 3 star
Questions & Answers
Will Apple users be so broke from their faulty Apple products that they will soon have online help groups where they swap parts and cry into each other’s coffee about being suckers?
Don't get sucked in by Apple's Interest-free option of "Latitude". It costs $4.95 a month in fees. I am so disgusted I'm going to the Ombudsman about it.
The loan is interest free, however the monthly fee of $4.95 is commonplace in the finance insider for all loans, both small and large (even zipper do this).
Perhaps read the terms and conditions below complaining.
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