Apple Australia

I have just been given the run around through calls chats etc so much so they have ran my refund out of their day range so they can say “sorry you’re out of the 60day refund timeframe” nothing we can do!!! Been trying for weeks to solve the issue… had my hopes up today with the chats that it would be resolved but just fed same line.

My iPod is 7 years old and I use it to listen to the local radio station, in the mornings. I tried to update the radio app and the response was the operating system does not now support the update. Tried an app in iTunes and my password was refused. Set a new one and the system said the password (used my current one) was rejected because it was a current one. Then went around in circles ending up with "wait a few days". What the hell for!!
On top of that, a relatively new charging cable (cost over $30) stopped working with a couple of units. So very glad I am not relying on Apple products; my android dependent electronics continue working without fault. Will not buy another Apple product.

I pre order Apple Watch series 7 online. They have posted from China. I noticed on the tracking details they provided me,my address was incorrect. But in my invoice my address is correct. So I called the Apple care to fix my delivery address. They assured me address is correct parcel will arrive on time even though tracking address was wrong. So I had to called the courier company to change the address but they couldn’t change the address either. I had to call about 4 time to Apple customer service but they still haven’t fix the correct address...

Ordered 2 products, but only 1 received to date. The one not yet received hasn't even made it to transit yet. Days received at Australia Post, 5 days ago. The received product was ordered same day and was received yesterday. I'm worried something is wrong with my order.