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Appliances Direct Online

Appliances Direct Online (page 3 of 4)

4.3 from 62 reviews · View Statistics

Reviews

4.3

62 reviews
5
(44)
4
(8)
3
(2)
2
(2)
1
(6)
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    Needacoffee

    NeedacoffeeAdelaide

    Good value...at first

    published
    1 comment
    Appliances Direct Online
    Appliances D.Appliances Direct Online

    I'm not sure why emails not answered, please call us on 1300 736 345

    Lauren

    Lauren

    • 2 reviews
    • 1 like

    Fantastic customer service

    published

    I recently purchased a food processor from ADO as they had the best price. As it was just near Christmas they contacted me in a few days to say that the product would not be available until January. I was given the option of waiting or a refund but as I needed it for the holidays I chose the refund. Within a few days the money was refunded to my account. So.... fantastic customer service. I will definitely use and recommend ADO to everyone.
    Best price, excellent communication, did as they said they would.

    So far, so good!

    published

    I recently ordered a number of appliances for Christmas. They all came exceedingly fast (within 2 weeks, which is great in the country). Only one box was a bit "mushed" which being a gift was a bit unfortunate. Otherwise, great delivery, great prices. Haven't tried them yet, so will do another review later.
    Fast, good customer info sharing (ie email on order, email for day of dispatch etc)
    One of the boxes was a little crumpled

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    Great Customer Service

    published

    Best price on the bread maker that I wanted. Bought it over the phone, no hassle and helpful sales assistant. Extremely prompt delivery. Just have not had a chance to use the new bread maker yet!

    Happy

    published

    We purchased a Robinhood range hood and were happy with all aspects of price and delivery. WE would have preferred a courier as with other items purchased but as we only waited an extra 4 days it was not that bad. Also we I did ask for the absolute height of the outlet from bottom cover to roof and never received a reply which was disappointing hence only the 3 star rating.
    Price
    As explained no reply to my question and Australia Post who take longer than a courier in the Country.

    Clive

    Cliveperth

    • 4 reviews

    Panasonic iron

    published

    I purchased a Panasonic iron & have been very happy with the product. Surprisingly, no one in WA stocks this item, so i was very pleased to find it . Also, it was the best price around. Delivery was quick & ordering was easy. Yes, i would certainly use Appliances Direct Online again.

    Exactly what I wanted

    published

    Sangean DCR89+ - DAB clock radio - very happy to locate this hard-to-find product for a good price at Appliances Direct. They provided a fast and efficient service - quite painless and faultless. I would buy from them again, and would not hesitate to recommend them as an excellent source that saves both time and money.
    Good quality, very clear reception, neat

    Joanypo

    JoanypoBrisbane

    Excellent Customer Service

    published

    I ordered a Sunbeam Icecream Maker & with it's first use, the on/off switch failed. I contacted Appliances Direct thinking if I had to pay for return postage I'd just keep the faulty product. To my delight, the customer service was excellent - they provided an Aust Post docket to cover return postage which I downloaded,then I packed up the parcel & within 10 days had a new product. I have dealt with them before but this superior service has really won me over. Keep up the great work!!
    Extremely reliable, proactive with paying postage, fast service
    Nothing. The Sunbeam product was faulty not the supplier.

    AndysFarm

    AndysFarmHobart, TAS

    • 29 reviews
    • 8 likes

    Highly Recommended for cheap prices and fast delivery for small appliances

    published

    This is my second purchase from this company. A year ago I purchased a panasonic blu-ray HDD recorder, and recently a juicer. The priced for both of these were considerably cheaper that retail stores. In both cased the product was delivered through Australia Post within a week of ordering. Email communication was great providing tracking references for the parcels. Both products were well packaged and exactly as ordered. Appliances Direct Online have an extensive range of appliances and an intuitive web site that makes it easy to browse and order. Postage prices are cheap and clearly conveyed at the time of purchase. I would use this company in the future and highly recommend it to all.
    Reliable, Great prices, fast cheap delivery

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    fbk

    fbk

    • 3 reviews
    • 4 likes

    Fast efficient service and great price

    published

    Bought a Breville Wok to replace my existing one which after many years was starting to wear out the non stick surface. Found the best price at Appliances Direct and had it delivered to my door, could not fault the service or the product, very happy with the entire shopping experience and would definitely use them again.

    Sandra

    SandraBrisbane

    Phillips Food processor

    published

    The delivery was extremely fast and the price was the best I could find. I would certainly buy from Appliances Direct Online again. The only fault I could find was that the packaging was in French and as it was a Christmas present for someone in Australia I thought that a bit strange.
    Inexpensive for a well known brand

    Jan

    JanSydney

    Happy Customer

    published

    I am very happy with the product - a Sunbeam Elements Toaster. The delivery was extremely fast and the price was by far the best I could find - I can't complain about the service, price or product and I would certainly buy from Appliances Direct Online again. I will recommend to family and friends.
    Great price and delivery was extremely fast.

    Margarita

    MargaritaBrisbane

    Very prompt delivery

    published

    I purchased Sunbeam coffee machine from this shop and later got the coffee grinder through Sunbeam. Great price and fast delivery! Can't complain at all. I love my new coffee machine, it works very well and makes great coffee. I would buy again from Appliance Direct Online. We need more shops like that.

    Good shopping site

    published

    I have ordered a number of small appliances, including a coffee maker and food processor most recently. Appliances Direct has a good selection of brands and models to choose from, great prices, and good delivery times, even here in Tassie. I will continue to use them in the future. :)

    Tezza

    TezzaPerth WA

    • 17 reviews
    • 5 likes

    Plan B requires overhaul

    published
    1 comment
    Appliances Direct Online
    Appliances D.Appliances Direct Online

    Sorry to hear about your experience, we are constantly trying to improve our procedures and will endeavour to do better

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    Good place to shop with!

    published

    I bought the microwave from Appliances Direct Online and their price was the best! The lady who answered my questions was friendly and very helpful. She took my order and my new microwave was posted out on the next working day. We received e-mails about the progress and could track down where my new toy was. Many many thanks!
    Good communication and like the tracking system
    I bought it on a Saturday morning - have to wait 2 more days

    Cavvy

    CavvyRivett 2611, ACT

    • 25 reviews
    • 24 likes

    Delivered after a long wait - but worth it!

    published
    Zizi

    ZiziPerth

    Terrible and unreliable!

    published

    I was looking for an air purifier because of my kids' allergy problem. Placed my order for a sharp purifier and paid for it, but nothing happen for a month. The worst part is they have changed their website and I can't log in and check the order's status. Felt cheated...and no one to turn to.....

    1 comment
    Zizi
    Zizi

    paid on 6 Sept, still haven't receive refund or product on 16 Oct.....never reply my email and msg on FB.....

    cloud76

    cloud76Melbourne

    All went smoothly again

    published

    This is the second time I have used these guys and am really happy. Got the Breville bread maker, got it cheaper than anywhere else and item was shipped very fast. Would use appliances direct online again and also recommend them to others, aus post got the item to us pretty fast.
    Quick shipping and 1300 number

    Don't shop with this company

    published
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