?
? !
1 photo
Appliances Online
4.6 from 10,386 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (6,866)
  • Return Claim MadeYes (153) · No (7,240)
  • Shipping
    5.0 (5,673)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
jval1217

jval1217Perth, WA

The best

published

Have used Appliances Online a few times now and am amazed each time at how wonderful the service is, especially in this day and age where service is a thing of the past. I wouldn't buy any appliances from another company after experiencing how good they are. Very happy customer here.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Cindy

CindyIllawarra, NSW

Morphy Richards Toaster and Kettle

published

Absolutely beautiful. I got the kettle and toaster in the Evoke Rose Quartz range. Stunning colour, quality appliances. Ecstatic with my purchase. Will come back for future purchases at bargain prices. Being able to choose your delivery day is a bonus. I had a fantastic driver and was informed every step of the way. My items were dropped off to the minute I was told.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Kerry

KerrySydney, NSW

  • 2 reviews
  • 1 like

Great dryer.

published

Great service, great product the web site and ordering was very simple. Price was affordable and the delivery was on time. They even took the old dryer away.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how Appliances Online compares to other Appliance Retailers

Know better, choose better.

Compare all
Stephanie C.

Stephanie C.South East Queensland, QLD

Buy all my appliances from here

published

Best price, next day delivery available, no delivery fee and they remove all packaging and old appliances. What’s not to love

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Michael G.

Michael G.South East Queensland, QLD

Perfect service

published

Outstanding service. Both by AO and the delivery driver. Less than 24 hours from ordering to delivering! HIGHLY recommend. Will definitely use again.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Mel P.

Mel P.Hunter Region, NSW

Brilliant service so easy

published

Love that I can get an appliance quick and easy and they removed my old one, brilliant service and communication letting me know exactly when it was about to be delivered

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Margie

MargieWide Bay-Burnett, QLD

  • 2 reviews

Excellent customer service

published

Excellent service, letting me know times to coordinate time off work to receive the oven and the electrician to fit.

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Mark P

Mark PFar North Queensland, QLD

No dramas

published

The easiest way ever to find the item you're looking for. Great service, and delivered too! I couldn't be more happier.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Raelene

RaelenePerth, WA

  • 4 reviews
  • 2 likes

Perfect service again

published

Product availability for next day service, price match, prompt & efficient delivery, removal of old product - what more could you ask for

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how Appliances Online compares to other Appliance Retailers

Know better, choose better.

Compare all
Shakti G.

Shakti G.Sydney Surrounds, NSW

Great company offering great products

published

I ordered a new washing machine at 9pm by 9am the next morning in a non metro area there was my new machine! there was a manufacture default which was addresses on the spot - and the next morning less than 24 hours a new machine was at my door fitted and good to go - all handled with no fuss. I decided to change my choice also and that was also received with no issue on the second delivery. They take away your old machine and everyone is super helpful and gracious. Will definitely be back to purchase next time I need a new appliance and prices are competitive. Online and chain stores would do well to follow this great business' lead - I believe it is a part of Winnings appliances.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Donna Woods

Donna WoodsSouth East Queensland, QLD

  • 18 reviews
  • 15 likes

Beware of the free removal offer

published

Ordering was easy and product came the next day. One trick is the offer of free “removal and disposal” of your old appliance. I was expecting my undermount range hoods to be removed but that didn’t happen. Up to this point I didn’t have a problem with them but I now feel like they mislead on purpose. I believe they should reword their “free removal and disposal “ statement as it appears quite a few customers have fallen for the so-called free offer.

  • Thumbnail
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Brian

BrianGreater Melbourne (Metropolitan), VIC

Excellent service all round

published

Good pricing, quick delivery, no damage to products, on time exactly as arranged. Could not ask for a better service.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Functional and efficient

published

Dishwasher has a good amount of space. Good options of cycles to enable eco and quick washed for better efficiency.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Henry Q

Henry QPerth, WA

  • 2 reviews
  • 1 like

Always Happy

published

I had bought most of appliance with Appliances Online. Pricing is good, service good with free delivery and collection of old appliances. Most time next day delivery. This time had a defective one initially and exchange was done within 2 days and also had further discount.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Trinity

TrinityMurray Region, NSW

Great company.

published

I’ve ordered many items through this company and have never been disappointed. Delivery is super fast and items are always well taken care of with no damage ever to my parcels. They always have the cheapest price for great products. I recommend them for quality and convenience and ease of use, and it helps you can trust the company.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how Appliances Online compares to other Appliance Retailers

Know better, choose better.

Compare all
jim

jimSydney, NSW

Excellent customer service and next day delivery!

published

The staff on the phone was able to price-match a competitor with no issues and appreciated the next day delivery!
Would shop again.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Vee Em

Vee EmSydney, NSW

  • 2 reviews
  • Verified

Best service

published

If you know what you want, this is the best service. Competitive pricing. I have now used them 4 times and each time the delivery guys have been polite, efficient, knowledgable, helpful and on time.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Ellis Hopper

Ellis HopperWyong

  • 4 reviews

Legendary delivery service.

published

One of the most pleasing and satisfying online transactions I have ever done. Courteous and efficient sales process and a far more competitive price than Harvey Norman.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Delivery guys were amazing!

published

We live down a very steep, curved driveway and up 2 flights of stairs, access is a nightmare!
Many times we have had delivery drivers refuse to bring appliances up, leaving it by the door for us to deal with ourselves.

Appliances Online delivery drivers just got on with it, no fuss took my old machine away and installed the new one! They were great! Also love my new machine!

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Bee

Bee

  • 2 reviews

Great Service, hopefully appliance will be reliable

published

Purchased large appliance. Third purchase over the years.
Great customer service, trouble free process from selection, purchase, delivery to installation. Constant communication, tradies who turn up on time.
Hopefully, product is reliable and trouble free.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 459
See all Appliances Online reviews

Questions & Answers

GeorgieSos

GeorgieSosasked

I love the super fast delivery and competitive pricing. I am looking to purchase a lounge from the Ostro range, but i cant find a single review any where on the internet or on the AO website. The reviews need to be prominently displayed for each individual product. When buying online I rely heavily on reviews for determining quality and value.

1 answer
Reviewer R.
Reviewer R.

I don’t understand as your post is clearly not a question. Are you complaining that it is the fault of reviewers not reviewing ? ‘Please explain’.

Lisa R.

Lisa R.asked

Are all the products you sell on your online platform, 1st grade quality, sealed in their original boxes ?

5 answers
Maggie
Maggie

Hello Lisa,
As far as I am aware the products are all new and boxed correctly. Ours was anyway. Hope this helps.

Deb D
Deb D

I have purchased 2 products from them and they are all new plus still in original boxes when delivered

Rico
Rico

We bought a pair of washing machine and dryer. Both were in their original boxes. There were three guys that delivered, unboxed, removed the old washer and put the new one in place. They did adjust the feet of the washer but didn't level the washer very well. So I took out a spirit level and adjustable wrench to finish the job. The boxes came with all the accessories/parts and documents described in the manual. In my case, I also ordered a stacking kit which wasn't available until a couple of weeks later so they gave me the option to split the order and received the washer and dryer first.

kathy

kathyasked

what is a great spin bike fro home that is solid and reasonably priced

1 answer
Russell
Russell

Do your own research, I did and I am extremely happy with what I bought from AO! If you don't know what you want, go visit a B&M

See all Appliances Online questions

Get an answer from our members and Appliances Online representatives

Other Appliance Retailers

Previous
Next

See all Appliance Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.