Complete waste of time!!!
Applied for a car loan on Monday, gave them 100% correct information. Only communication was if I called them. Even when they said they would call back, they didn't. They being a person called [name removed]. Finally hear back that we are approved but no one from approved car loans Brisbane could give us a straight answer on how to proceed next, signing papers, picking up the car, etc. Then they turn around and say they need supporting documentation in the form of a rates bill with a name on it. We had told them on the first day of applying (Mo...nday) that we don't have one. So now we have to wait till tomorrow morning and we might not be approved anymore. Every step of the way I had told them we need a car asap for business and if they don't think we have a chance to be brutally honest as we'd grab a cheaper car elsewhere by the afternoon. Complete waste of time. Several stuff ups were made on their side with no apology and we are now out of pocket, without a car and have a business still on hold.
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