2Aqua Technics

Aqua Technics

 Verified
2Aqua Technics
3.3

101 reviews

PositivevsNegative
58% · 5939 · 39%

Reviews

101 reviews
Steve
Steve
  Verified
Customer Service
Rocky
RockyPerth, WA
  Fair Incentive
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David
DavidPerth, WA2 posts
  Fair Incentive

Awesome pool, great service

From purchasing our pool to having it installed was so easy with great customer service. We are extremely happy with our pool and look forward to many years of use! Show details ·  1
Cleaning & Maintenance
Running Bird
Running Bird
  Fair Incentive

Good Value Pool

We priced up a number of options and landed with Aqua Technics due to the value and the design of the pool shell. The sales person was very helpful through out the process. Install was completed without issue and pool handover was great. Show details ·  1
Value for Money
Product Quality
Customer Service
Alexc9
Alexc9Perth, WA2 posts
  Fair Incentive Verified
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Bill _ Mandy
Bill _ MandyPerth, WA
  Fair Incentive

Love it!

Since our pool was installed we have used it daily....even though it’s Autumn! The pool was installed within the proposed time frame and with absolute professionalism by all involved. How to maintain the pool was explained and demonstrated without rushing!
We absolutely love our pool!  Show details ·  1
Product Quality
Daniella D.
Daniella D.Peel, WA
 
Aqua Technics
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Charles
CharlesPerth, WA
  Fair Incentive

Professional and friendly service from start to completion

Right from initial engagement with the sales team at O'Connor through to installation and commissioning/handover a truly friendly and professional team. If you are looking for a top quality Fiberglass pool I would happily recommended to anyone. Show details ·  1
David C
David CPerth, WA
  Fair Incentive

A great pool buying experience

From start to finish the whole process went smoothly. The sales rep was honest and very knowledgeable and assisted me on choices as I was a first time pool buyer. All the staff that carried out the pool installation and hand over were all punctual and very helpful and courteous. During hand over I did discover a leaking pipe joint but it was fixed at that time. All in all a great experience. Show details ·  1
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Tim C.
Tim C.Perth, WA
  Fair Incentive

Great Experience

This was our first pool. The professional, courteous staff at Aqua Technics walked us through the entire process from sales to final handover. Notwithstanding extensive delays completing our house build the product and price was held for us. There was one surprise with the planned cost for the hand dig contractor being much higher than the estimate, but after checking it was a fair price. Overall a great experience and happy with the final product.  Show details ·  1
Courtney
Courtney
  Fair Incentive

Happy to finally have our pool in

After a few issues our pool is in and ready to use, ours kids plan to swim everyday :-) maintenance of the pool sounds simple. Our whole family look forward to family days an nights in the pool  Show details
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Aqua Technics
Aqua Technics   DM   
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Thanks for your feedback Courtney, we hope your whole family loves the pool.

CanLilley
CanLilleyPerth, WA3 posts
  Fair Incentive Verified

Little piece of paradise!

We installed a small pool 5.5m x 1.15m and have been in it every day since it was cleaned and ready. They even bought our install forward by almost a month, we were so excited. The water is so inviting, a beautiful light aqua colour, like a caribbean paradise! Only problem is getting the fence and surrounds with trades soooo busy, so no pool parties this Christmas ... boo! It will be even more amazing soon, cant wait! Thanks AT, it all went very smooth, thanks for being so patient with me, a first time pool owner I needed more hand holding than most, and you were very willing to accommodate. Show details ·  2
Customer Service
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Darren C
Darren CPerth, WA
 

Great service & price

My boy uses the pool everyday after school, it’s a small pool just 5.5x2.1 which makes it simple to keep clean. I thought it was going to be a real stressful process but it wasn’t  Show details ·  1
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Nadia
Nadia3 posts
  Fair Incentive

Love our Pool!

Very happy with our pool. The quality is excellent and the installation of the pool was awesome. Everything was done on time. The only issue we now have is a faulty filter which we are still waiting to get fixed almost 2 weeks on.  Show details ·  1
Product Quality
Karla
KarlaPerth, WA
  Fair Incentive

Kids are loving it!

Our pool has just been installed and we love it! Peta was a brilliant site manager, all contractors were super friendly and Bevan made the handover and instructions so easy and simple!
Look forward to many years of family fun in our pool!  Show details ·  1
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
ResortPoolFeel
ResortPoolFeel
  Fair Incentive

Our own resort at home

Even though it's not quite yet summer, we use our pool every day. Even if it's just for 10 minutes to de-stress. Such a bonus that it feels like our own private resort without having to fight the sunbed 'hoggers'. We are quite possibly one of the few adults that bought a pool for ourselves and not our kids as we are definitely in it much more than them! The process was easy and the service was fantastic. A few minor issues that were sorted along the way with fantastic customer service. Very happy with the result. Highly recommend Aqua Technics. Show details ·  1
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Hells
Hells
  Fair Incentive

Cant get the kids out!!!!

Aqua Technics Mandurah - fantastic service and extremely helpful. Aldo would not let us sign until we understood each and every detail in the contract. Peta our supervisor for the install was very friendly and happy to answer any questions we had. The hook up with the filter & pool clean were very informative and again friendly. We are still waiting for our pool blanket - but we are rural & have been informed its on its way. Kids have jumped in everyday since it has been up and running - best decision ever to choose an Aqua Technics pool!  Show details ·  1
Honor Borg
Honor BorgPerth, WA
  Fair Incentive

Love our new pool

A big thanks to Aqua Technics for supplying our new sparkling pool and ahead of schedule. The whole process was seemless and you kept us informed all the way through.  Show details ·  1
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Triona O.
Triona O.Perth, WA2 posts
  Fair Incentive

Ready for summer

Handover and all was good. Installation reasonable good.. few hiccups but sorted swiftly. Happy with the process! Glad to recommend Show details ·  1
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Roch
RochPerth, WA
  Fair Incentive

Ready for Summer !!

Pool in and ready for a fabulous summer. Thanks to the fabulous crew at the Joondalup Aqua Technics.
Great service and always helpful on our many questions. Everything went on time and it was very much appreciated. Thanks Aqua Technics !! Show details ·  1
Lucy F.
Lucy F.Perth, WA
  Fair Incentive
Emma V.
Emma V.Perth, WA
  Fair Incentive

Cant believe we have a pool!!

Handover was completed today and the kids are in!
I have to say the whole process was fairly easy with great help from the customer service team.
All the trades that came through were professional and even helped keep the surprise a secret from the kids until the pool came down the road!!
It’s going to be a great summer!! Show details ·  1
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Allyce W.
Allyce W.
  Fair Incentive

Can't wait for Summer!

We love our new pool! And without the team it could not have been possible. The excavation team, the install team, the supervisor, the Ops Manager, the plumbers, the elecricians, the handover team and especially the admin staff were such a wealth of knowledge along the way. Grace in the office was the best to deal with, even when I was getting a little frustrated with the process. Thank you to everyone at Aquatechnics. We can't wait to be swimming everyday in Summer! Show details ·  1
Customer Service
Tanya S
Tanya SPerth, WA
  Fair Incentive Verified

Easy to deal with

From the get go Aquatachnics were easy to deal with. I bypassed the local display centres and went straight to head office for my deal. There were a few very minor hiccups along the way but they were all resolved swiftly and everyone was easy to deal with and nothing seemed too much trouble. Looking forward to enjoying our new pool ! Show details ·  1
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Mitch
MitchPerth, WA
  Fair Incentive

Happy with my new pool

I have just had my pool installed by Aquatechnics and I am very happy with the end product. The process was smooth, although we had a few dramas with a sewerage pipe that was not considered. I wish AT explained the risks and what would happen if the pool wouldn't fit so we could do more research before proceeding. Basically I would have lost my investment. Happily we rotated the pool and just fitted. It actually looks better than the plans but the stress was up the roof. They were very helpful and diligent to solve the problem though. Luke, the coordinator was exceptional. Show details ·  1
Nick
Nick
  Fair Incentive

Highly Recommended!

Very Happy with the service from Glenn in the showroom and the fantastic product we have ended up with. We experienced a few dramas with the install, rock that needed excavating and power lines that we needed to move, but Aquatechnics were there to help along the way and make the process as smooth as possible. We're still waiting for the landscaping to begin, but should all be done in a few weeks ready for the warmer weather! cant wait to jump in! Show reply
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Donna
DonnaPerth, WA2 posts
  Fair Incentive

Very pleased with our new pool!

Glenn at the Joondalup office was great, very knowledgeable. The install went smooth sailing, the fitters were tidy and professional we're really pleased and happy to recommend to others. Looking forward to our first dip!! Show details
Tanya
TanyaPerth, WA
  Fair Incentive

Bring on the summer

So happy with my new pool. Richard from the O'Connor display centre was so helpful and answered all my questions. Everything was explained to me in detail. My pool went in, in the time frame given to me, and without a hitch. The handover was great. Devon was awesome and very patient. He gave me so much detail and explained everything, also answering my many questions. Would recommend Aqua Technics to everyone. Show details ·  1
Shippy
Shippy4 posts
  Fair Incentive

Good, solid service and well installed

The experiences was good from start to finish. No glitches or hiccups anywhere. Communication along the way could have been a little better but overall it was perfectly fine.

We're yet to start using it (as its part of our housebuild) but it looks super easy to maintain and the pools settings are extremely easy to use. I have not doubt we will be in the pool a lot. It looks great and we can't wait to get in there. Show details ·  1

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Dan
DanPerth2 posts
  Fair Incentive

Can’t wait for summer !!

Mark at Joondalup display was patient and so helpful. Install happened so quickly. The Install and admin team were easy to deal with and professional. They made the process enjoyable. Love the finished product and hanging out for our first swim !! Show details ·  1
Chris and Ciara
Chris and CiaraPerth, WA
 

Just in time for Isolation

Hands down the best addition to the house! Very good experience with Glenn the sales rep at the joondalup store, to all the trades and office staff. Pool is looking great. Would definitely recommend Aquatechnics. Show details ·  1
Cleaning & Maintenance
Happy in Perth
Happy in Perth
 

Excellent, easy and speedy

Spent 3 months deciding between all the pool companies. Jim from sales was the reason we went with aquatechnics. The price was well below everyone else. Danni from compliance helped at every step and was famtastic. The customer service team were very good at communicating and install team respectful of surrounding property and were happy to go above and beyond. There were no extra costs throughout the whole process and pool was in the ground and handed over within a couple months. Very happy. Show details ·  1
Wayne Cooke
Wayne CookePerth, WA2 posts
  Verified
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Michelle
MichellePerth, WA
  Fair Incentive

Love it, Love it, Love it!

We are super excited with our new purchase! It's getting so much use already. The whole team at Aqua Technics including all trades were great to deal, friendly and nothing was too much trouble. Thanks heaps! Show details ·  1
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Joel
Joel
  Fair Incentive

Great service

Happy from start to finish with the purchase and install. The whole team was pleasant and easy to deal with. Would recommend the team to friends in the future. Thanks Show details ·  1
Susan Cook
Susan CookPeel, WA
 
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Nicole S.
Nicole S.
  Fair Incentive

Absolutely amazing service by the whole team at aquatechnics

The pool is used daily by everyone in the family, as well as the rio spillway. The maintenance is super easy and very quick to do. It has basically maintains itself with the filteration system and robot vacuum. We have been loving every minute since the pool installation. The time frame aquatechnics gave us was quicker than expected which was amazing. The staff across all areas from sales to customer service to install staff was beyond pleasure to deal with. A credit to aquatechnics Show details ·  1
joondalup
joondalup
 

Excellent once in a lifetime purchase

Very happy we decided to go with Aqua Technics. Every-one was easy to talk to and made the process so easy. Everything done on time frame given. Now with the hot weather here the pool will get much use. Would recommend to any-one looking at getting a pool. Show details ·  1
brad
bradPerth, WA
  Fair Incentive

Very excited about new purchase

All went well from start to finish,pool was fitted on booked date.We have used pool every day,was fitted last tuesday,it was like the swan river as the filter and electrics were not fitted,all fitted and pool cleaned yesterday,hand over carried out,very happy Show details ·  1
CDar
CDarPerth, WA2 posts
  Fair Incentive

Highly recommend

Absolutely love our new pool. It looks amazing and kids in it every day. Aqua technics were a pleasure to deal with and the service exceeded expectations. I would highly recommend Aqua technics to anyone interested in purchasing a fibreglass pool. Show details ·  1
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