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ARB

ARB

1.9 from 107 reviews · View Statistics
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Reviews

  • Product Quality
    1.5 (24)
  • Return Claim MadeYes · No (31)
  • Customer Service
    1.5 (22)
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Not Happy

published

Arb wheel arch flares, mudflaps not moved out to match flares would gladly have paid $100 more for them to do it while they had the wheels off.
Wheel nuts both rear were tensioned about right, both front were so tight I had to use 1metre of pipe on wrench to loosen them.
Not happy.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationCapalaba
Adrian B.
Adrian B.Perth, WA

Tomorrow never came

published

Got dusted by ARB in Osborne park in 2014
Tried again to get a quote in 2021- No response
Get back to you tomorrow but tomorrow never came. My fault I didn’t confirm which tomorrow

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationOsborne park

Safari Armax ECU sold and pushed by ARB

published

Safari ECU Looming to injectors failed while towing caravan. Better products available on market than this. Do your homework first.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationRockingham

Exploding glass club

published

Rear canopy glass went with no explanation. I guess I’ll be having to fork out big money to get it replaced.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Outbackgirl
OutbackgirlFar West, NSW
  • 3 reviews

Cannot believe the 5yr old left side canopy window exploded

published

After reading reviews and my local FB page notified me that my ARB Ascent left side window self exploded and apparently known to happen! I had NO idea.
I bought my BT50 new 5 years ago, left side canopy window exploded everywhere in my driveway. Was told I'd have to wait 6 weeks for a replacement and now discovered that half the roof has sunken in! So it looks like a new canopy not just window replacement. And going to cost me my excess. So not happy!
Has anyone else found that when their ARB Ascent canopy window self-exploded the canopy roof also got sucked in?

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationBroken Hill

Exploding rear canopy glass club

published

2015 Dmax with accent canopy
Went to open the rear canopy today the same way i always do , its 5 years old , when it exploded with bits landing up to 4mtrs away . I rang ARB and the salesman didnt seem to interested and said it happens sometimes and maybe i opened it crooked or something , it was then i told him that while the glass was still on the ground it was still popping and breaking into smaller bits and no it wasnt my fault .
got no joy from them and a new rear window $612 .
Wont be recommending ARB canopies ever again and now regret past recommendations to friends

Product Quality
2/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationPakenham through Isuzu ute
Not Happy
Not HappyHunter Region, NSW
  • 2 reviews
  • 1 like

Another member of the ARB exploding window club

published
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationSub Branch for ARB Newcastle
Arthur.
Arthur. Metropolitan Adelaide, SA

Zero customer service.

published
Product Quality
2/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationAngle park SA
Richard S.
Richard S.South East Queensland, QLD
  • 2 reviews

Another Classic Canopy glass explosion!

published

Was in our caravan this morning and heard a big bang. Went out to the car and the drivers side canopy glass has exploded. Rang ARB local store and they said it's not a common thing! Wow they've got that answer down pat now! $430 to fix. You would think after that many similar complaints on here and other forums you they might admit fault! Not looking after the shareholders ARB!!!

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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Dave
Dave
  • 2 reviews
  • 1 like

Exploding rear glass on classic canopy . how embarrassing.

published

Was at the service station when after putting something in the canopy fridge, the glass shattered in my hands half way down to close.
I couldn’t believe it. Glass everywhere with multiple cuts on hands and feet from when it fell. The sound was crazy loud and alerted a motor home couple on the next bowser who checked if i was ok. This issue really needs to be fixed by arb as it seems to be a common issue and is very dangerous. This was not an impact caused issue and nothing else was in tray. Not looking forward to sorting out replacement. Considering removing and replacing with hard top cover.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationAtlas 4x4 mount isa
Kevin
KevinGreater Melbourne (Inner), VIC
  • 11 reviews
  • 14 likes

Never again

published

Ordered a canopy. Waited over a month. Finally got my car in for fitting christmas eve and received a call 1 hour later saying they got the wrong canopy for my car. Another 4 week wait to get another. I have planned an Australia tour at the end of January and needed the canopy. Now I'm stuck with no canopy, have to cancel all bookings for drawer installs and auto electrician, as I have already rented my house out and can't leave without the canopy im now left homeless if I can't find another company who can do it before. Very very unacceptable service. Now I hear about the glass breaking on these canopies and there is even a broken glass club maybe its for the best. ARB have lost me. I won't be back. SCREWED ME OVER BAD.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store Locationgeelong
Neil B.
Neil B.South East Queensland, QLD

Ascent canopy glass window

published

I have owned the ascent canopy from new on my 2015 Ranger wildtrack, I find having the extra space in the back is fantastic for camping but last week the side window exploded for no apparent reason, I had parked in a car park with the canopy air vent open and on my return the back window had exploded it was witnessed by a elderly couple sitting on their verandah having a drink no more than 100 yards away, they said no one was around and they literally saw it explode, has anyone had any luck with an explanation fro. ARB as my local sore said that that's un heard off and unfortunately it's going to cost $410 to fix it? Cheers

Product Quality
2/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
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Mohab H.
Mohab H.Sydney, NSW

Exploding Glass Club, Thanks ARB for the condescending comments

published
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
JasMax
JasMax
  • 5 reviews

Tailgate Assist

published

Nice product, however for the $10 more for the Grunt system I would suggest/recommend going with that as you don’t have to stuff around drilling holes and or changing out bolts etc.

System seems to work well so far.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationGeelong
steve
steveHobart, TAS
  • 2 reviews
  • 6 likes

No compassion!

published
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store Locationhobart
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Questions & Answers

Racko
Rackoasked

Lock on rear of arb ascent not working. Sometimes whirring sound can be heard but doesn't unlock.

No answers
Daniel C.
Daniel C.asked

So how many people have been successful in getting the rear window replaced after it explodes in there hand and it’s 1 month old. In the process now talking to arb.

No answers
Steve
Steveasked

Price to place my smashed rear canopy window on a triton d/cab 2006

No answers
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