Reviewer Photos & Videos
rear glass of canopy on tailgate
vehicle sitting in driveway and rear glass tail gate of canopy exploded sending glass all over the area. Lucky no one was near the vehicle. Shame on you ARB if you are aware of this issue and not letting your customer know.
Arb ascent canopy pop out window (not lift window
Window failure Latch broken again. ARB said pop out window must be closed while driving . It is disappointing and annoying. I would not recommend ascent canopy especially one with pop out windows
Sydney Artarmon - Worst Store Ever!!!
My wife & I paid $5,500 for 2 Recaro Seats to be fitted to our vehicle by ARB Artarmon store in Sydney. When my wife picked up the car from Artarmon, the rude little excuse for a salesperson insisted that my wife fully pay for the installation before he allowed her to even see the installation work which was done. We later found out why. Because when my wife, who is 172cm tall, tried to adjust the seat to the correct height she found there was no adjustment available and she was simply told by this rude little man, to "just sit on a pillow, l...ike his mum does". My wife told him that this is totally unacceptable for seats she had just paid $5,500 for and that he will need to rectify the installation. He told her he can`t and that she will have to come back another day because he has to order other parts for the baseframe of the seats first and that he will let her know when the parts come in. Guess what? We waited 2 weeks and he never rang back. I then rang and emailed ARB Artarmon a number of times to get this sorted out and then have the seat installation re-certified by an engineer once they fixed their stuff up. In the end, they weren`t prepared to have their work re-certified and they weren`t responding to my calls and emails anymore. So I just took it to proper professionals and had the installation fixed elsewhere, as we definitely didn`t trust that ARB were capable of doing the work properly. So beware, DO NOT GET ANY WORK done at ARB Artarmon Store!!
Yes.... Yet another exploding ARB rear canopy window
It would appear that the back window of the ARB canopy does in fact shatter and explode for no reason. We have footage on our surveillance camera showing the explosion at precisely 6:00 am with absolutely no reason for it to shatter. It would appear we are not the only people scratching our heads by what has happened to the canopy.
Today, while Ute not in use, the rear glass of my ascent canopy exploded all over the footpath and road. I was in a shop buying my lunch. Some glass fell into the tub. Nobody was near the Ute fortunately. Now driving with plastic taped on until I can get this sorted.
Canopy initially leaked like a sieve until I siliconed and taped all joins.
Rear lock has stopped working three times so far. Servo’s and switches faulty.
This canopy cost a lot of money and so far I’ve had a problem every six months.
paid top dollar to get the best available.First rain water in both sides between wheel arches and tailgate.window does not seal onto tailgate can see daylight .ARB Shepparton had me spend half a day while they checked it .They said we will try to chanange the seals and thats all we can do. Got a call today that they have the new seals but cant fit you in for 4 weeks. Maybe time for ombudsman. Goning away late July August. No recommendations here
Locks won’t open with the key. Canopy less than 2 years old with lift up windows and I can not open one side or the back. Spoke to salesman who was not interested.
Very poor service
I ordered a ARB bullbar in March 2019 and now 2 months later still waiting for delivery. What kind of business does not offer any progress on your order. Very poor service and won't buy from them again.
ARB Ascent rear glass exploded.
My Ford Ranger was parked at front of work. The canopy rear window just exploded on its own, luckily no one was close by. The canopy is just on 4 years old.
I called ARB to insist the the glass must have been faulty for this to happen spontaneously, their response was that there must have been a chip in the glass and the explosion was a delayed reaction to the chip - I don't buy this!
I will now have to fork out $800 for a new window - not impressed ARB.
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