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ARB

ARB (page 2 of 2)

1.8 from 111 reviews · View Statistics
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Reviews

  • Product Quality
    1.5 (27)
  • Return Claim MadeYes · No (34)
  • Customer Service
    1.5 (23)
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Cheryl Nicholls
Cheryl NichollsEyre Peninsula, SA
  • 2 reviews
  • 1 like

rear glass of canopy on tailgate

published

vehicle sitting in driveway and rear glass tail gate of canopy exploded sending glass all over the area. Lucky no one was near the vehicle. Shame on you ARB if you are aware of this issue and not letting your customer know.

Incentivised Review No
Return Claim MadeNo
Store LocationBeck Motors
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Paula
PaulaSoutheast, SA
  • 2 reviews
  • 1 like

Arb ascent canopy pop out window (not lift window

published

Window failure Latch broken again. ARB said pop out window must be closed while driving . It is disappointing and annoying. I would not recommend ascent canopy especially one with pop out windows

Incentivised Review No
Return Claim MadeNo
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Full time traveller
Full time travellerSouth East Queensland, QLD
  • 4 reviews
  • 3 likes

Sydney Artarmon - Worst Store Ever!!!

published
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationArtarmon
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Yes.... Yet another exploding ARB rear canopy window

published

It would appear that the back window of the ARB canopy does in fact shatter and explode for no reason. We have footage on our surveillance camera showing the explosion at precisely 6:00 am with absolutely no reason for it to shatter. It would appear we are not the only people scratching our heads by what has happened to the canopy.

Incentivised Review No
Return Claim MadeNo
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leaney
leaneySouthern and Hills, SA
  • 2 reviews
  • 2 likes

Expensive junk

published

Today, while Ute not in use, the rear glass of my ascent canopy exploded all over the footpath and road. I was in a shop buying my lunch. Some glass fell into the tub. Nobody was near the Ute fortunately. Now driving with plastic taped on until I can get this sorted.
Canopy initially leaked like a sieve until I siliconed and taped all joins.
Rear lock has stopped working three times so far. Servo’s and switches faulty.
This canopy cost a lot of money and so far I’ve had a problem every six months.

Product Quality
2/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
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Disgruntled
DisgruntledCentral Highlands and Goldfields, VIC

ascent canopy

published

paid top dollar to get the best available.First rain water in both sides between wheel arches and tailgate.window does not seal onto tailgate can see daylight .ARB Shepparton had me spend half a day while they checked it .They said we will try to chanange the seals and thats all we can do. Got a call today that they have the new seals but cant fit you in for 4 weeks. Maybe time for ombudsman. Goning away late July August. No recommendations here

Product Quality
1/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationShepparton ARB
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Sharyn
SharynSouth East Queensland, QLD

Canopy

published

Locks won’t open with the key. Canopy less than 2 years old with lift up windows and I can not open one side or the back. Spoke to salesman who was not interested.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationBurleigh
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Andrew
AndrewPerth, WA
  • 8 reviews
  • 6 likes

Very poor service

published

I ordered a ARB bullbar in March 2019 and now 2 months later still waiting for delivery. What kind of business does not offer any progress on your order. Very poor service and won't buy from them again.

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationCaravan and camping show
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Tim
TimPerth, WA
  • 2 reviews
  • 5 likes

ARB Ascent rear glass exploded.

published

My Ford Ranger was parked at front of work. The canopy rear window just exploded on its own, luckily no one was close by. The canopy is just on 4 years old.
I called ARB to insist the the glass must have been faulty for this to happen spontaneously, their response was that there must have been a chip in the glass and the explosion was a delayed reaction to the chip - I don't buy this!
I will now have to fork out $800 for a new window - not impressed ARB.
Tim.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationCanning Vale
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