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ARB

ARB

1.9 from 102 reviews · View Statistics
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Reviews

  • Product Quality
    1.2 (21)
  • Return Claim MadeYes · No (27)
  • Customer Service
    1.2 (19)
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Safari Armax ECU sold and pushed by ARB

published

Safari ECU Looming to injectors failed while towing caravan. Better products available on market than this. Do your homework first.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationRockingham

Exploding glass club

published

Rear canopy glass went with no explanation. I guess I’ll be having to fork out big money to get it replaced.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Outbackgirl
OutbackgirlFar West, NSW
  • 3 reviews

Cannot believe the 5yr old left side canopy window exploded

published

After reading reviews and my local FB page notified me that my ARB Ascent left side window self exploded and apparently known to happen! I had NO idea.
I bought my BT50 new 5 years ago, left side canopy window exploded everywhere in my driveway. Was told I'd have to wait 6 weeks for a replacement and now discovered that half the roof has sunken in! So it looks like a new canopy not just window replacement. And going to cost me my excess. So not happy!
Has anyone else found that when their ARB Ascent canopy window self-exploded the canopy roof also got sucked in?

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationBroken Hill

Exploding rear canopy glass club

published

2015 Dmax with accent canopy
Went to open the rear canopy today the same way i always do , its 5 years old , when it exploded with bits landing up to 4mtrs away . I rang ARB and the salesman didnt seem to interested and said it happens sometimes and maybe i opened it crooked or something , it was then i told him that while the glass was still on the ground it was still popping and breaking into smaller bits and no it wasnt my fault .
got no joy from them and a new rear window $612 .
Wont be recommending ARB canopies ever again and now regret past recommendations to friends

Product Quality
2/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationPakenham through Isuzu ute
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Not Happy
Not HappyHunter Region, NSW
  • 2 reviews
  • 1 like

Another member of the ARB exploding window club

published
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationSub Branch for ARB Newcastle
Arthur.
Arthur. Metropolitan Adelaide, SA

Zero customer service.

published
Product Quality
2/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationAngle park SA
Richard S.
Richard S.South East Queensland, QLD
  • 2 reviews

Another Classic Canopy glass explosion!

published

Was in our caravan this morning and heard a big bang. Went out to the car and the drivers side canopy glass has exploded. Rang ARB local store and they said it's not a common thing! Wow they've got that answer down pat now! $430 to fix. You would think after that many similar complaints on here and other forums you they might admit fault! Not looking after the shareholders ARB!!!

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Dave
Dave
  • 2 reviews
  • 1 like

Exploding rear glass on classic canopy . how embarrassing.

published

Was at the service station when after putting something in the canopy fridge, the glass shattered in my hands half way down to close.
I couldn’t believe it. Glass everywhere with multiple cuts on hands and feet from when it fell. The sound was crazy loud and alerted a motor home couple on the next bowser who checked if i was ok. This issue really needs to be fixed by arb as it seems to be a common issue and is very dangerous. This was not an impact caused issue and nothing else was in tray. Not looking forward to sorting out replacement. Considering removing and replacing with hard top cover.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationAtlas 4x4 mount isa
Kevin
KevinGreater Melbourne (Inner), VIC
  • 11 reviews
  • 14 likes

Never again

published

Ordered a canopy. Waited over a month. Finally got my car in for fitting christmas eve and received a call 1 hour later saying they got the wrong canopy for my car. Another 4 week wait to get another. I have planned an Australia tour at the end of January and needed the canopy. Now I'm stuck with no canopy, have to cancel all bookings for drawer installs and auto electrician, as I have already rented my house out and can't leave without the canopy im now left homeless if I can't find another company who can do it before. Very very unacceptable service. Now I hear about the glass breaking on these canopies and there is even a broken glass club maybe its for the best. ARB have lost me. I won't be back. SCREWED ME OVER BAD.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store Locationgeelong
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Mohab H.
Mohab H.Sydney, NSW

Exploding Glass Club, Thanks ARB for the condescending comments

published
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
steve
steveHobart, TAS
  • 2 reviews
  • 6 likes

No compassion!

published
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store Locationhobart
Steve C.
Steve C.Wimmera, VIC

ARB exploding glass

published

Guess I'm the latest victim.
Went to open my ARB canopy rear window today and it just exploded in my hand. Luckily no major injuries from it. No impacts to the glass or any reason for it to explode.
Sounds like a common fault?

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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JS57
JS57Melbourne
  • 2 reviews
  • 3 likes

Exploding Ascent Canopy side widow.

published

Ford Ranger 2014 parked in driveway when for no reason the ARB Ascent Canopy side window exploded. With a bit of research it appears to be a very common problem. Arb advised they were unaware of any issues. 4 weeks to get a new one which is a pain in the A.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationARB
Mal
MalCentral Queensland, QLD
  • 2 reviews
  • 1 like

Exploding canopy glass.

published

I guess I am now in the ARB canopy glass exploding club. Just last week, while hooking up the trailer, the rear glass exploded for no apparent reason. The rear glass was open at the time. While I suffered some minor nicks and cuts to my right arm, I am on blood thinners, luckily nothing major.
Does ARB know how dangerous this or don't they care ?

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Alli_Oliver
Alli_OliverMetropolitan Adelaide, SA
  • 14 reviews
  • 13 likes

I would rate 0 stars if I could

published
Product Quality
2/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationElizabeth SA
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Questions & Answers

Racko
Rackoasked

Lock on rear of arb ascent not working. Sometimes whirring sound can be heard but doesn't unlock.

No answers
Daniel C.
Daniel C.asked

So how many people have been successful in getting the rear window replaced after it explodes in there hand and it’s 1 month old. In the process now talking to arb.

No answers
Steve
Steveasked

Price to place my smashed rear canopy window on a triton d/cab 2006

No answers
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Get an answer from our members

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