Classic canopy fault
Purchased new Navara NP300 in November 2019 from Beer Auto group fitted with classic canopy and roof bars. Found out several months later the swing up window at the front cannot be opened past the roof bar supports. (About 75mm)
ARB acknowledge the fault in writing but refuse to act because it's a design issue. The window is there to enable cleaning of the rear cab window but can't be fully opened to perform its designed function.
Ascent canopy glass window
I have owned the ascent canopy from new on my 2015 Ranger wildtrack, I find having the extra space in the back is fantastic for camping but last week the side window exploded for no apparent reason, I had parked in a car park with the canopy air vent open and on my return the back window had exploded it was witnessed by a elderly couple sitting on their verandah having a drink no more than 100 yards away, they said no one was around and they literally saw it explode, has anyone had any luck with an explanation fro. ARB as my local sore said that that's un heard off and unfortunately it's going to cost $410 to fix it? Cheers
Nice product, however for the $10 more for the Grunt system I would suggest/recommend going with that as you don’t have to stuff around drilling holes and or changing out bolts etc.
System seems to work well so far.
Ascent canopy opens all by itself
First micro switch failed a year and a half ago, had to open the rear canopy door with the key, now the micro switch has failed again but this time when I unlock all the doors the rear canopy door completely opens as well as unlocking, been waiting for a new micro switch, now not in warranty. Hope it fixes it. The rear door is hard to open also when the temperature is over 35.
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Rear Window ARB Canopy shattered for no reason
Have had an ARB canopy for several years on my 2014 Nissan Navara D22 dual cab ute after purchasing and having it fitted by an ARB dealer in Ballina (since closed). The canopy has a built in heavy duty Rhino Rack roof rack system. Mine has lift up windows each side and a lift up rear glass window. The glass however has no frame as such, is hinged at the top and uses rubber seals around the edges. The rear glass window has two interior lift struts and two locks fitted, along with an internally mounted brake light. The canopy made a massive diffe...rence to functionality of carrying gear in a weather proof, relatively secure manner as compared to an open ute with tarp as it was previously. After a couple of years, the window locks developed a fault. This turned out to be a manufacturing fault and all were replaced free of charge by ARB. About 2.5 years ago, I accidentally smashed the rear glass window with a stone flicked up by a brush cutter I was using a few metres from the rear of my vehicle. About 2 weeks ago, I was working night shift with my vehicle parked in a car park which has CCTV cameras covering a large area of the car park, but my vehicle was just out of view. A work colleague had just arrived at work and parked his car in the same car park in a different row of vehicles and witnessed the incident as he stepped from his vehicle. About 5.55am the rear glass window blew out for no apparent reason. There was no one in or around the car park, the CCTV was checked to confirm this. There was no rock or other projectile found either inside the canopy or on the ground nearby which could have caused the damage. The sun wasn't fully up and it had been a relatively mild night temperature wise in terms of no sudden change in temperature. These windows are not laminated and break into very small pieces causing an enormous mess both inside and outside the vehicle canopy. Some glass fragments were projected approx. 3 metres from the back of my vehicle. Most of the glass was outside the vehicle on the ground. These windows are around $400 to replace, so quite expensive. As this window was only 2.5 years old and had no visible prior damage to it, I inquired with my Lismore ARB dealer as to any warranty cover for it. The reply was no. They were unable to explain any reason for this sudden shattering of the glass except to assume it must have had some damage prior. I can only conclude it is a design fault or manufacturing fault and it is disappointing that ARB, given the circumstances outlined, including a witness and CCTV, were not prepared to replace the glass window free of charge. I note that some other brands, for instance, TJM, have a frame around the glass edge. This may provide additional strength and support for the window and perhaps ARB should consider redesigning this particular product as otherwise, I have found it to be excellent. I have had to order a new rear window replacement from ARB at my expense. The retailer has offered a reduction in the fitting costs from $100 to $50 but overall, a very expensive occurrence. Lets hope history doesn't repeat!
recently had the misfortune of my front window on my Arb classic canopy shatter/ explode for no apparent reason whilst parked in the shade on a 40C day whilst at work. Canopy only 31/2 months old. Replacement cost to fit quoted $695..has anybody else had this happen to themskillsa
Questions & Answers
So how many people have been successful in getting the rear window replaced after it explodes in there hand and it’s 1 month old. In the process now talking to arb.
Price to place my smashed rear canopy window on a triton d/cab 2006
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