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ARB

ARB

1.8 from 121 reviews · View Statistics
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Reviews

  • Product Quality
    2.6 (7)
  • Return Claim MadeYes · No (9)
  • Customer Service
    2.6 (9)
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Eric
EricHobart, TAS
  • 15 reviews
  • 14 likes

Often no Stock

published

I called ARB Hobart a few times lately looking to buy 4wd gear but each time they had no stock. I wanted a diff lock costing 1300 dollars but was told they'd been wiped out of stock and it would take 6 weeks to get one from Melbourne. Same for a tyre pump up kit and some other goods we wanted.
Sadly I bought these and more goods cheaper on line from Vic and they arrived in 2 days.
My family of 5 4wd nuts now prefers to shop on line given our recent dissapointments with ARB Hobart.
Come in...as a premier ARB outlet..it must be possible to get ARB stock. Other non-ARB outlets clearly can and will deliver in days...not weeks.
Such a sad outcome for a local business.

Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
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Refused LR tank install without $4k of Old Man Emu kit.

published

I have a 2021 Jimny bog stock and wanted to upgrade my 40L fuel tank to 80L. They refused to do it unless I spend an extra few thousand on off road suspension all round.

I don't go serious offroading. I want a LR just for more range. The design of the tank is no lower on the frame than the OEM tank. I refuse to believe adding the weight of a small child in the back requires new suspension. They are just upselling and pressuring people into getting products they don't really need.

Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationKilsyth
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Rob2994
Rob2994AU
  • 3 reviews
  • 1 like

Left my Navara in worse state before it entered shop

published
Product Quality
3/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
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Ranger girl
Ranger girlMurray Region, NSW
  • 2 reviews
  • 1 like

Shattered window

published

Wow can’t believe there is a club! Went to lunch on the weekend and was only away from my ranger for an hour, on returning my drivers side window on my canopy was shattered. Cafe had cameras and there was no one near the car while we were away! Rang ARB Albury and a very disinterested lady told me to bring the car in to get measured for a replacement! Customer service NIL!!!

Product Quality
2/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationAlbury, NSW
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Adam
AdamGreater Melbourne (Outer), VIC
  • 4 reviews

ARB ascent canopy

published

I have had an ARB ascent canopy on my ford ranger since new, it looks great, easy to use with central locking and just having to press a single button to release the side windows or back window is extremely easy. The only downside I’ve experienced is leaking through the back window seal (the seal that is actually under the aluminum window frame) it has started to perish and I imagine changing it would be more hassle than it’s worth, so I will probably sikaflex around the frame, inside and out.

Happy with the product overall, I will get a full aluminum canopy on my next vehicle, however if you’re in the market for a tub canopy, I think these are the pick of the bunch

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
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unsatisfied customer
unsatisfied customerSouth West, WA
  • 3 reviews
  • 1 like

ARB Mandurah

published

Not open on time had to wait.Job card wasnt ready so i assume i wasnt expected that day (they forgot i reckon)Was told i would get a call when car was ready dropped of at 8am for a set of rear springs (2 hours work at best) i rang at 4.30pm because they close at 5pm.Car was ready when i got there all day to fit a set of rear coil springs not good service i cant believe you need the vehicle all day for a two hour job.I was asked to give feed back via the handout they gave me but wouldnt work on the Web site (weird)Staff were friendly enough just a bit disorganised.

Peter

Product Quality
3/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationMandurah
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Adam A
Adam ASydney, NSW
  • 5 reviews
  • 6 likes

ARB canopy leaking

published
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Product Quality
2/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationARB St Peters.
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Jason G
Jason GSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Not Just ARB, it's the Manufactures Errors

published

Same Glass in my Canopy from ISUZU, ARB have been good with most of their products. Back canopy window just exploded for no reason. So defiantly a problem with the manufacturing of the Glass. New Car 4yrs ago, 4hrs to clean.

Product Quality
1/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationYamanto Isuzu
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chris w
chris wMetropolitan Adelaide, SA
  • 12 reviews
  • 3 likes

ARB Tyre deflator Made in China !

published

I was led to believe I was buying an Aussie made product, even the salesman wasn't clear with me when I asked where was it made ? wasn't until i opened it up to find in the instructions it read: "tested and assembled in China using components manufactured in China for ARB" What a shame ! so disappointing..

Product Quality
3/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store LocationAdelaide
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Questions & Answers

Lindsay A.
Lindsay A.asked

My back windows expoded in the yard I was away y

No answers
Bert
Bertasked

Can anyone detail how to remove the lock tab from the lock body on an ARB 2018 Classic canopy. By the diagrams it separates after removing the screw but mine seems to be locked solid. Glued?? Thanks

No answers
Steve C.
Steve C.asked

Hi, I have an ARB Ascent Canopy with a roof tent mounted on too of a Ford Ranger. The tent is heavy, 100kg. On dirt roads I have blown two rear windows. Is there an alternative to the rear glass? Aluminium or perspex.

No answers
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