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Arden Homes

Arden Homes (page 2 of 7)

4.4 from 123 reviews

Reviews

(92)
(15)
(2)
(1)
(13)
  • Site Admin
    4.2 (33)
  • Timeliness
    4.3 (44)
  • Plumbing & Waterproofing
    4.2 (21)
  • Flooring
    4.3 (20)
  • Build Stage
    • Pre-Construction (54)
    • Post-Construction (16)
    • Mid-Construction (8)
  • Structural Integrity
    4.3 (24)
  • Electrical & Lighting
    4.2 (21)
  • Incentivised Review Yes (41%) · No (59%)
  • Customer Service
    4.6 (59)
  • Transparency
    4.3 (38)

Erin F.

Erin F.

  • 3 reviews
  • Verified customer

Excellent Customer Service

published

This is our second home build (originally built with PD, not so great), our experience this time around has been delightful. BG was a pleasure to deal with, we did hit a few bumps with DA but she was fantastic in dealing with them & getting everything resolved. Cannot wait for build stage, if customer service continues at this high standard we will be very happy & highly recommend as builders!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
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1 comment
Arden Homes
Arden H.Arden Homes

The reviewer stated that an incentive was offered for this review


Brioney.McK

Brioney.McKGreater Melbourne (Outer), VIC

  • Verified customer

Communication 101

published
Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Arden Homes
Arden H.Arden Homes

The reviewer stated that an incentive was offered for this review

Marlon Peiris

Marlon PeirisGreater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Excellent Service

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Arden Homes
Arden H.Arden Homes

The reviewer stated that an incentive was offered for this review

Ben A.

Ben A.Greater Melbourne (Outer), VIC

  • Verified customer

About to build my 4th home with Arden!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
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1 comment
Arden Homes
Arden H.Arden Homes

  • Verified customer

Awesome Customer Service by KM

published

I would like to thank Arden Team for such incredible service and support so far. Special thanks to KM who has been a great support and made sure that everything is moving smoothly.

Keep up Arden. Looking forward to same level of service and support during construction phase.

Thanks

Customer Service
Build StagePre-Construction
1 comment
Arden Homes
Arden H.Arden Homes

Celine Sandi Scotney

Celine Sandi ScotneyGreater Melbourne (Outer), VIC

  • Verified customer

Awesome building company!

published

We would just like to give a big thank everyone who we have dealt with right from the beginning until now, construction stage.
The staff have been fantastic and very supportive in the whole process. We truly appreciate all your help and support during this time. We couldn’t have done it without you.
We are looking forward to living in our home built with Arden.
Again, we thank you very dearly!

Customer Service
Transparency
Build StagePre-Construction
Construction End DateFebruary 2020
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1 comment
Arden Homes
Arden H.Arden Homes

The reviewer stated that an incentive was offered for this review


  • Verified customer

A regretful decision to build with Arden

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
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2 comments
Arden Homes
Arden H.Arden Homes
Saman B.
Saman B.

Steven and Allison

Steven and AllisonCentral Highlands and Goldfields, VIC

  • Verified customer

In Love - Space and Light

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateApril 2019
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1 comment
Arden Homes
Arden H.Arden Homes
Chiao

ChiaoVictoria

  • Verified customer

Friendly staff

published

We have B. G. to help us with the whole process so far. She is very friendly and always being easy to contact. We are pretty happy with her and appreciate her for everything she’s done for us.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Arden Homes
Arden H.Arden Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Great customization

published

Arden were fantastic with us when building our first home. We were able to completely modify one of their floor plans to get the exact plan we wanted and it was no fuss at all! They were super helpful with this process

Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Build StagePre-Construction
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1 comment
Arden Homes
Arden H.Arden Homes

The reviewer stated that an incentive was offered for this review


Glen C

Glen CGreater Melbourne (Outer), VIC

  • Verified customer

Bring on Construction

published

So far, all staff at Arden Homes have been fantastic. From the Sales Team in Clyde North to the Tendering and Contract Team in the Berwick Office, everyone we've dealt with have been very helpful and accommodating. Everything completed to date has been very professional and timely and we are very happy with how our Dream Home is looking on paper! We can't wait for construction to begin in the next few days and I have no doubt the culture of great customer service will continue into the construction phase!

Customer Service
Timeliness
Build StagePre-Construction
1 comment
Arden Homes
Arden H.Arden Homes

shaji jose

shaji joseGreater Melbourne (Outer), VIC

  • Verified customer

Good team and excellent service for pre-construction

published

Just moved to the construction phase..Arden has great team.They were very helpful and approachable.Arden home is very flexible during designing stage.There were lot of variations and changes along the way..But Arden supported everything.Ardens standered inclusions and promotions are excellent in the industry.BG was was our contacting point during this stage.very pleasant,easy and highly welcoming attitude.We were very pleased with customer service and our pre construction journey was fantastic..Every mails were replayed promptly.massive thanks to BG.Our building permit CBSU 60948/201901121/0

Customer Service
Transparency
Build StagePre-Construction
1 comment
Arden Homes
Arden H.Arden Homes

Stu

StuGreater Melbourne (Outer), VIC

  • 3 reviews
  • Verified customer

Our First Home!

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Arden Homes
Arden H.Arden Homes

Stewart

StewartGreater Melbourne (Metropolitan), VIC

  • Verified customer

Pre construction experience

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Arden Homes
Arden H.Arden Homes
MadGolfa

MadGolfaGreater Melbourne (Metropolitan), VIC

  • Verified customer

Our second Arden Home is great

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Transparency
Build StageMid-Construction
Construction End DateJune 2019
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1 comment
Arden Homes
Arden H.Arden Homes
Tegan J.

Tegan J.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Great Design, Friendly Staff and Streamlined Process

published
Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Arden Homes
Arden H.Arden Homes

KWR Appalled Customer

KWR Appalled CustomerGreater Melbourne (Outer), VIC

  • Verified customer

imagination is the only thing that can give us the dream experience

published
  • +1
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMarch 2017
See all answers
1 comment
Arden Homes
Arden H.Arden Homes

JenJen

JenJenGreater Melbourne (Metropolitan), VIC

  • Verified customer

We love our floorplan!

published

We are just about to commence construction and our experience to get to this point has been great so far. A bit shaky in the middle of the design phase with a difficult council to navigate but Arden Homes helped us get there in the end. We were very pleased with customer service and our design outcomes have been fantastic.

Customer Service
Timeliness
Build StagePre-Construction
1 comment
Arden Homes
Arden H.Arden Homes

The reviewer stated that an incentive was offered for this review


Y Fong

Y Fong

  • 2 reviews
  • Verified customer

go team ARDEN!

published
Customer Service
Timeliness
Structural Integrity
Build StagePre-Construction
See all answers
1 comment
Arden Homes
Arden H.Arden Homes

Hien H.

Hien H.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Good team and good service from Colours, tender to contracts

published

Just move to the construction phase.
The company keep me good update
The final cost is a little bit out of estimation
I have signed the Contract on Dec 5th 2018
Building permit No : BS-U 1093/201900746/0

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
Construction End DateDecember 2019
See all answers
1 comment
Arden Homes
Arden H.Arden Homes

The reviewer stated that an incentive was offered for this review


Page 2 of 7

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Questions & Answers

Pauline

Paulineasked

I'm looking to build with ARDEN.
Anyone build the Luxe home and what was your experience?

Am a little concerned re having an independent inspector it was mentioned above that Kevin Mcdonald and Darren Love are very good.
Any contact details for these guys?

1 answer
Arden Homes
Arden H.Arden Homes

Hi Pauline,

Thank you for considering to build with Arden and for your questions to our page.

We are so excited to hear that you are in the early stages of building your new Luxe home and would love to speak with you further about your home options and to answer your questions you have around independent inspectors.

Please send your preferred contact details to enquiry@ardenhomes.com.au and we will get someone to get in contact with you.

Kind Regards,

Arden Homes.


Tarabombara

Tarabombaraasked

Does anyone have a current building managers email for Arden homes in Berwick please?

1 answer
MARK VANIN
MARK VANIN

NO Most elusive and unreliable mob I have ever seen.Quality and attitude absolutely RS.


Bryan

Bryanasked

Our builder asked us to get the Asset protection permission from council. Is it ok to get it or builder should get it by himself?
Please advise.

2 answers
Donna
Donna

Yes, you need to get that permit yourself.

20JackRd
20JackRd

Permit is the owners responsibility


Get an answer from our members and Arden Homes representatives

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