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Arise Solar
4.5 from 1,530 reviews

Reviews

4.5

1,530 reviews
5
(1,120)
4
(264)
3
(30)
2
(18)
1
(98)
  • Value for Money
    4.6 (1,239)
  • Customer Service
    4.5 (1,272)
  • Timeliness
    4.6 (65)
  • Job Satisfaction
    4.8 (60)
  • Rates and Fees
    4.7 (62)
  • Installation
    4.6 (1,148)
  • Product Quality
    4.5 (1,183)
  • Return Claim MadeYes (37) · No (1,192)
  • Warranty Claim MadeYes (47) · No (1,194)
  • Purchase PriceA$4,442.38 (567)
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Reviewer Photos & Videos

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  • Verified customer

Excellent system. Should have bought it sooner.

published

The installer arrive on time. were very polite and professional. Look great and works great. Sarah from Arise called me to confirm arrival of installers and confirmed completion. Very happy will the service.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased ZNShine dble glass 300 wt
System Size6.6 KW
Purchase PriceA$2,599.00
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Vincent

VincentFar North Queensland, QLD

Highly Recommended

published

We are very happy with the installation. The technical support team (Rocky) has been very pro-active in assisting us in resolving some teething issues. The "rocking sound" in the roof is finally resolved.

Customer Service
Value for Money
Timeliness
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased 27 x 370W LONGI MONO Half-Cut Premium Tier 1 Panels
System Size10 KW
Purchase PriceA$4,590.00
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Lino

LinoSouth East Queensland, QLD

Costumer service and installation.

published

The agent Alex is good and very helpful. He explained to me my options and the system. The guys who installed the system are fast, efficient and safe. They explained the installation process and system hook up. I'm very happy and satisfied.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Jinco
System Size8.8 KW
Purchase PriceA$5,340.00
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Wonderful Service

published

Oscar and his team were wonderful to deal with from start to finish. The quote was very competitive and followed up constantly before & after the installation. I would highly recommend Arise Solar if you are looking to install solar panels.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Gabriella

Gabriella

  • 2 reviews

879731

published

The service was excellent with installation. RaJ was good contact person. The two men who installed were very polite and quick . The knew what they were doing. Richard’s assistance today with app and tech department is very helpful. Being cc’d via AGL changing meter is great. Assistance from tech support Rhea will be helping for wifi connecting. Very happy to choose arise solar and recommend to others.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Terrible experience

published

After 2 years arise solar still have not submitted the correct paper work to my provider
Never use arise solar they never reply to emails
I have had 3 providers surely 3 different companies can't all have the same outcome.
Fix my solar. Marilyn Wright

6.6kW system

published

efficient, great communication, installed within weeks of initial contact. Great deals, easy to work with. I highly recommend this company and have done so, my sister is using them aswell.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Suntech
System Size6.6 KW
Purchase PriceA$3,600.00
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  • Verified customer

6.6 KW system

published

the system works and I can say that the people at Arise a very good to deal with My electricity bill has taken a dive for the good thank you

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Panel Purchased solax
System Size6.6 KW
Purchase PriceA$5,000.00
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Sears

SearsSouth East Queensland, QLD

  • 2 reviews

Solar was installed by Dean and his father. Excellent job !

published

No issues at all with Arise and the solar is working great. Would recommend to everyone for swift and proffesional installation. Great value with one of the top ten solar panels installed.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
Purchase PriceA$3,200.00
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I STORRIE

I STORRIEWide Bay-Burnett, QLD

  • 2 reviews

Very Satisfied

published

From initial contact to the completion of the installation Arise Solar were very efficient. Their installers arrived on time and explained everything in a way that was easy to understand. I highly recommend this company.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
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The reviewer stated that an incentive was offered for this review

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ibrahim kassem

ibrahim kassemSydney, NSW

Great product and Top service

published

The process was so easy and the people I dealt with was professional. Installation only took 3 hours knowing the fact that I have installed a 10 KW system. Greate work guys!

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
System Size10 KW
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excellent

published

very helpful and easy to work with
price was excellent
happy with the work
lots of phone calls
Richard and they are very helpful and happy recommend to friends and everyone
very good package

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
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Dennis D.

Dennis D.Sydney, NSW

Solar Panel Install - 882077

published

Very happy with the install. Pretty straight forward. Still waiting on the last final bit to complete the install. But other that very happy with everything. Very prompt and very responsive.

SAD

SADMetropolitan Adelaide, SA

very efficient

published

The installers were very friendly and efficient. I am extremely happy with the service and follow up calls . I would recommend Arise to my family and friends. Every aspect was easy.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

881794

published

Transmission process short and quick and very professional they finished their in the time frame and were very quick and fast we had no issue and panel insulation was great and sales service following up by Richard and they are very helpful and happy recommend to friends and everyone.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
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The reviewer stated that an incentive was offered for this review

This was a great package. And works very well for me.

published

The installation process was a little disjointed, as it took three visits to complete the installation.
Eg, wrong panel brackets ordered.
I have had no issues with the company, and I am very happy with the system.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased ZNShine 300w Pannels
System Size6,600 KW
Purchase PriceA$4,350.00
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ernie

ernieDarling Downs, QLD

working well tidy install

published

no Problems could only install 1/2 east 1/2 west due to house roof space and configuration thats no fault of the installer the inverter may be best installed inside the garage to avoid the sun but the garage maybe too hot also the inverter needs a UV cover to avoid the sunlight destroying the LCD display in the long run

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased foxess
System Size6.6 KW
Purchase PriceA$3,200.00
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Barbara Brown

Barbara BrownSouth East Queensland, QLD

864588

published

Transmission process short and quick and very professional they finished their in the time frame and were very quick and fast we had no issue and panel insulation was great and sales service following up by Richard and they are very helpful and happy recommend to friends and everyone.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Nicole

NicoleQueensland

868139 - very happy

published

Very happy with installation and product. Solar panels were installed very well by a competent team. Technical team support were great, Archie was a great. Recommend to others, Arise Solar was great.

PETER

PETERCentral, SA

Need this now

published

Panel installation was very good there were there on time and did a good job My only complaint is they said I had not paid my ballance when job completed ,,,,,I had by Bank check it took them a 2 weeks to find it ,Therefore no meter was ordered from Power S A and AGL 5 week later still no meter Not happy

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Installation
Trustworthiness
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$3,600.00
See all answers
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Questions & Answers

RON HARRIGAN

RON HARRIGANasked

Hi Team
First I received a email instructing me to reach out to your team and you would supply pricing for panels and supply and fit
Seven emails and four messages later no one will honour your owners request and instruction why is this so hard , why wont anyone take this up and run with it , why have a business and not look after customers , why send a tex and promise to ring and don't bother

1 answer
John
John

Exactly Ron I can not working out until today 4 months since I call them still waiting.

RON HARRIGAN

RON HARRIGANasked

Once again I will try to get a answer , your owner advised me to get in touch which I have , but no one will get back to me
cara1949@bigpond.com 0357223847
4x275 supplied , and fitted two quotes please
All I want to do is buy your products and finish this job , surprise you are not keen to help , although had advise to the opposite strange 7th request

1 answer
RON HARRIGAN
RON HARRIGAN

ALL GOOD john fixed up

Thao

Thaoasked

What is your process time in sending your electrician to inspect when you have a faulty inverter system just recently installed not even a month old?

1 answer
Arise Solar
Arise SolarArise Solar

Hi Thao,

Kindly help us with your project number so that we can assess the same and get you the update. We're looking forward to hearing from you. Also, you can get in touch with us at onlinesupport@arisesolar.com.au with your registered contact details and we can get in touch with you at the earliest.

Regards,

Arise Digital Team

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