Ariston AQ9L29U1AUS

Ariston AQ9L29U1AUS Questions & Answers

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Heath M.
Heath M.

Why wont my door lock so I can start my wash?

Ariston
Ariston   DM   

Hi Heath, Thanks for contacting us, sorry to hear of the issues there might be an issue with the latch

It might be worth contacting out technical/ service team on the below
1300 762 219 - option 2,4,1

Kind Regards,

Ariston Marketing Team

Bret
Bret

Hi.
Will the the change over door interlock for this washing machine be a different unit than the oem.

Ariston
Ariston   DM   

Hi Bret, Thanks for contacting us, looks like our manufactor has changed the replacement door locks from the original however it will still work the exact same just will looks slightly different.

Kind Regards,
Ariston Team

Rob P.
Rob P.

The water does not drain away from the rubber door seal and is now mouldy

Ariston
Ariston   DM   

Hi Rob, Thanks for submitting your enquiry, the reason for this could be a number of different reasons so Its difficult to determine the issue without seeing the washing machine. It would be best to give Arisit Technical Support a call on 1300 815 589 to see if they can recommend a solution or if they think a technician needs to come out to have a look.

Thanks!

Regards,

Emma

Marion J.
Marion J.

Hi. 2 days ago my AQXL95 front loader cut out in the middle of a wash. I tried to restart it but I think the door lock kept giving a click click ... sound and nothing happened.The door was locked so I turned it off and tried to restart, but the same repeated clicking noise, then nothing. I turned it off and pulled the manual lever and opened the door to remove the sudsy washing. I left it overnight and it started up the next day but it cut out again half way through the cycle with the same symptoms and the clicking noise when I tried to restart it. I had to manually unlock the door and hand rinse the sudsy wash. Is the door lock broken or is the outlet pipe blocked? Has water got into the electric lock that will just dry out in a few days perhaps?

Ariston
Ariston   DM   

Hi Marion, Thanks for contacting us, so sorry to hear you are having issues. Just want to confirm how many clicks the door does when this occurs as it could be the motor or dock lock, which can be determined by how many clicks.

It would be best to give Arisit Technical Support a call on 1300 762 219 to see if they can recommend a solution or if they think a technician needs to come out to have a look.

Please let us know how you go!

Thanks!

Regards,

Emma

Marion J.
Marion J.  

Thanks Emma, I think it was about 9 clicks. The washer was 12 years old and leaking so I decided to replace it anyway.

Ariston
Ariston   DM   

Hi Marion, No problem at all, please let us know if you need help with a replacement !

Thanks

Regards,

Emma

dave s.
dave s.

I have a aqualtis aq9l29u machine, the detergent tray info panel at the front is broken, are they still available?

Ariston
Ariston   DM   

Hi Dave, For spare or replacement parts, it is best to give Arisit Technical Support a call on 1300 762 219 to see if they have the detergent tray available or if they they can recommend another solution.
Regards

Peter L.
Peter L.

Hi I have a Ariston 29 U Front Loader washing machine. The door will not close! Can you help please.
Kind regards
Fran

Ron Burton
Ron Burton  

Do you think it is the seal?

Peter L.
Peter L.  

Thank you for the reply. I will check it.

Peter L.
Peter L.  

Hi I checked the seal and it is all Ok. The door closes almost all the way but won’t somehow go into lock. I checked both sides and they all seem OK. Have you any other ideas please?

Peter L.
Peter L.  

It just seems that the latch doesn’t click in???

Ariston
Ariston   DM   

Hi Peter, It is difficult to determine the issue without seeing the washing machine. It would be best to give Arisit Technical Support a call on 1300 762 219 to see if they can recommend a solution or if they think a technician needs to come out to have a look.
Regards

Peter L.
Peter L.  

Thank you for your reply. Will call them.

Grant
Grant

My washing machine is locked and I have taken the bottom panel off however there is no tag to pull down so does anyone have any other suggestions

Lynette  Brown
Lynette Brown  

Took mine to rubbish tip, could not stand the flashing lights, and many times not being able to open door. Thought I would have to get rid of it fully loaded.

Ariston
Ariston   DM   

Hi Grant, It sounds like the pull tab might have broken off or be missing. It would be best to give Arisit Technical Support a call on 1300 762 219 to see if they can arrange for a serviceperson to come out and have a look at the machine and unlock the door.
Regards

Lindy D'Mellow
Lindy D'Mellow

My Aristan washing machine door will not open after running a 125 min cycle.how do I open it?

Lynette  Brown
Lynette Brown  

Read your book. Take bottom front panel off machine and there is a lever to pull to open door. If this does not work I turned my machine on and off over a long time, playing with controls and eventually opened the door. My machine is working correctly at resent time.

Ariston
Ariston   DM   

Hi Lindy, If the door is locked and you are unable to open it:
1. Unplug the washing machine.
2. Make sure the water level is lower than the door opening. If the water is too high, remove excess water using the drain hose, collecting it in a bucket.
3. Remove the cover panel on the lower front part of the washing machine.
4. Pull the tab at the bottom forward, and downwards until you hear the click, which indicates the door is unlocked.
5. You can now open the door. It is still locked, repeat the procedure, or give Arisit technical support a call on 1300 762 219 to see if they can assist you or recommend a fix.
6. After the door is open, put the tab back and replace the cover.
Regards

Lindy D'Mellow
Lindy D'Mellow  

It opened after I turned power off and left it awhile but when I opened door it had not drained properly and washing was wetter than normal. Is there something else wrong? The model is ARXF125

Ariston
Ariston   DM   

Hi Lindy, It is difficult to determine the issue without seeing the machine. It might be a good idea to give Arisit Technical Support a call on 1300 762 219 to see if they can recommend a solution or if they think a technician should come out to have a look.
Regards

Pooja
Pooja

It is only 4 months - I run maximum two cycles on weekends, I have the PD 106 7 and a little chunk of rubber came off the door seal leaking water everywhere. Do I have to contact the store I bought it from or contact Ariston directly? Is it covered by the five year warranty?

Ariston
Ariston   DM   

Hi Pooja, It would be best to give Arisit Technical Support a call on 1300 762 219 regarding any spare parts or repairs to this washer.
Regards

Dilip Rupa
Dilip Rupa

The reason it makes a lot oo noise at top speed spin dry

Ariston
Ariston   DM   

Hi Dilip, Please contact our Technical Department on 1300 762 219 for further assistance with the noise level of your washing machine.

Judy
Judy

My rubber door seal is mouldy. I've tried to clean it many times. What is the best solution? Can the seal be removed for cleaning?

Ariston
Ariston   DM   

Hi Judy, White vinegar and water in a spray bottle, then wiped clean a sponge and a cloth. If the mould is stuck on there you can use bleach and water in a spray bottle and then wipe it with a sponge. Make sure you don't mix the bleach with the vinegar as this creates toxic fumes.
Regards

Jason M.
Jason M.

We have an Ariston AQ9L29U front loader and at first the door wouldn't unlock after finishing cycle so found the door release to unlock. Now when I press start nothing happens. Have turned off/on but still nothing. Now coming up with FO5 error. What can I try next?
Jason

Ariston
Ariston   DM   

Hi Jason, This could be a fault with an internal component, but it is difficult to determine the issue without seeing the machine. It would be best to give Arisit Technical Support a call on 1300 762 219 to see if they can recommend a fix or if they think a technician should come out to have a look.
Regards

Joseph N Vanessa C.
Joseph N Vanessa C.

My Aristotle front loader drum has gone off track it seems it’s on a weird angle and won’t spin

Ariston
Ariston   DM   

Hi Joseph, To see what repairs or part replacements are available, it would be best to give Arisit Technical Support a call on 1300 762 219.
Regards

Michael Joseph
Michael Joseph

how do i clean thr filter

Michael Joseph
Michael Joseph

How do I clean the filter

Ariston
Ariston   DM   

Hi Michael, You can take off the kick panel at the front of the machine, place a container at the base to catch any water, and then unscrew the plug and clean inside. For more information, please check out the user manual: external link 
This is a slightly different model to yours but the process for cleaning is exactly the same.
Regards

Adrian
Adrian

Hi I have a ariston aq9f29u and am changing the inlet valve I have also taken the whole drum out to replace the drum bearing is the out shell around the drum a sealed unit or melted somehow as it seems to be

Ariston
Ariston   DM   

Hi Adrian, It is difficult to determine the issue with the machine without seeing it first. It would be best to give Arisit Technical Support a call on 1300 762 219 to see if they can recommend any spare parts or if they think a technician should come out to have a look.
Regards

James R.
James R.

will you show me the user manual

Ted
Ted  

Sorry James I threw the manual out when I replaced the washing machine

James R.
James R.

please show me the user manual

James R.
James R.

I would like to get the user manual

Marlene
Marlene

My Ariston AQ9L29U keeps making a terrible loud sound when spinning, it also seems to be leaving stains on the cloths . It is about 5 half years old . I have had no problems with it up until now ( only changed the rubber seal) , Any items why it is making the terrible sounds?

Ariston
Ariston   DM   

Hi Marlene, Please contact Ariston Technical Support on 1300 762 219, they should be able to locate any problems for you.

Regards.

Marlene
Marlene  

Hi , I did call out the technician, who within minutes informed me that my drum was broken and the machine could not be economical repaired. I was a little disappointed as there is only me and my husband who use the machine, so it has not had a hard life . I can't say that I would recommend the machine due to the price and the sales man stating that it would last many years longer.When removing the machine I also noticed that the detergent dispenser was all rusty and it was all rusty underneath . Never mind just a cheaper machine for me in future. My last one lasted 7 years with 2 teenage boys to wash for .

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