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Ariston Physical store

Ariston Physical store

3.3 from 12 reviews

Reviews

(7)
(0)
(0)
(0)
(5)
  • Product Quality
    3.4 (11)
  • Return Claim MadeYes (2) · No (10)
  • Customer Service
    4.0 (8)
Tim

TimGreater Melbourne (Outer), VIC

  • 2 reviews

Terrible Ariston rangehood and oven and on top of it worst customer service.

published

Terrible experience with Ariston rangehood and oven. Brand new products faulty.
The worst customer service.
They admitted faulty products but don't want to cover under warranty.
Keep finding excuses.
No fix, No replacement No warranty.
Be careful when you look up Ariston products.
I want to give minus stars but no option.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarvey Norman
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Betty

BettyQueensland

  • 2 reviews
  • 2 likes

Whirlpool pool oven

published

I brought a whirlpool oven from the good guys and it’s Just over a year old and this company has taken over the whirlpool oven now. First they claim they never receive the documents we sent them both me and a good guys staff member sent . Then I had a repair guy out who said he needs to order two new boards and a new door. Never got an email or heard anything back. Rang up today and they have know history of them coming out have to chase the repairers up. In the mean time I have know oven as the door hardly shuts now letting heat escape from the repairer. Shocking customer assistance from the staff and I asked to be put higher up the ladder but Janet a staff member ignored this requset

Return Claim MadeNo
Store LocationGood guys store but now Ariston are dealing with it
Brad G

Brad GSouth East Queensland, QLD

Best washing machine I have owned! Worth the money!

published
Product Quality
Return Claim MadeNo
Store LocationHarvey Norman Aspley

The reviewer stated that an incentive was offered for this review

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Worth the money

published

I was a bit concerned that spending this amount on a microwave was not smart - but.... this is not just a microwave. Started a simple as we could and reheated a pie. It came out with crisp pastry done perfectly. On to roast veges, again on the crisp plate and they were great. Roast chook - great. Haven't tried the steamer yet but I bet it works just as well. Quick, economical and effective.

Product Quality
Return Claim MadeNo
Store LocationHarvey Norman

The reviewer stated that an incentive was offered for this review

Heather Johnstone

Heather JohnstoneGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Best Microwave Ever!!

published

I was a little skeptical at first as this Microwave claims to do so many things and what I pleasant surprise I received once I got it home and started using it! I found it fantastic and saves a huge amount of time and a really good investment.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarvey Norman Chirnside Park Vic
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The reviewer stated that an incentive was offered for this review

Cheryl Humphreys

Cheryl HumphreysSouth East Queensland, QLD

So Happy with our new Front Loader

published

This is our first Front Loader Washing Machine and the salesperson at Harvey Norman assured us we would be happy. I can gladly say we have had no issues, our king size sheet sets DO actually fit in together and the selling point was the cycle for washing doonas, blankets etc. Very happy!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHervy Norman Maroochydore
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Leigh

LeighCentral Queensland, QLD

  • 10 reviews
  • 2 likes

We have an Ariston induction cooktop. We hate it. I have dry fingers from work n 90% of the time it won’t respond.

published

This product is absolutely useless. Looks amazing, yet elements cannot be controlled, each responding differently, either too hot or no simmer. If one pot does boil and spits water the entire cooktop goes go error and shuts down.

Customer Service
Product Quality
Return Claim MadeNo
Helsie

HelsieMetropolitan Adelaide, SA

  • 2 reviews

Excellent microwave

published

This is the best sensor, griller, microwave oven I've had, easy to use everything comes out perfect. I would have no problem to recommend it to family and friends etc

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarvey Norman
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The reviewer stated that an incentive was offered for this review

DRoberts90

DRoberts90AU

  • 11 reviews
  • 11 likes

Terrible quality

published

Purchased 4 years ago, oven door won't open. Oven door hinge spring broken due to faulty hinge mechanism, is used maybe 4 times a week. Ariston won't cover it under warranty, their tech couldn't even get the door open. So I got an independent tech who opened it fairly quickly. What dreadful quality for a $2500 oven. Do not buy and thus waste time or your money on them. Purchased at harvey norman morrabbin.

Product Quality
Return Claim MadeNo
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Peeeet

PeeeetSydney, NSW

  • 2 reviews
  • 1 like

Absolutely amazing warranty service

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationHarvey Norman
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rakimia

rakimiaSouth Australia

  • 3 reviews

Mixed Reviews from other buyers but our personal experience was 5 Star

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationGepps Cross
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cooper

cooper

  • 3 reviews

Worst company to deal with

published

Had a Ariston Pyro oven 15 months old , turned the cleaning setting on , 30 minutes into the process the glass door exploded sending glass shards all over the kitchen .
Rang Ariston was told it happens all the time , the only thing they would be willing to do is replace the door , i asked what happens if it does it again and the supervisor Robyn's reply was i understand but we cant do anything for you .
What a joke

Customer Service
Product Quality
Return Claim MadeYes
Store LocationHarvey Norman Bathurst
See all answers

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