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Arnold's Boat Shop

Arnold's Boat Shop

2.0 from 240 reviews · View Statistics
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Reviews

  • Product Quality
    2.7 (102)
  • Return Claim MadeYes (31) · No (142)
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Nick
Nick
  • 2 reviews
  • 1 like
  • Verified

Under "new ownership", but still up to their old tricks

published

I got caught up in their bankruptcy and lost over $700. Stupidly I decided to try them again, as they claim to be under new ownership. Unfortunately a month has passed and nothing has arrived. They supplied a bogus tracking number which was never scanned into the system. I received one response from someone named Peter saying they would look into it - nothing since. Don't waste your time with these jokers. I wouldn't be surprised if the "new owners" were simply the previous owners under a new guise...

Incentivised Review No

Scammers

published

Arnold's boat scammers are back ??? How ??? website Is easy to navigate finding what you want is easy getting it is impossible I'll never shop there again. No 1 should

Incentivised Review No
Nigel M.
Nigel M.Perth, WA

Liquidated Company Re Forms

published

Ordered three 24v 1500 GPM bilge pumps in March - five emails later assuring items were on their way, was informed company in liquidation and basically lost my money. Now just received email saying Arnold's Boat Shop is back up and running under a different management company??? Using the same name as a defunct company is either the worst business sense I have ever seen or just down right dodgy!!!
Beware is all I can say.

Incentivised Review No
Return Claim MadeNo
Bernice
BerniceCentral Queensland, QLD

ITEM NOT RECEIVED

published

after ordering and receiving goods within a week previously we ordered again, 5 months later and no item, just reading online about administrators in to Arnold's, sad, silly me has sent email after email with no reply, the voice mail needs to be changed to make people aware of what's going on, will be taking another reviews advice and going to fair trade

Incentivised Review No
Return Claim MadeYes
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Dean C.
Dean C.Central West, NSW
  • 2 reviews

Get fair trading involved

published

I was silly enough to buy from this company, spending just under $300 and one I realised I wasn't going to receive goods or a refund, I got onto the ombudsman and they sorted my problem out and with in 2 weeks I got a refund, I highly recommend getting fair trading Involved, they are free to use and sorted my problem out.

Incentivised Review No
Return Claim MadeNo
Glen Thompson
Glen ThompsonSouth East Queensland, QLD
  • 2 reviews

Waited 8 months for an item..still no item

published

Bought a Perspex screen for my centre console. It arrived with cracks in both corners. For the last 8 months [Name Removed] from Arnold’s told me a replacement was being organised. Still no replacement screen. Not happy. Suppose I have lost my $300.00
SHAME ON ARNOLDS.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
  • Verified

If I could give 0 stars I would. Never had an order right, even before they stole everyones money

published

Probably one of the worst, most unprofessional companies I have ever used. Stupidly I continued to use them as they were cheaper than their competitors. But frequently I had orders turn up with the wrong items or massive delays on stuff they stated was in stock.
My last order I was told I would receive my items within a week or two... That was 3 months ago. Just found out they have gone into voluntary administration. Absolute crooks.

Product Quality
1/5
Incentivised Review No
Mark pearce
Mark pearce Perth, WA

Ordered a hatch cover 3 months ago

published

Three months ago orders a hatch cover
Three difference e.t.a
Still waiting and the web site don’t allow you to call,never ordering anything again from Arnold’s I feel I’ve been taken for a ride.

Incentivised Review No
Return Claim MadeNo
Carlito B.
Carlito B.Sydney, NSW

Lost more than $1,800 dollars - due to store closure

published

Ordered 2 deck hatches which did not fit my boat and was offered store credit after returning items. Seems all efforts to contact them after no communication to customers that they had financial issues has now resulted with $$ lost and negative experience for customers.

Not happy :(

Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
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These guys are crooks. Dont deal with them

published

I ordered a jacket. Dispatch time went from a month to six weeks, so I cancelled my order. Arnolds said the would refund my money. Arnolds have now twice made a refund to PayPal, only to cancell the refund hours later.

Deal with these guys and you risk losing your money.

Incentivised Review No

Don't shop here

published

You wont receive your goods and they will keep your money. Do not shop here. They are the worst company.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
  • Verified

In Voluntary Administration - Goods Never Despatched

published

20 04 2021 ARNOLDS BOAT SHOP - (Nold Trading Pty Ltd (Administrator Appointed) and two of the subsidiaries are in Voluntary Administration. Lost my my Funds and goods, not dispatched as promised weeks earlier.

Name of Voluntary Administrator: [Name Removed]
Date of Appointment: 16 April 2021
Trading Names: "Arnold's Boat Shop", "240V LED Solutions Australia"
and "Marine LED Solutions Australia"
Is the Company still trading? NO
File Contact Details: noldtrading@worrells.net.au

Incentivised Review No
Return Claim MadeNo
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Chris
ChrisFar North Queensland, QLD
  • 2 reviews
  • 1 like

A bloody disgrace

published

I ordered goods 6th April. Then, i was advised of delays by "Mark". I was emailed yesterday that Arnold's was now in voluntary administration. What a bloody disgrace.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Dave
DaveSouth East Queensland, QLD

The actual worst company I have dealt with

published

After purchasing and paying in full several thousands of dollars on some boat seating in November last year I had been continually told each month or so there would be further delay (no less than 5 times). Stupidly I gave them the benefit of the doubt that there could be some supply issues, until this morning I thought I would contact them for an update only to receive a reply from the adminstrators. No doubt this company has been knowingly trading insolvent for some time, I wont be holding my breath to receive any of my money back. No-body should in any circumstance do business with this company

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Mark
MarkCanberra 2600, ACT
  • 3 reviews
  • 1 like

Don't ever consider buying anything from this store

published

Ordered two self inflating cylinders for lifejackets in January, contacted them and kept getting new dates for delivery. On Thursday received new date for delivery being 23rd June, I wrote to them yesterday instructing them to cancel order and return my money, only to get an email that they had placed themself into Voluntary Receivership. No refunds -

Worst is that I also ordered a Navionics SD card, two weeks ago. Another item that will not be received.

In my personal opinion, low life individuals who took money with no intention of supplying any goods!

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Questions & Answers

Amanda D.
Amanda D.asked

Has anyone read all the great reviews they have on their website, I can't believe there true. These people seem to be running a scam.

4 answers
Terry
Terry

I have ordered lots of stuff from them in the past. They were excellent and my 'go too' shop. Unfortunately that has drastically changed.

Amanda D.
Amanda D.

Sure has.

Jane B.
Jane B.

Terrible experience, I thought the reviews were wrong but they’re not

Robyn
Robynasked

I seriously wonder if Arnold's Boat Shop has no stock of any kind at all but orders the items in as the customers (we) order them? This could explain the delays experienced by customers. One review states that the address is a vacant shop front (ref. Milan Mitrovic review) which could support this theory. I am mindful of experiences with a company called LHP some years ago. Very similar "modus operandi".

2 answers
Amanda D.
Amanda D.

Hi Robyn, I think the address is now out at Seven Hills. I think they are just ripping people off sadly

Hi Robyn,

We Hear You

Regrettably, yours is not the only negative response about the former Arnold’s business, which passed into the hands of an administrator and subsequently, a liquidator.

As a consortium of experienced marine retailers, we purchased the unsold stock and online presence from the liquidator of the business, Worrells Solvency & Forensic Accountants. Worrells who were appointed liquidators on May 21, 2021, previously had been appointed administrator of Nold Trading Pty Ltd (the operator of Arnold’s Boat Shop).

In terms of the unsold stock that we purchased from the liquidator, we’re totally committed to providing better warehousing, ordering, communication, sales and distribution systems for marine and recreational products.

None of us have any previous connection or relationship whatsoever with the previous Arnold’s business.

So, if we can help you with your future needs, please give us a try. You can reach us via the www.arnoldsboatshop.com.au web site, but again I assure you, we are a totally different enterprise with a totally different way of fully meeting the expectations of our customers.

Arnold Boat Shop Marine Consortium
arnoldsboatshop.com.au
Pitcher Partners (Brisbane)
Business advisors to the Consortium

Lesley
Lesley asked

Does Arnold’s Boat Shop sell Lagun Tables?

4 answers
Brennan
Brennan

Arnold’s Boat Shop sells nothing !! They just take your money and never supply the product !! Buy at own risk. They scammed me out of $177

steveP
steveP

Lesley - suggest you ask them!

Mich
Mich

Don't buy anything from them. I had to go through my bank to get my $350 refunded. Their website needs to be shut down.

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