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Arnold's Boat Shop

Arnold's Boat Shop

2.0 from 240 reviews · View Statistics
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Reviews

  • Product Quality
    5.0 (42)
  • Return Claim MadeYes (1) · No (45)
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Great range of boating products

published

Very good range of boating products and good communication with the store. Site is easy to navigate and products are well described

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

good all round

published

Got what I ordered and over a reasonable time considering COVID post restrictions. I'll definitely use them and the resin again.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Mick
MickPerth

waiting for items

published

products good but comunications with store terribule first time user and i was worried that i had lost my money but it takes a long time to get items but you do get them

Incentivised Review No
Guy
GuyGreater Melbourne (Outer), VIC
  • 3 reviews
  • 1 like
  • Verified

Everything done as promised and bonus surprise provided in package.

published

It was very easy to choose my product as Arnold's and the item rated in an internet search.
Once on the store web site it was just a question of completing the order. I received good communication and receipts including estimated delivery schedule.
My item arrived on time with a nice bonus gift. Totally unexpected.
Everything done as promised so 10/10 rating for Arnold's.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Nicole
NicoleSouth East Queensland, QLD

Great personal service

published

I recommend Arnolds for their personal, reliable and helpful service!! They are an Australian owned business that cares about their customers

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
F Scott
F Scott
  • 2 reviews

They got in touch to clarify my order which was very helpful and promptly sent itrabge

published

Product range is excellent and easy to navigate the online store. I appreciated the follow up on the product I was buying as it would not have been suitable otherwise

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Ross
RossVictoria

Good service

published

Great service on orders and delivery delivered in a timely manner considering the issues around Aus post thanks heaps Ross

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
DaveH
DaveHSouth-Eastern Region, NSW
  • 3 reviews
  • Verified

Crewsaver PFD arrived in 3 days

published

Ordered 2 Crewsaver Ergofit 190+ PFDs from Arnolds. It said they would take 3-6 days. The PFDs arrived in 3 days. Very happy.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

great prompt service

published

I've bought numerous boating items from Arnold's Boat Shop over the years and have found they offer a wide range of boating equipment competitively priced combined with prompt service
Tony

Incentivised Review No
Return Claim MadeNo
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Bob Rundle
Bob RundlePerth, WA

Crewsaver 165N Sports Life Jacket- Great product value for money.

published

Arnold's Boat Shop has a great range of products for mariners. They provide a fast and efficient online service which is easy to navigate and find what you want. Their service and support to customers is fast, efficient and caring.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Phil Sparks
Phil Sparks
  • 2 reviews

Good Product and Service

published

Item I was looking for was easy to locate on website.
Checkout was simple and straight forward.
Item arrived and was as described.
I would have appreciated an email notification of expected delivery as item was a Christmas gift but arrived after that time.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Nigel T.
Nigel T.Metropolitan Adelaide, SA

Boat parts delivered on time

published

Had the boat parts needed - ordered and paid but then they went quiet, then fired up with excellent delivery timeframe.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Ian
IanGreater Melbourne (Outer), VIC

Very prompt no fuss service. Nice work!

published

Very easy to navigate their website, easy checkout, enjoyed the 5% discount too. I will shop online with Arnold’s Boat Shop again.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

Great service

published

Very good service easy to read and understand catalog, very easy to order the correct items and prompt hassle free delivery

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo

Service is excellent

published

I have used Arnold’s a few times so far and found the prices competitive, bought a 4 blade prop and it was ready within a few days for pick up. I will use Arnold’s again.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Questions & Answers

Amanda D.
Amanda D.asked

Has anyone read all the great reviews they have on their website, I can't believe there true. These people seem to be running a scam.

4 answers
Terry
Terry

I have ordered lots of stuff from them in the past. They were excellent and my 'go too' shop. Unfortunately that has drastically changed.

Amanda D.
Amanda D.

Sure has.

Jane B.
Jane B.

Terrible experience, I thought the reviews were wrong but they’re not

Robyn
Robynasked

I seriously wonder if Arnold's Boat Shop has no stock of any kind at all but orders the items in as the customers (we) order them? This could explain the delays experienced by customers. One review states that the address is a vacant shop front (ref. Milan Mitrovic review) which could support this theory. I am mindful of experiences with a company called LHP some years ago. Very similar "modus operandi".

2 answers
Amanda D.
Amanda D.

Hi Robyn, I think the address is now out at Seven Hills. I think they are just ripping people off sadly

Hi Robyn,

We Hear You

Regrettably, yours is not the only negative response about the former Arnold’s business, which passed into the hands of an administrator and subsequently, a liquidator.

As a consortium of experienced marine retailers, we purchased the unsold stock and online presence from the liquidator of the business, Worrells Solvency & Forensic Accountants. Worrells who were appointed liquidators on May 21, 2021, previously had been appointed administrator of Nold Trading Pty Ltd (the operator of Arnold’s Boat Shop).

In terms of the unsold stock that we purchased from the liquidator, we’re totally committed to providing better warehousing, ordering, communication, sales and distribution systems for marine and recreational products.

None of us have any previous connection or relationship whatsoever with the previous Arnold’s business.

So, if we can help you with your future needs, please give us a try. You can reach us via the www.arnoldsboatshop.com.au web site, but again I assure you, we are a totally different enterprise with a totally different way of fully meeting the expectations of our customers.

Arnold Boat Shop Marine Consortium
arnoldsboatshop.com.au
Pitcher Partners (Brisbane)
Business advisors to the Consortium

Lesley
Lesley asked

Does Arnold’s Boat Shop sell Lagun Tables?

4 answers
Brennan
Brennan

Arnold’s Boat Shop sells nothing !! They just take your money and never supply the product !! Buy at own risk. They scammed me out of $177

steveP
steveP

Lesley - suggest you ask them!

Mich
Mich

Don't buy anything from them. I had to go through my bank to get my $350 refunded. Their website needs to be shut down.

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