It worked well for 12 months, as soon as the warranty was over, it stopped working. Emailed the company, told to try another cord. No replacement was offered. Disappointed as I would have continued to use this product and recommend to family and friends.

Wonderful beautiful and great output when it's working but unfortunately as I use mine regularly I have now been through 2 machines and wont be buying a 3rd. Both started by having the vapour stream weaken, then the intermittent vapour was the only one that worked and then the light was flickering. First machine died 2 months past warranty. 2nd machine is struggling to operate and on it's way out. But loved it when it was new. Very pretty.

I paid close to $100 for the vaporiser and used it when my son was ill. The vaporiser function stopped working after maybe a dozen uses but as it was technically past the warranty period it wont be replaced. I understand the technicalities around the warranty period but I’m still disappointed given it is an expensive vaporiser. I had assumed it would last hundreds of uses. I will not buy another.