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Ascent Footwear

Ascent Footwear

4.1 from 295 reviews · View Statistics
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Reviews

3.6
18 reviews
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Greg R
Greg RSydney Surrounds, NSW
  • 12 reviews
  • 24 likes
  • Verified

Boots disintegrated within 3. Worst boots I've ever had. Bitterly disappointing.

published

Purchased the boots in December on the recommendation of my podiatrist and the retailer, by the end of March, the sole had split and started peeling off. This is a totally unacceptable outcome.

I have worked in the building industry as an electrician for 30 years, and have never had a pair of boots disintegrate so quickly. In my opinion, these are not satisfactory work boots if they can't handle basic tasks for 3 months.

I am now in a position, where in the middle of a health crisis, I have no work boots and limited shops open to find and try new boots - fantastic!

Useless.

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Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Ascent Footwear
Ascent F.Ascent Footwear
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Michael
MichaelGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Oxide (Steel) (4E) Black (Male/Senior) - Size 7.5 - fell apart after 15 months

published

I work as a physiotherapist in a hospital - involves about 10000 steps per day of walking in the hospital.
The outer sole began to crack and chip after 3-4 months. The bottom of the sole fell off after 15 months. I would expect a pair of runners to last longer than that! Do not buy these.

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Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Ascent Footwear
Ascent F.Ascent Footwear
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GoneCamping1975
GoneCamping1975Sydney, NSW
  • 12 reviews
  • 17 likes

Total disappointment Alpha safety boots

published

I work 12 hour shifts and i am on my feet all day. I bought these boots as they claimed they are safety boots more like sneakers. Plus the name athletes foot you would trust to get it right. How wrong was I. They were the most uncomfortable boots I had ever worn. They were not cheap either.
When I was wearing the boots I could actually feel objects through the boots. Not ideal for working on a construction site.
I cannot comment on the longevity on these boots as I did not wear them long enough.

Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Ascent Footwear
Ascent F.Ascent Footwear
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Regan79
Regan79Richardson 2905, ACT
  • 3 reviews

ADELA Buckle not even 3 terms.

published

As with Mandy we went with an Ascent shoe this year. My daughter was fond of the flower inner sole and Athletes Foot sold me on the invisible scuff protection. We're had to chuck them part way through term three due to scuffed and damaged toes plus a broken buckel. We've gone back to the Clarke's shoes we were wearing last year for the remainder of this year and will not be making the same mistake again next year. The Ascent runners are AMAZING and will see the year through well and truly. The school shoe is just so disappointing.

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Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Ascent Footwear
Ascent F.Ascent Footwear
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Questions & Answers

Peter P.
Peter P.asked

Gday

Just wondering how long the boots have been made in Vietnam for ? I recently bought a new pair and noticed it. My old pair roughly 3 years old, I swore they were made in aus

Thanks

1 answer
Ascent Footwear
Ascent F.Ascent Footwear

Hi Peter, Our shoes have been produced overseas (such as our Vietnam manufacturers) for over 20 years from when our company began in 2001. We work closely with their teams to ensure that the product is developed to our standards and in line with our designs. If you have any issues with your shoes, please feel free to email us so that we can communicate this back to them.

Graampy
Graampyasked

Hi. What is the warranty on Alpha 2 workboots? I bought a pair less then 6 months ago, both boots now have cracks the whole way across the sole right through to the inner sole. Would this be covered under warranty?

1 answer
Ascent Footwear
Ascent F.Ascent Footwear

Hi Graampy, please contact us via email info@ascentfootwear.com.au to discuss this further.

emailmeifyouneed2
emailmeifyouneed2asked

Why am I reading that ascent are very poor responders in replacement and refunds when a customer purchases an inferior product and are not apologising at all for their mistakes? There is a serial theme here

1 answer
Ascent Footwear
Ascent F.Ascent Footwear

Hi, We work with our customers who have bought direct from our website should they require a refund or replacement. When they login to their account they are able to easily return and request a refund or replacement on a case by case basis. Should they have bought from a retailer, they are asked to return the shoes to them and the retailer will start the returns process through the correct channels.

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Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $69.95
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes and Work/Trade/Heavyduty Boots
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